Michigan Business Network

According to Brenda Geoghegan, when everyone’s opinion is valued, ideas flow freely and creativity can explode! She serves as Vice President, Sr. Relationship Manager, Wealth and Asset Management Group, Huntington Private Bank. It's a long title and a long career with much to share about her own leadership skills. Brenda has grown and improved by working with engaged and committed people throughout mid-Michigan. Brenda enjoys the sense of “pride and identity” that comes with volunteering, and adds that doing good things for others gives her a feeling of “accomplishment.” Aside from volunteering and her job as a private banker, the Owosso native offers up ideas on mentoring and the value of real leadership that has been shared during her impressive career. Join in this fun conversation with one of Michigan's rising stars!

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It’s never good to put the cart before the horse, but that’s exactly what many companies do when they dump new technology solutions onto their staff without really understanding their people and processes first.

And you know what happens? Those super expensive technology products or systems fail.

In this episode of Bottom Line IT, host Mike Maddox sits down with Jeff Sage who is the managing partner at Potentia LLC. His work focuses on, “taking the people, processes, and technology aspects of the business and putting it into one mechanism to improve how things are run.”

Every company wants to be more efficient. But if you want to outfit your company with the right technology solutions to accelerate productivity, Jeff’s linear process might be the avenue to get you there.

According to Jeff, you have to first understand your people—who does what for whom and why? Second, you need to understand your process—Are your systems and workflows reflective of how your company should be run? THEN, you leverage technology to help those two components run smoother and quicker. Not the other way around.

And if you’re worried about your employees being resistant to change or not adapting well to new tech, Jeff offers some great insight inside the episode you won’t want to miss!

You can connect with Jeff Sage on LinkedIn and learn more about Potentia at https://www.potentia.cc/

It’s never good to put the cart before the horse, but that’s exactly what many companies do when they dump new technology solutions onto their staff without really understanding their people and processes first.

And you know what happens? Those super expensive technology products or systems fail.

In this episode of Bottom Line IT, host Mike Maddox sits down with Jeff Sage who is the managing partner at Potentia LLC. His work focuses on, “taking the people, processes, and technology aspects of the business and putting it into one mechanism to improve how things are run.”

Every company wants to be more efficient. But if you want to outfit your company with the right technology solutions to accelerate productivity, Jeff’s linear process might be the avenue to get you there.

According to Jeff, you have to first understand your people—who does what for whom and why? Second, you need to understand your process—Are your systems and workflows reflective of how your company should be run? THEN, you leverage technology to help those two components run smoother and quicker. Not the other way around.

And if you’re worried about your employees being resistant to change or not adapting well to new tech, Jeff offers some great insight inside the episode you won’t want to miss!

You can connect with Jeff Sage on LinkedIn and learn more about Potentia at https://www.potentia.cc/

It’s never good to put the cart before the horse, but that’s exactly what many companies do when they dump new technology solutions onto their staff without really understanding their people and processes first.

And you know what happens? Those super expensive technology products or systems fail.

In this episode of Bottom Line IT, host Mike Maddox sits down with Jeff Sage who is the managing partner at Potentia LLC. His work focuses on, “taking the people, processes, and technology aspects of the business and putting it into one mechanism to improve how things are run.”

Every company wants to be more efficient. But if you want to outfit your company with the right technology solutions to accelerate productivity, Jeff’s linear process might be the avenue to get you there.

According to Jeff, you have to first understand your people—who does what for whom and why? Second, you need to understand your process—Are your systems and workflows reflective of how your company should be run? THEN, you leverage technology to help those two components run smoother and quicker. Not the other way around.

And if you’re worried about your employees being resistant to change or not adapting well to new tech, Jeff offers some great insight inside the episode you won’t want to miss!

You can connect with Jeff Sage on LinkedIn and learn more about Potentia at https://www.potentia.cc/

It’s never good to put the cart before the horse, but that’s exactly what many companies do when they dump new technology solutions onto their staff without really understanding their people and processes first.

And you know what happens? Those super expensive technology products or systems fail.

In this episode of Bottom Line IT, host Mike Maddox sits down with Jeff Sage who is the managing partner at Potentia LLC. His work focuses on, “taking the people, processes, and technology aspects of the business and putting it into one mechanism to improve how things are run.”

Every company wants to be more efficient. But if you want to outfit your company with the right technology solutions to accelerate productivity, Jeff’s linear process might be the avenue to get you there.

According to Jeff, you have to first understand your people—who does what for whom and why? Second, you need to understand your process—Are your systems and workflows reflective of how your company should be run? THEN, you leverage technology to help those two components run smoother and quicker. Not the other way around.

And if you’re worried about your employees being resistant to change or not adapting well to new tech, Jeff offers some great insight inside the episode you won’t want to miss!

You can connect with Jeff Sage on LinkedIn and learn more about Potentia at https://www.potentia.cc/

It’s never good to put the cart before the horse, but that’s exactly what many companies do when they dump new technology solutions onto their staff without really understanding their people and processes first.

And you know what happens? Those super expensive technology products or systems fail.

In this episode of Bottom Line IT, host Mike Maddox sits down with Jeff Sage who is the managing partner at Potentia LLC. His work focuses on, “taking the people, processes, and technology aspects of the business and putting it into one mechanism to improve how things are run.”

