Skype for Business experts from Microsoft discuss client version control, problem management and incident resolution, collaboration with Microsoft Teams, tools for monitoring service availability and quality, network infrastructure issues and call quality, spoofed calls, business continuity and disaster recovery—and more. They share candid insights and best practices about how we manage and support Skype for Business at Microsoft. These questions — and more — are discussed during this session: [02:00] How does Microsoft centrally manage phone devices?[03:16] How does Microsoft handle client version control?[04:22] What is the problem management process for Skype for Business at Microsoft?[06:12] Is it possible to get an inventory of all the phones and headsets with models and serial numbers?[08:34] Is it correct to say CCE colocation with Skype for Business on-premises server with Office 365/ Teams will be supported with Skype for Business 2019 and not with Skype for Business 2015?[10:59] How can we get started with Teams to get experience with it before we introduce it to the whole organization?[20:02] How can we monitor SLA service availability for Skype for Business on a day-to-day basis? What’s the best tool to monitor the different modules, services, databases, and URL services?[23:42] How does Microsoft use Teams and does Teams displace Yammer or even email?[29:17] What kind of networking infrastructure issues can cause issues with Skype for Business audio and video quality?[43:50] How does Microsoft investigate and prevent spoofed calls?[46:31] How do you manage Team sprawl?[48:52] How does business continuity and disaster recovery differ between on-premises and cloud deployment?[50:46] What is the one key takeaway that you would like to leave our audience with today?Access additional technical content, discover new and exciting career opportunities in IT, and much more: Microsoft IT ShowcaseMicrosoft IT CareersLinkedInGet the IT Showcase App

Keeping both customer and Microsoft data secure goes beyond information protection. It ensures connected devices producing data are also protected. This is no easy task for a global enterprise like Microsoft, but Arsenault and team do an exceptional job by focusing on every piece of what he calls a three-legged "security stool" – device health being one of the stool legs. Access additional technical content, discover new and exciting career opportunities in IT, and much more: Microsoft IT ShowcaseMicrosoft IT CareersLinkedInGet the IT Showcase App

Security experts from Microsoft discuss phishing, malware protection, threat intelligence, and more. They share candid insights and best practices about using Advanced Threat Protection in Azure, Windows 10, and Office 365 to combat sophisticated cyberattacks from advanced adversaries and to protect company data. These questions — and more — are discussed during this session: [01:30] What are the different Advanced Threat Protection (ATP) products that Microsoft offers?[06:10] With regards to phishing threats, what did the Security Operations Center (SOC) use prior to Office 365 ATP and what are the benefits from this?[10:38] Within the SOC, what—if any—SIEM (Security Information and Event Management) tools and third-party threat feeds do you use to complement your intelligence?[20:01] With regards to phishing—there are a lot of tools to help understand and remediate email text, but can I search for emails using URLs?[24:25] For a company with lots of proprietary information, how secure would ATP be if information about files on a network needs to be sent to Microsoft to be analyzed? Are copies of these files kept on Microsoft servers?[25:44] How is ATP different from normal virus scanning?[32:56] How do Microsoft ATP products compare with other third-party products?[40:42] Is ATP analysis available on free email accounts such as Hotmail or live.com within the context of users accessing personal email on work computers?[45:08] In the SOC, what was one of the most significant findings using Defender ATP?[46:26] How does Microsoft technology help against attack trends?[50:46] What is the one key take away that you would like to leave our audience with today?Access additional technical content, discover new and exciting career opportunities in IT, and much more: Microsoft IT ShowcaseMicrosoft IT CareersLinkedInGet the IT Showcase App

In the Securing our enterprise series, Arsenault will share a very curious but practical analogy on how he and his team are balancing information protection, device health, identity management, and data telemetry with risk management during these exciting times. This six-part series will deep dive into every aspect of enterprise security here at Microsoft and begins with how Arsenault and his team keep both customer and Microsoft data protected. "We can't always control where the data goes," pointed out Arsenault, "so protection must travel with the data." Access additional technical content, discover new and exciting career opportunities in IT, and much more: Microsoft IT ShowcaseMicrosoft IT CareersLinkedInGet the IT Showcase App

