Million Dollar Relationships

What if we don't know what to do with broken hearts the way we know what to do with broken bones?

In this episode, Jeanne Foot shares how she helps individuals and families navigate mental health, addiction, and trauma recovery through The Recovery Concierge. Jeanne is the founder of this boutique mental health, addiction, and trauma navigation agency that provides innovative concierge services tailored to unique needs of individuals, families, and the entertainment industry. With a focus on mental health and addiction recovery, her team's holistic approach encompasses assessments, counseling, and continuous support, ensuring a comprehensive pathway to sustainable recovery. Her journey into this work wasn't by choice - it chose her. Growing up in 1960s London with childhood trauma, sexual abuse, and the death of her baby sister, Jeanne fell into substances at a young age as her only tool for emotional regulation. After getting sober and spending seven years frozen in emotional pain, she had an epiphany: no one's coming to save you. She dove into everything from peak performance to trauma healing, creating the proprietary method she uses today with clients.

Jeanne reveals two relationships that transformed her: her father, who mentored her in the family insurance business in her early twenties when she didn't want to go to university, teaching her that sales is about guiding people through a process (not coercing them), that you win on price but lose on price, and instilling values of ethics, integrity, kindness, vulnerability, and transparency that shape everything she stands for today and carry through to their third-generation family business; and Dr. Anthony Levitt, Chief of Brain Sciences at Sunnybrook Hospital in Toronto with over 10,000 employees, a brilliant psychiatrist who gave agency to people who weren't clinically trained, wanting to learn from lived experience rather than taking a top-down approach, asking Jeanne to chair a grassroots pilot program in 2012 that has now served thousands of families and become a leader in the industry both nationally and internationally, and who admitted "we're failing people, we need to do better" when others would hide that they don't know what to do.

[00:04:20] Founder of The Recovery Concierge

• Boutique mental health, addiction, and trauma navigation agency

• Matches people to right services and bespoke treatment plans

• Uses invitational, compassionate, non-stigmatizing approach to intervention

• Been doing this work 30 years informally, 15 years professionally

[00:05:40] Growing Up in 1960s London

• "Children should be seen and not heard" environment in middle class family

• Baby sister died when Jeanne was four years old

• Stepbrother sexually abused her, grew up with tremendous trauma

• Fell into substances at very young age as only coping mechanism

[00:06:40] The Critical Juncture: Seven Years Sober

• Seven years into sobriety, thought "if this is all my life's gonna be, I don't want any part"

• Frozen in her body, life picture perfect on outside but empty inside

• In so much emotional pain despite having everything externally

[00:07:20] The Epiphany: No One's Coming to Save You

• Had an epiphany: "There's no one who's coming to save you. You better figure this out yourself"

• Dove into everything: peak performance, emotional healing, trauma, addiction, mental health

• Created proprietary method mixing optimal tools that became foundation for her work

[00:08:20] Her Children: The Catalyst for Change

• Children became more important to her than herself

• Wanted to do things differently than her family had done

• Made sacrifices in her early thirties (early 1990s) to choose them

[00:09:40] The Volunteer Visit That Changed Everything

• Looking for place to volunteer, wanted to be of service and reduce suffering

• Someone pointed her to Sunnybrook Hospital in Toronto

• Had no idea what she was doing, just felt she wanted to help

[00:10:00] The Town Hall Meeting with Dr. Anthony Levitt

• Met Dr. Anthony Levitt, Chief of Brain Sciences at Sunnybrook Hospital (10,000+ employees)

• He was examining why parents were taking children to US for mental health treatment

• Parents shared their stories, Dr. Levitt said: "We're gonna do something about this right now"

[00:10:40] Building the Plane While Flying It

• Dr. Levitt asked Jeanne to chair the pilot program

• Lived experience informed program with clinical expertise

• Did everything: secured philanthropy funding, hired people, visited every stakeholder, defined metrics

[00:11:20] He Gave Us Agency

• Dr. Levitt gave them agency despite being brilliant psychiatrist

• Felt he could learn from people who had been in trenches and failed by system

• Jeanne worked across from him 30 hours a week for free because so in love with the work

[00:13:00] We Don't Know What to Do with Broken Hearts

• Know what to do with broken hearts (cardiology) or broken bones

• Don't know what to do with broken hearts (emotional)—very nuanced, non-prescriptive process

• Need to meet client where they're at, not use top-down approach

[00:14:20] Rapport Is Number One Indicator of Success

• Rapport is #1 indicator of success, not therapeutic expertise

• If you don't have rapport with someone, you can't go anywhere

• Client from 40 years ago still calling because of implicit trust: "I've got my people"

[00:16:00] Learning from Her Father

• First person who changed her life was her father

• His ethics, sense of humor, values shaped who she became

• Father was fantastic mentor when she joined family insurance business in 1980s

[00:17:00] Sales Is About Guiding People in a Process

• Father taught her sales is about guiding people, not coercing them

• Showing them a process: either they want it or they don't

• He taught her about ethics—have to have benchmark of morality in business

[00:19:20] Third Generation of Client Relationships

• Into third generation with client acquisitions in insurance business

• Values come from within structure of family and organization

• Clients saying: "We've been dealing with these people for long time, continue that"

• Father's lesson: "You win on price, you lose on price"

[00:22:40] Dr. Anthony Levitt: Beautiful Humility

• Gave agency to people who weren't clinically trained, wanted to learn from them

• Admitted "we're failing people, we need to do better" instead of defending system