Every company wants to be more efficient. But if you want to outfit your company with the right technology solutions to accelerate productivity, Jeff’s linear process might be the avenue to get you there.

According to Jeff, you have to first understand your people—who does what for whom and why? Second, you need to understand your process—Are your systems and workflows reflective of how your company should be run? THEN, you leverage technology to help those two components run smoother and quicker. Not the other way around.

And if you’re worried about your employees being resistant to change or not adapting well to new tech, Jeff offers some great insight inside the episode you won’t want to miss!

You can connect with Jeff Sage on LinkedIn and learn more about Potentia at https://www.potentia.cc/

It’s never good to put the cart before the horse, but that’s exactly what many companies do when they dump new technology solutions onto their staff without really understanding their people and processes first.

And you know what happens? Those super expensive technology products or systems fail.

In this episode of Bottom Line IT, host Mike Maddox sits down with Jeff Sage who is the managing partner at Potentia LLC. His work focuses on, “taking the people, processes, and technology aspects of the business and putting it into one mechanism to improve how things are run.”

Every company wants to be more efficient. But if you want to outfit your company with the right technology solutions to accelerate productivity, Jeff’s linear process might be the avenue to get you there.

According to Jeff, you have to first understand your people—who does what for whom and why? Second, you need to understand your process—Are your systems and workflows reflective of how your company should be run? THEN, you leverage technology to help those two components run smoother and quicker. Not the other way around.

And if you’re worried about your employees being resistant to change or not adapting well to new tech, Jeff offers some great insight inside the episode you won’t want to miss!

You can connect with Jeff Sage on LinkedIn and learn more about Potentia at https://www.potentia.cc/

Jeffrey Mosher welcomes Dave Heisey back to the MBN studios to discuss another Crestcom module.

For January's recording - discussing an important communication technique to create a shared understanding.

How many of us have asked our employees to do something only to see the results not what we had envisioned? Everybody has their hand raised, right? It’s a very common issue, and the problem is reflected in the George Bernard Shaw's quote: "The single biggest problem in communication is the illusion that it has taken place."

Andy Bounds is our Crestcom faculty member with expertise in communication, and has been voted Britain’s Sales Trainer of the Year. He talks about creating the big picture vision of what you hope to accomplish by focusing beyond the “thing” you want, to what the AFTER’s of that thing are. A couple of examples - lot’s of people buy newspapers every day, but nobody really wants a newspaper. They want the news, or the sports or the comics. And nobody wants toothpaste, they want cleaner teeth or fresher breath.

So when you ask for a report, you don’t really want the report, you want what you can do with the report (keep up on team progress, understand vendor performance, understand financial performance, etc…). There are questions you can ask of yourself, and that you can train your team to ask, that will help both you and them focus on the AFTER’s of any request that you might make.

Listen to Jeffrey and Dave discuss AFTER’s and how and why this skill is essential for leaders at all levels of your organization.

MBN was on the road to Sparrow Hospital to talk with Rebekah Wolff about a Keith Urban inspired drive that brings in over 200 stuffed monkey to the Sparrow Children's Center.

Sparrow remains the only hospital in Michigan to receive stuffed monkeys from superstar singer Keith Urban’s annual Valentine’s Day Stuffed Monkey Drive. 220 stuffed monkeys were dropped off at the Sparrow Children’s Center by Rebekah Wolff who has been the collection home for the fans. Last year, the national drive collected over 4,100 monkeys in nine countries and 38 states. It’s the 14th year that Urban and his fans have distributed the monkeys, starting with a total of 50 were donated nationally the first year.

Listen to an interview with Rebekah Wolff now!

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George Jepson, Vice President and Chief Operating Officer, Rx Optical, Kalamazoo, MI, joins Jeffrey Mosher for an update on Michigan Business Beat.

That Michigan Based Eye Care Provider had recently opened their 56th overall office location in downtown Kalamazoo. Rx Optical, opened its 6th location in Kalamazoo to meet growing patient base January 23rd.

Among the highlights of this interview they cover this being the 56th Office Location – Kalamazoo

• Rx Optical opened in Downtown Kalamazoo in 1947. The opening of this new downtown location marks Rx Optical’s sixth Kalamazoo office, with their seventh in the neighboring town of Portage,

Michigan.

• Michigan based eye care provider, Rx Optical, has opened its 56th office location at the Exchange Building, 155 W. Michigan Ave, in downtown Kalamazoo, Michigan.

• The Exchange Building is a new building in the heart of downtown Kalamazoo. The 15-story building offers 345,000 square feet with 60,000 square footage dedicated to commercial/retail use.

• Rx Optical worked in conjunction with AE Design Solutions of Jackson, Michigan for this build, as well as with Architect Meyer C. Weiner of Portage, Michigan for the Rx Optical 779 sq. ft. office.

• The new location began seeing patients on January 23rd, 2020 in response to the growing need to accommodate Rx Optical’s patient base within the Kalamazoo region.

• The new Kalamazoo location will provide eye exams, eyeglass fittings, eye care solutions for adults and children, contact lens fittings, and frame adjustments and repairs.