At Microsoft, we do everything we can to help our people be productive, learn quickly, and stay focused on their work. Our internal program—Work Smart—helps teach people how to be their most productive using Microsoft solutions. Work Smart includes how-to guides, videos, and quick tips for using Microsoft technologies. The Work Smart playbook gives you plans, templates, and customizable productivity guides. We'll walk you through the playbook and show you how to set up your own Work Smart program. Access additional technical content, discover new and exciting career opportunities in IT, and much more: Microsoft IT ShowcaseMicrosoft IT CareersLinkedInGet the IT Showcase App

Technology has a high rate of innovation, a short product shelf life, and razor-thin profit margins, which means companies have to be very careful about where to invest in digital transformation – especially when it comes to supply chain management. Darren Coil, a supply chain business technologies expert at Microsoft, said the company's manufacturing centers generate more than a terabyte of data each day, yet only a fraction of that was being analyzed. It took hours or even days to answer a question or generate reports, as data lived in a variety of spreadsheets and databases all over the world, few of which were connected by the cloud. In this episode, Coil explains how he and a small team of colleagues set out to change all of that, working on a fast-paced project to transform operations using data analytics, Microsoft Power BI, and the connective power of cloud computing. Access additional technical content, discover new and exciting career opportunities in IT, and much more: Microsoft IT ShowcaseMicrosoft IT CareersLinkedInGet the IT Showcase App

In planning to move the company's operations to the cloud, Microsoft quickly realized security in a virtual environment is significantly different than in an on-premise datacenter. In this episode, Microsoft cloud security expert Rob Polly outlines the challenges Microsoft faced during the transition, and how the company addressed additional concerns related to privacy and geopolitical and data sovereignty. He also explains how security must evolve as applications and services migrate to cloud computing solutions such as Microsoft Azure, and shares Dev Ops best practices Microsoft has adopted for cloud security. Access additional technical content, discover new and exciting career opportunities in IT, and much more: Microsoft IT ShowcaseMicrosoft IT CareersLinkedInGet the IT Showcase App

Principal IT Architect Robert Venable and his team oversee MS Sales, the beating heart of financial tracking and billing at Microsoft. When the app was built 20 years ago, Microsoft released new versions of software for purchase only every few years. Now, Microsoft releases products faster, and handles billions of microtransactions from selling software as a service (SaaS)—billing pennies here and there for a Skype call, a few minutes of Microsoft Azure server time, or an Xbox avatar's new shoes. Robert and his team realized the outdated app faced imminent collapse and got to work imagining the new, scalable, cloud-based solution. Access additional technical content, discover new and exciting career opportunities in IT, and much more: Microsoft IT ShowcaseMicrosoft IT CareersLinkedInGet the IT Showcase App

Is your staff handling your corporate data with care? Window Information Protection helps Microsoft know when employees are sending corporate data to non-corporate locations—and it helps people protect sensitive content and corporate assets. Learn how Windows Information Protection works to provide data security in our highly mobile and collaborative business culture, and prepare to deploy, configure, and manage it for data loss prevention in your environment. These questions — and more — are discussed during this session: [01:30] Windows Information Protection overview[07:02] Windows Information Protection policy design and deployment[14:42] Post-deployment support and auditing[23:29] Windows Information Protection at Microsoft[29:29] More informationAccess additional technical content, discover new and exciting career opportunities in IT, and much more: Microsoft IT ShowcaseMicrosoft IT CareersLinkedInGet the IT Showcase App

When you have decades' worth of data to move to the cloud, where do you start? What's the most efficient way to transition to cloud technology, and what's the right order of operations? When on the verge of moving nearly all Microsoft operations to the cloud, our pros had these questions—and more. Now that we're more than 90 percent in the cloud, Senior Service Engineer Mel Lowe offers answers for those facing the same massive undertaking. Access additional technical content, discover new and exciting career opportunities in IT, and much more: Microsoft IT ShowcaseMicrosoft IT CareersLinkedInGet the IT Showcase App