• Such beautiful humility about him wanting to learn

[00:23:40] Grassroots Organization Still Going Strong Since 2012

• Built organization that's served thousands of families

• Has funding, clinical research, evidence-based outcomes

• Leaders not just nationally but internationally with this model of care

• Dr. Levitt's philosophy: "The government leads by following"

[00:25:20] Lives Saved Through Being There

• Been in situations where had she not been there in right moment, person wouldn't be here today

• Meets people in their darkest moments, sometimes requires heavy lifting

• Testimonials from family members: "You literally saved my daughter's life"

[00:26:20] Compassionate Persistence

• Everyone does it in their own timeline, have to respect that

• Not top-down authoritarian approach—some people need more time

• "Compassionate persistence": stay with them until they get what they need

[00:28:20] Triggers Are Learning Opportunities

• Closer relationships trigger us most, but triggers can be good thing

• Learning opportunities to do better, show up differently

• People we love most can be most challenging, but they're opportunities for beautiful learning

[00:28:40] 100% Personal Responsibility

• Have to take 100% responsibility, each of us—no 50/50

• When we take personal responsibility, we put control in our hands

• We build walls to protect our hearts, but can't let anything good in either

• Being seen, validated, heard for what we need is important part of healing

KEY QUOTES

"We know what to do with broken hearts in cardiology, but we don't know what to do with broken hearts." - Jeanne Foot

"Rapport is the number one indicator of success. People think it's therapeutic expertise—it's not. If you don't have rapport with someone, you can't go anywhere." - Jeanne Foot

"Triggers can be a good thing. They can be learning opportunities for us to do better, to show up differently. We all have blind spots, and the people we love the most sometimes can be the most challenging in our relationships." - Jeanne Foot

CONNECT WITH JEANNE FOOT

🌐 Website: https://www.therecoveryconcierge.com

💼 LinkedIn: https://www.linkedin.com/in/jeanne-foot-the-recovery-concierge

📱 Facebook: https://www.facebook.com/jeanne.foot

Thanks for tuning in!

If you liked my show, please LEAVE A 5-STAR REVIEW, like, and subscribe!

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What if charitable giving opens you up to a new world of purpose and meaning you didn't know you had access to?

In this episode, John Bromley shares how he helps donors navigate and participate comfortably in the giving world as a "charity banker." John is the founder and CEO of Charitable Impact, Canada's first fully online donor-advised fund, which has facilitated over $1.5 billion in charitable donations since its inception in 2011. Growing up in a family deeply engaged in philanthropy, John was inspired by his father, renowned charity lawyer Blake Bromley, to pursue a career in creating impact. He began in corporate finance with PwC and RBC Capital Markets before transitioning to the charitable sector in his mid-to-late twenties, where he recognized the need for a simpler, more effective giving platform. John's innovative approach has earned him recognition as a TEDx speaker, a "Forty Under 40" honoree, and recipient of the CEO Community Leadership Award. Committed to cultivating generosity, John continues to empower individuals and organizations to make meaningful change through philanthropy. Beyond his professional achievements, he is a dedicated community leader, soccer coach, and proud father of two.

John reveals the relationship that transformed him: his father Blake Bromley, one of the global pioneers of charity law and finance in Canada, who taught John everything he needed to know to become a charity banker not through formal education but through osmosis during car rides to sports games every weekend, where John thought he was tuning out boring workplace talk but was actually absorbing years of expertise that no textbook could teach, leading to John's realization in his late twenties that his dad possessed unique knowledge that became the foundation for Charitable Impact and John's ability to help donors go from thinking about $200,000 gifts to creating private foundations with $15 million.

[00:05:00] I'm a Charity Banker

• Acts like private banker to donors (individuals or organizations)

• Gives access to knowledge about how to go about giving

• Brings tools and team members to help

• Founder and CEO of Charitable Impact (donor-advised fund)

[00:05:40] How a Charity Bank Works

• People give money in, get tax receipt right away

• Can determine how to use those charity dollars to create impact they want

• Role is entrepreneur who founded it, gives vision and mission

• There because people with great hearts, minds, deep wallets never had anywhere to go for neutral advice

[00:06:40] Inspired by Seeing Others Become Inspired

• Charitable giving opens people to new world of purpose and meaning

• About investing time, talent, and money into things you care most about

• Having impact with your time, talent, and money

• Coached soccer for years, grateful for opportunity to do it

[00:07:40] Getting More Out Than You Put In

• Really good donors get more out of it than they think they put in

• First time doing anything, you're not gonna be whiz kid

• Takes time and focus

• People who learn to have joy and gratitude become best donors

[00:10:40] Making Intentional Giving Part of Everyday Life

• Vision at Charitable Impact: make intentional giving part of everyday life

• Quantum of money isn't as important

• Type of cause they choose isn't important to him

• Like banker shouldn't care what specific stocks someone chooses

[00:11:40] From Sporadic to Intentional Giver

• Inspired when someone goes from not being giver to proactive giver

• From only reacting to being asked for money to building giving into their life

• Whether using time, talents, and/or money

• Like fitness banker trying to get people off couch

[00:14:00] Be Open to Help

• Blessed to have had many encounters with people who had material impact

• If talking to younger self: you've gotta be open to help and feedback

• Don't have to accept it all, but have to listen to it

• One person stands out head and shoulders above everyone else

[00:14:40] Didn't Recognize Until Almost 30

• Key mentor in his life was his father

• Didn't recognize dad played that role until almost 30

• Not just because dad was good dad who loved and nurtured him

• Where do you learn what you need to know to become a charity banker?

