In this episode of the Growth Natives podcast, host Tushar Misri (Sr. Director – Salesforce) is joined by Akhil Yadav (Associate Director – Product) to break down one of the most critical decisions for modern businesses — choosing between Microsoft Dynamics 365 and Salesforce.

They explore how CRM has evolved from a sales tool into the backbone of digital transformation, impacting sales, marketing, customer service, and leadership decision-making.

The conversation dives deep into:

✔️Salesforce’s strengths in scalability, customization, and AI-driven insights

✔️Microsoft Dynamics 365’s advantage in ERP integration and Microsoft ecosystem alignment ✔️Key differences in architecture, deployment, and integrations

✔️Real-world use cases for startups vs enterprise businesses

✔️How to evaluate total cost of ownership beyond subscription pricing

If you’re a business leader, marketer, or decision-maker evaluating CRM platforms, this episode provides a clear, strategic framework to help you choose the right solution for long-term growth.