[00:15:20] One of Two Serious Pioneers

• Father was one of arguably two serious pioneers of charity law and finance in Canada

• In charity nerd community (very small), dad is known globally

• He's one of global experts in the space

• Here he is, just my dad

[00:16:00] The Career Change Conversation

• Graduated university, started in corporate finance and investment banking

• Left after several years, not being culture fit

• Started interacting with dad about changing career mid-to-late twenties

• Accidental pathway led to realizing dad knows stuff you can't read online

[00:17:20] Learning from Osmosis

• Played ton of sports growing up, every weekend dad took him to games

• Dad yapping about charity stuff going on in his workplace

• John thinking: in one ear out the next, boring

• Now realise: how much did I learn from osmosis?

[00:19:20] The $15 Million Superpower

• Dad's superpower: donor comes in thinking $50-100K, maybe $200K

• Two months later, leaving with private foundation with $15 million in it

• Rooted in relationship development and expertise

• John has had few scenarios where this happened

[00:20:20] Seeing Beyond the Barriers

• People come in wanting to make giving part of how family does things

• Starting with what sounds like relatively low money

• Shifting how they think about it, making large structured contributions

• Growth mindset in philanthropic advisory space

[00:22:40] Increasing Access to Participation

• Mission: increase access to participation in and benefit people feel from giving

• Not about going from 200K to 15 million

• About going from never giving to starting to give $100 a month

• It's the action to participate and start that matters

[00:24:00] Like Building a Bank

• Banks might make more money off high net worth clients

• But banks don't exist without tens of thousands of small depositors

• Real interest is helping people get in and stay in game

• Regardless of money or causes they want to create impact for

[00:26:00] The Workshop That Changed Everything

• Kevin started family foundation in 2008 to avoid big tax bill

• Friend Jeff Ziegler told him to start foundation and get 501(c)(3) status

• Went to workshop in 2009, heard foundation owners talking about what they're doing

• Wanted to start experiencing that

[00:26:40] Jamaica Orphanage and Family Sponsorship

• Kevin's foundation supports Jamaica orphanage, visits every year

• Gives each of four older kids access to foundation debit card

• They choose family through food bank or church to sponsor

• Buy what kids want and need, groceries

[00:27:20] I Wish This Was My Job

• Oldest daughter after first year: "I wish this was my job all the time"

• So incredibly rewarding for them

• Take kids to Jamaica orphanage, they experience what those kids are like

• On bus ride back, kids saying "we got it really good, Dad"

[00:28:20] Three Beliefs at Charitable Impact

• Everyone has something in world they want to create change for

• Everyone has something to give toward creating that change (time, talent, treasure)

• When you give, you get something in return

• This third belief is under-focused on

[00:29:40] Selfish Reasons to Give

• How do you learn you have it well if not exposed to these things?

• Creates opportunity, learning, meaning, and purpose in your own life

• It's not just about benefiting community

• No one focuses on this, but they should

[00:30:00] You Don't Stay in Jobs You Don't Like

• Do you live in a house you hate? Probably not

• Eat foods you hate? Play sports you don't like?

• Of course not - you do things you enjoy

• Important to see philanthropy that way

[00:32:40] Intention vs. Action

• Intention is critically important, big fan of intention

• But it's action, doing stuff in real world that creates change

• Can't just think about it

• Philanthropy is like exercise or eating well - you have to actually do it

[00:33:20] You Don't Have to Be Perfect

• Don't have to work out hours every day

• Can be incremental, small part of who you are

• But you actually have to do something

• When you do, you get something in return

[00:33:40] The One Thing They Don't Regret

• Seasoned philanthropists, particularly as they get older

• Never heard anyone regret spending time, talent, money on things they care about

• Partly because of how much they get out of it

• By so doing

[00:34:20] Being in Control of Where Money Goes

• Can choose instead of paying it all in taxes

• Give to organization or something you believe in and want to support

• Take proactive step and give it there instead

• We can totally choose that

[00:36:00] Dad, Thank You and I Love You

• John gives shout out to his father

• Thanks him for everything

• Says "I love you"

• Beautiful moment honoring his dad

KEY QUOTES

"Charitable giving opens them up to this new world of purpose and meaning. It's really about investing your time and talent and money into the things that you care most about, that you love." - John Bromley

"Really good donors get more out of it than they think they put in. The people who learn to have joy and gratitude from giving become the best donors." - John Bromley

"When you give, you get something in return. It's about creating opportunity and learning and meaning and purpose in your own life." - John Bromley

CONNECT WITH JOHN BROMLEY

🌐 Website: https://www.charitableimpact.com

💼 LinkedIn: https://www.linkedin.com/in/jbromley

📱 Social Media: @wearecharitable

Thanks for tuning in!

If you liked my show, please LEAVE A 5-STAR REVIEW, like, and subscribe!

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Apple Podcasts | Spotify | iHeart Radio | Stitcher

What if community is currency and you can never truly be broke?

In this episode, Eric Farewell shares how he helps founders grow their businesses while staying grounded in purpose, presence, and resilience. Eric is an entrepreneur, author, and somatic business coach who has built industry-shaping brands like Aviator Paramotor and National STOL. He's a devoted husband and father of three whose journey through loss, injury, and burnout led him to redefine what success truly means. Eric retired at 35 (four years ago) after 26 years of building businesses since age 13. In his book Farewell to Normal and through his coaching with the Royals Mastermind, Eric helps founders cut their efforts by at least 50% while doubling revenue. His work week is usually about 90 minutes, allowing him to be deeply present with his family and use the wisdom of his experience instead of the abilities of his brain. Eric moved halfway across the country to be closer to his community in Texas, specifically the Front Row Dads mastermind. He's on the board of Rising Man, which specializes in Native American style rites of passage for men and boys.

Eric reveals the relationships that transformed him: his wife, who for 16 years of marriage has reminded him he's a good man and makes good decisions, keeping him from the brink more times than he can count when their marriage was in crisis before they found therapy and somatic work; his first mentor Alex Ozzi, whom he met at an internet marketing conference at age 13 and followed puppy dog style, moving to California and living in his garage from ages 13 to 21, learning that having a mentor who's where you want to go is absolutely imperative; and his Front Row Dads community in Texas (especially Jason Bro who challenges him more than anyone and gives him more love from another man than he's ever received), teaching him that community is currency and you need mentors, coaches you pay way too much for, and community that builds you up and holds you accountable when you fail.

[00:03:40] Retired at 35

• Retired four years ago at age 35, been building businesses since age 13

• This is not first retirement but this one actually took

• For him, addiction to producing was tied directly to childhood abuse and trauma

• Four years ago realized he didn't need to be the best worker to matter anymore

[00:04:20] Serving Entrepreneurs Who Want More

• Stepped down as CEO, moved halfway across country from companies two years ago

• Work week is usually about 90 minutes, using wisdom of experience instead of abilities of brain

• Serves entrepreneurs and founders who are waking up spiritually

• Goal: Cut efforts by 50%, increase revenue by double (some reduce hours 70-80%)

[00:05:40] Legacy Is Relationships

• Most proud of clients reducing hours 70-80% while increasing revenue

• Legacy is not money in bank account, it's relationships with people and family

• Marriage was in crisis (relationship is over, how do we cut things apart)

• Found therapy and somatic work, now have best relationship he can imagine

[00:07:00] The Hardest Year but the Happiest

• Hardest year in at least last nine years (financially, emotionally, death in family)

• Got dozed in February, tariffed in April, had to lay off half of team

• Production truck and trailer flipped in Montana, caught fire, burned to ground

• Because of the work he's done, genuinely the happiest he's ever been

[00:08:20] Started Selling Airplanes on the Internet

• Started in 1999 selling airplanes on this new thing called the internet

• ADHD kids not designed to build airplanes, so sold them instead

• Turned into hundreds of airplanes sold over next five years

• Became internet marketing career, retired from that at 23

[00:09:00] Flying as First Form of Therapy

• Flying was first taste of perspective shift (like Burning Man or therapy for others)

• Astronauts call it the overlook effect

• Built para motor flight school, manufacturing business, media company, aircraft racing series

• Many clients will never go to therapy, but flying is great tool for them

[00:09:40] Losing His Brother Changed Everything

• Seven years ago lost his brother at age 22 (had three-month-old son)

• Brother was first employee at Aviator

• Huge wake up call about what really mattered

• Had been chasing constantly moving goalposts (million, 5 million, 10 million, 25 million)

[00:10:20] Logo Tattooed on Bodies Worldwide

• Logo tattooed on ton of bodies all over the world

• Clients call it a family, vociferous fans, massive fans

• Racing series has one part-time employee and 1600 volunteers

• For-profit business with volunteers who believe in mission and love community

[00:10:40] Why Do I Work a Hundred Hours a Week?

• Started journey looking inward at why he does this

• Would work 100 hours a week then crash every three months into fever

• Got vasectomy, was back on field working 24 hours later

• Worked that way because that's where he felt loved

[00:11:20] Presence Is the Core of Everything

• Realized presence is the core of everything

• Presence is the absence of fear, love's antithesis of fear

• Presence is truest version of love you can give yourself and world

• Everything else good in life is byproduct of choice to be deeply present

[00:13:00] Living with the Pain

• For 22 years used alcohol as primary numbing agent for pain

• Broken back twice, five radiated discs, broken vertebrae (was test pilot)

• Haven't had drink in almost two weeks, got curious about living with discomfort

• Doesn't want anything that ties him to fear, so sitting in the pain

[00:16:40] Wife Kept Him from the Brink

• Number one most valuable relationship is his wife

• For 16 years of marriage, reminds him he's a good man who makes good decisions

• Her guidance and encouragement kept him from brink more times than he can count

• Marriage went from crisis to best relationship through therapy and somatic work

[00:17:00] Following Alex Ozzi at 13

• At 13 got first mentor, went to internet marketing conference, met Alex Ozzi

• Followed him puppy dog style, begged to make coffee, carry briefcase

• Ended up moving to California, living in his garage

• Followed him conference to conference from ages 13 to 21

[00:17:20] The Three Things You Need

• Mentor who is where you want to go, who's lived life you want to live

• Coach you pay way too much money to (makes it uncomfortable so you follow through)

• Community that builds you up and holds you accountable when you fail

• Those three things are absolute must

[00:18:20] Moving to Texas for Community

• Moved halfway across country because community is in Texas

• Found mastermind called Front Row Dads (John Broman) focused on family

• Came to Texas with family, realized more friends here than Florida

• Five weeks later moved here to double down on having men who challenge him

[00:18:40] Jason Bro Gives More Hell Than Anyone

• Jason Bro (CEO at Ma) gives more hell than anyone else Eric's met

• Also gives more love than Eric's ever received from another man

• Deeply present, engaged, challenges the crap out of him

• Wants relationships that challenge him to be best version and pick him up

[00:22:00] Cooking for Everyone

• Grew up in French restaurant, started working there at age seven

• Worked every position from line cook to dishwasher to bartender

• At Aviator, if you're learning to fly, you ate meal Eric prepared first day

• At National STOL, cook for 100-200 people three meals a day (all volunteers)

[00:22:40] The Moment He No Longer Had to Carry the Energy

• Sat down for lunch at Aviator with about 30 people

• Someone sat next to him and asked "So what do you do here?"

• They didn't know he was founder or CEO

• That's the moment he no longer had to carry energy of whole organization

[00:23:00] Community Is Currency

• From Preston Smiles and Garin Jones (Garin Oay): "Community is currency"

• So many people fear going broke, not having enough, failing

• Problem is fear based on tangible idea that universe is finite (it's not)

• When you have community, you can't ever truly be broke

[00:23:40] Millions Lost This Year

• Father-in-law hung himself, business suffered massively from canceled contracts and tariffs

• Millions and millions of dollars lost this year

• Yet in community, realized he's building coaching program with incredible people

• Doesn't do social media marketing, no interest in being that person ever again

[00:24:40] Asking for Withdrawals

• Community only becomes currency when you ask for support

• Garin said: "You're not asking for help. Biggest bridges are suspension bridges, need support"

• Each of us in different places in lives, can offer different levels of support

• In mastermind, do ton of testing (Gene Keys, Human Design, Enneagram, Kolby, Working Genius)

[00:25:00] Partnering People's Genius

• If someone is high quick start and another is high fact finder, partner them

• Quick start can temper fact finder, fact finder can challenge quick start

• Same thing exists in relationships

• All you have to do is ask for support because rising tide lifts all ships

[00:26:00] Michael Dash Asked Where He Could Help

• Michael Dash asked where he could help

• Eric said he loves being on podcasts if Michael has any friends

• That was an invitation Michael offered

• Not natural for Eric, he'd rather give support (then he's in control, can't be turned down)

[00:27:00] Jesse Elder's Lesson on Giving

• Jesse pointed out: when you give to someone who appreciates it, amazing feeling

• But by not allowing others to give to you, you're depriving them of same experience

• It's stealing from them

• Can't have one-sided relationship, there must be reciprocity

[00:30:00] The 65-Foot Boat Experience

• Client Michael concerned about how he'd contribute to Kevin's event

• Two days later called back with idea: offer 65-foot boat for Seattle water experience

• Could have been time when Kevin said "you don't need to do that"

• Would have been worst thing for Michael who put two days of thought into it

[00:32:20] The Truth of the Last Year

• Wrote second book, realized first 10 chapters sounded like hero's journey

• Wrote afterward about reality: all the hardships of last year

• These things are still hard, difference is capacity to be present with them

• Learning that level of intimacy changes every relationship

[00:33:00] Most Masculine Thing You Can Do

• Learning to ask in way that's not demeaning of masculinity or polarity

• Most masculine thing: truly open visor and show what's inside

• Show your fear, show your pain, be with someone and let them see

• They can hold it

[00:34:00] The Royals Mastermind

• Group for men and women who want to step into their king or queen energy

• Not overwhelmed, not living in fear or anxiety

• Deeply present with all that is

• End goal: businesses that work to support us, build legacies that matter

[00:35:00] The Deeper Relationship

• There may be deeper relationship you've overlooked: relationship with yourself

• While outside relationships deeply important, they help us see reflections of ourselves

• Relationship we carry for who we are, for honoring our challenges is most difficult

• There's deeper layer of connection to self

KEY QUOTES

"Community is currency. So many people fear going broke, not having enough, that they will fail. The problem is we have this fear based on this tangible idea. The universe is finite. And it's not. The universe is infinite. When you have community, you can't ever truly be broke." - Eric Farewell (quoting Preston Smiles and Garin Jones)

"You're not asking for help. The biggest bridges in the world are suspension bridges. They need support from others, and each of us are in different places in our lives and can offer different levels of support." - Garin Jones (shared by Eric Farewell)

"If you are not allowing others to pour into you the way you pour into them, it's a one-sided relationship. There is no reciprocity, and that's the deepest part of a relationship." - Eric Farewell

CONNECT WITH ERIC FAREWELL

🌐 Website: https://www.ericfarewell.com

📘 Facebook: https://www.facebook.com/ericfarewell

💼 LinkedIn: https://www.linkedin.com/in/eric-farewell-0386683

✈️ Aviator PPG: https://www.aviatorppg.com

📚 Book: "Farewell to Normal"

Thanks for tuning in!

If you liked my show, please LEAVE A 5-STAR REVIEW, like, and subscribe!

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What if your 11% success rate means you're absolutely crushing it?

In this episode, Paul Kirchoff shares how he helps small growth businesses and their leaders accelerate success through EPX Global, a breakthrough AI-centric acceleration platform and ecosystem. As an avid entrepreneur, investor, and global adventurer, Paul is the founder and CEO of EPX Global, where members around the world drive faster business success, max out amazing experiences, and push individual performance to new levels. Paul is also the Founder and CEO of DominoOne, an impact accelerator and crowdsourced problem-solving platform. Paul built two marketing software/agency companies and multi-billion dollar business units at Dell Computer Corporation as an early employee. He's a member of the 113-year-old Explorers Club, DJs electronic music, wrote a corporate thriller novel (giving proceeds to cancer research), and made a film about racism. Paul is developing frontier-level expertise in operationalizing artificial intelligence across the enterprise in every department.

Paul reveals two relationships that transformed him in ways nobody has ever answered this question before: a Mongolian eagle hunter he met in the far eastern corner of Mongolia, an older gentleman who had zero knowledge of America, spoke no English, and lived in a yurt with horses and golden eagles as pets, teaching Paul about authentic human connection beyond labels and systems, which became the core culture he built into his technology platform where single moms are valued equally with astronauts; and a police officer who arrested him at 32 after a casual happy hour (though Paul was sober), leading to community service at a center for the deaf and blind where he spent weeks rewinding VHS tapes while listening to thought leaders teach cutting-edge SEO and digital marketing, which gave him the advanced knowledge to start his marketing agency that became successful and sold 13 years later, ultimately leading to his trip to Mongolia and the realization he needed to build EPX Global.

[00:04:00] What Paul Does at EPX Global

• Tech veteran CEO with many startups, sold companies, shut down companies

• Early employee at Dell Computer Corporation before anyone in Austin knew who Michael Dell was

• Built EPX Global as AI-centric ecosystem for small growth businesses and their leaders

• Heavy artificial intelligence expertise helping companies accelerate success, health, and experiences

[00:05:00] Making Everything Go Faster

• Helps accelerate time to best performance unique to genetics on health side

• Helps companies accelerate success with AI, connections, and knowledge

• Makes sure people don't forget to dance under the Milky Way because life is short

[00:06:00] Living in Service of Others

• Used to be financial goals and status symbols when younger, none of that matters now

• Addicted to a blank sheet of paper, gifted to solve or invent anything

• Respect for fellow humans (all a unit of one on their own unique journey)

• Living in service of others by replicating himself with technology

[00:07:00] Building a Top Marketing Agency

• Built and sold one of top demand generation agencies in world

• Controlled front page of Google, Facebook called asking how they converted traffic

• Always on cutting edge of deploying technology in marketing (technical + psychology)

[00:08:20] AI Systems for Every Business Size

• Wanted to build AI systems for small businesses (missing factor for 10x resources)

• Also doing business transformation consulting for billion-dollar companies

• Helping bigger companies go from where they are to AI-first operations

[00:09:20] The 60% Revenue Increase Every Month

• Networking ecosystem connects people to solutions for health, happiness, business, capital

• People battling depression got connected to biohacking guys, transformed their lives

• One client company 60-70% higher revenue every single month with zero change to headcount

[00:11:00] Being the X Factor

• AI systems deployed handle support, become AI salesperson, become AI marketing team

• Small businesses can grow beyond traditional chains with 10x resources

• All about being X factor in people's lives or facilitating X factor with someone else

[00:14:00] The 11% Success Rate Discovery

• Expert guest on platform said his success rate is 14% (very successful guy)

• Paul did the math on his own attempts, came out to 11% success rate

• Entrepreneurs put enormous pressure on themselves, need different perspective

[00:16:00] Trust in an AI World

• Real meaningful relationships becoming more and more valuable with AI

• Building networking assistant governed by user (uses your reasoning to find value)

• Human connection and that magnetic field around our hearts makes us who we are

[00:19:40] When Social Media Became Entertainment

• Facebook, Instagram, TikTok devolved into micro entertainment channels (not networking)

• Feeds filled with ads and sponsored posts, no actual networking

• EPX Global has no ads, every connection based on merit of what you want

[00:20:20] Photorealistic Fake Content

• AI video (Sora, Veo) can create photorealistic content that's completely fake

• Consumer backlash coming for authenticity in connections

• Business will embrace AI efficiency (hyper-efficient usually wins)

[00:23:00] Two People, No Names

• Never anyone Paul looks up to or admires or wants to be like who affected his life

• Been blessed to meet incredible people (Pope, Richard Branson's Island, etc.)

• Two people come to mind that transformed everything

• Both people Paul has no idea where they are or their names

[00:24:20] Far Eastern Mongolia

• Was entrepreneur working 14 hours a day for decade plus, one-trick pony success

• Knew needed to desperately change something, chose adventure

• Took group to far eastern corner of Mongolia to ride horses with eagle hunters

• Met older gentleman in yurt who had zero knowledge of America or United States

[00:25:40] The Man with Golden Eagles

• Man spoke zero English, wore fox neck tie, had pet golden eagles (40 pounds)

• Paul realized this is furthest from his life as tech guy (opposite side of life)

• Both excited to meet each other as new friends with zero in common

[00:27:00] Single Moms and Astronauts

• Brought that spiritualness and core value into network he built

• Despite super achievers (swimming oceans, skiing Everest, gold medals), none of that matters

• Single mom raising five good kids might be more impressive than astronaut

[00:27:40] The Saturday Night Traffic Stop

• At 32, coming out of casual happy hour, got pulled over

• Told officer honestly: "I had two drinks over last hour, I'm clearly fine"

• Officer said he seemed like nice guy but made him do sobriety test

• Got arrested and taken downtown (was actually sober, officer kept saying he was nicest person)

[00:28:40] Community Service for the Deaf and Blind

• Offered to do community service to get charge expunged

• Chose center for deaf and blind, job was rewinding VHS tapes in warehouse

• Asked supervisor if he could listen to music, supervisor said yes

[00:29:20] SEO Lessons in His Ears

• Instead of music, put in thought leaders teaching SEO and digital marketing

• For weeks on end, hours a day, learning cutting-edge techniques from pioneers

• After that, was so advanced in knowledge that led to starting agency

• Agency became successful and powerful, sold it 13 years later

[00:30:00] The Chain of Events

• If officer hadn't arrested him, wouldn't have had that learning experience

• Wouldn't have had confidence to start agency that got him burnt out

• Wouldn't have gone to Mongolia and realized need to build network

[00:31:00] In the Canyon Before the Summit

• At the time was devastated, seemed horrible (younger without perspective)

• Now incredibly grateful it happened

• When in the canyon, you're about to go to the summit

[00:32:20] When Identity Gets Wrapped Up

• Greatest risk to mental health is when identity tied to something other than happiness

• If identity wrapped up in labels (AI whisperer, top guy), devastated when things go wrong

• Separate identity from accomplishments to stomach any ups and downs

[00:38:00] The Leader in the Back

• AI exercise: meditate on what you look like as future leader

• Paul's image: crowd moving down valley, Paul in the back (slightly bigger)

• Leader in back can move crowds (not showing off Maserati or boat)

[00:39:00] A Multitude of Miracles

• However someone gets through life (good/bad parents, heartbreak, etc.) shapes them

• Everyone made it to this one moment in time (mathematically massive miracle)

• When you respect everyone like that, you operate without ability to judge or be judged

[00:39:40] Operating Without Fear

• When you don't judge or feel judged, you operate without expectations

• Without expectations means without fear of future negative ramifications

• Can be yourself, be present, love everybody, still compete

KEY QUOTES

"I did the math and my success rate is like 11%. And I feel like I'm fairly successful, right? I've learned to not really give a shit about what your definition of success is." - Paul Kirchoff

"There's zero in common, zero knowledge about each other. And it was one of the most remarkable moments because it shows you this level of connection that's possible when you drop labels and systems and passports and everything else." - Paul Kirchoff

"If that guy wouldn't have arrested me, I wouldn't have started an agency, wouldn't have gotten burnt out, wouldn't have gone to Mongolia, and wouldn't be on this call today." - Paul Kirchoff

CONNECT WITH PAUL KIRCHOFF

🌐 Website: https://www.epx.global

📘 Facebook: https://www.facebook.com/paulkirchoff1014

💼 LinkedIn: https://www.linkedin.com/in/paulkirchoff

✉️ Email: [email protected]

🤖 AI Business Systems: https://epxmax.ai

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What if hearing God speak to you in the last row of a church saved you from losing everything?

In this episode, James Brown shares how he helps professional service business owners scale their businesses without sacrificing their lives through Business Accelerator Institute and Perseverance Squared. After launching his first business in 1994 and rapidly expanding to $8M in annual revenue, James transitioned to coaching in 2014 and has now guided over 450 business owners to significant growth. He launched Small Law Firm University, growing it to $3 million in revenue within a year, and developed a CMO program generating an additional $2 million annually. James holds a Business degree from Lindenwood University (1989) and JD from St. Louis University (1993). In 2009, he was selected as one of America's Top 20 Premier Experts and featured in USA Today, The Wall Street Journal, and Newsweek. James believes all businesses have the same seven working parts, and the only difference is what they sell.

James reveals three relationships that transformed him: his wife Sherry, whom he's known since age three when they met in her mom's beauty salon, who believed in him when everyone else said he couldn't achieve his dreams and stood by him through 41 years including his darkest moments; his mentor Darrell Castle, a Memphis-based lawyer who taught him to reject the "cookie cutter" approach and build a business on his own terms, showing him that all businesses share seven working parts regardless of what they sell; and God, whom he encountered in March 2015 after hitting rock bottom (drinking excessively, making terrible choices, nearly losing everything) when a random stranger invited him to church where he heard God speak to him in the last row as the only white person in an all-Black congregation, completely transforming his perspective and leading him to sell his law firm to help other business owners build lives of purpose.

[00:04:20] What James Does at Business Accelerator Institute

• Helps owners of professional service businesses scale predictably and profitably

• Focuses on building businesses that serve owners, not the other way around

• Has helped over 450 business owners achieve this transformation

[00:05:20] The Defining Moment with His Wife

• Second year in business, struggling financially, client asked for refund

• Wife said: "At the end of the day, you do what's right and everything else will follow"

• That statement still resonates 30 years later and drives his mission to help more people

[00:07:20] How Clients Find Him

• Primarily word of mouth and brand touches through Interview Valet (on 40 podcasts this year)

• Results speak for themselves without traditional marketing

• Recent client: 69-year-old Alabama lawyer practicing 50 years, never broke $500K, just hit $1M this year

[00:11:00] The Unorthodox Path to Success

• Known wife Sherry since age three, met in her mom's beauty salon

• Parents married at 16, kicked James out at 19 when he announced marriage

• Told his whole childhood he was "too heavy" to do things, couldn't play sports

• Made varsity football first year as junior, played four years (nobody in family graduated college)

[00:12:40] Working His Way Through Law School

• Got job at General Motors assembly line, 6 AM to 2:30 PM, went to school 4 PM to 11 PM for 10 years

• Right before graduating law school, GM announced plant closure

• Sent out 300 resumes, got zero responses with three kids (ages 5, 2, and 1)

• Forced to start business by necessity, not by choice

[00:14:00] Meeting Mentor Darrell Castle

• Lawyers conditioned that marketing is "beneath them"

• Darrell taught him to look at business differently, be different

• Showed him all businesses have same seven working parts (only difference is what they sell)

• Set up business around not working past 4:30 PM from day one

[00:15:40] Building the $8M Law Practice

• First rule: Business open till 7 PM and Saturdays, but James wasn't there

• Hired people and built systems so business ran without him

• Grew to $8 million annually with offices in four different states

[00:16:40] The Dark Years: Getting Too Big for His Britches

• Started making bad choices despite success (never drank until his 40s)

• First drink was Irish car bomb followed by 10 kamikaze shots

• Started spending money on wrong things, went to strip clubs, cheated on wife

• Wife and him separated, she went on cruise with daughter

[00:18:20] The Divine Encounter That Changed Everything

• March 2015: Drunk at wine bar, random stranger invited him to church next morning

• Went to that church by himself Sunday morning, sat in last row

• Only white person in all-Black church, heard God speak to him

• Never saw that stranger again (believes he was an angel)

[00:19:40] The Wake-Up Call

• Wife told him: "God gives you hints, and if you don't listen, at some point He's going to slap you across the face"

• Nearly lost everything (wife, business, all going downhill)

• That March 2015 moment was most influential person: God

• Decided to sell law firm and start helping other business owners

[00:20:20] The Leap of Faith

• Worked for another company making $330,000 a year coaching business owners

• 2018: At conference in Jacksonville, told them he was leaving, called wife from airport

• Goal: Get nine private clients in 60 days to replace income (took nine days)

• First year did just under $1 million in business

[00:22:40] The Catalyst Moments

• After coaching calls, often sits there thinking "who was that guy?"

• Works with business owners from $250K to $100M annually

• Stopped questioning who he is to coach $100M business owners

• Been blessed with certain gifts and has faith they will continue

[00:24:00] The Lesson of Not Labeling Setbacks

• Example: Payroll in two days is $15K, only $1K in operating account

• Freaking out keeps you from being creative and finding solutions

• Takes everything as exactly as it's meant to be and learns from it

[00:27:40] The Live Event Revelation

• $10M, $50M, $100M business owners at tables with under-$500K owners

• Big business owners worried they wouldn't learn from "smaller" ones

• $50M and $100M owners took just as many notes (smaller businesses still nimble and innovative)

• Realized everyone can gain something from each other regardless of revenue size

[00:30:00] When Is Enough, Enough?

• Just turned 60, my wife asked "when is enough, enough?"

• The Mastermind member asked: "What's your goal?" Answer: "To help people"

• "How many people on the planet? Are you ever gonna run out of people to help?"

• Never gonna run out (also volunteers through Red Cross deploying to disasters)

[00:32:00] Building Business Accelerator Institute

• Can only work with so many people one-on-one before hitting bandwidth

• Goal: Give business owners Harvard-level business degree without Harvard-level dollars

• Over 55 four-week courses addressing all seven parts of business

• $249/month, includes two-hour open office hours every Wednesday

[00:35:00] Final Wisdom: You're the Average of the Five

• Don't pay attention to what other people say, surround yourself with people who inspire you

• "You're the average of the five people you hang out with the most—and it's true"

• Example: Son played goalie since age 5, adapted performance to level of teammates around him

• Hang around like-minded individuals who inspire you to go where you want to go

KEY QUOTES

"At the end of the day, you do what's right and everything else will follow." - Sherry Brown

"All businesses have the same seven working parts. Literally the only thing that's different is what we sell. The concept of running a very successful business and scaling it is simple. I'm very intentional with that word. I'm never gonna say it's easy, but the concept is simple." - James Brown

CONNECT WITH JAMES BROWN

🌐 Website: https://www.businessaccelerator.institute/mdr

📘 Facebook: https://www.facebook.com/businessacceleratorinstitute

💼 LinkedIn: https://www.linkedin.com/company/businessacceleratorinstitute

📚 Book: Co-author of "Shift Happens"

Thanks for tuning in!

If you liked my show, please LEAVE A 5-STAR REVIEW, like, and subscribe!

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What if witnessing 10 deaths in 23 years changed your view on life?

In this episode, Kyle Skalisky shares how he helps teams build cultures of trust, respect, and accountability through his company Wyld Sky Aerospace and Management Consulting. After 23 years as a fighter pilot (F-15, F-16 aggressor, and F-18 in operational flight tests) and 15 years in the aerospace industry doing flight tests, Kyle recently stepped down as president and CEO of Check Six Aero Solutions to focus on giving back. His book "A Skyless Traveled: A Maverick Life of Leadership, Resilience, and the Pursuit of Purpose" shares lessons learned from the cockpit about building exceptional teams. Kyle believes good teams need three things: character (how people treat those who can do nothing for them), competence (people who can get the job done and are willing to learn), and commitment to the mission. He also wrote the book for his six and four-year-old sons, wanting to leave something showing what their father did for 50 years before they were born.

Kyle reveals three relationships that shaped him: meeting President Ronald Reagan at his Air Force Academy graduation in 1984, whose speech about being solution-oriented rather than a naysayer set the tone for his career; his parents who married at 16, had six kids by 29, and just celebrated their 72nd wedding anniversary teaching him dedication and never giving up on people; and his best friend Malibu, a talented pilot who died at 30 when he hit the ground during a Red Flag exercise. Witnessing 10-11 deaths in 23 years of flying changed Kyle's perspective—he stopped worrying about what people thought and started pursuing what brought joy, realizing that if no one will remember it in five years, it's just not that important.

[00:04:20] From CEO to Giving Back

• Recently stepped down as president and CEO of Check Six Aero Solutions

• Now runs Wyld Sky Aerospace and Management Consulting

• Wrote book "A Skyless Traveled: A Maverick Life of Leadership, Resilience, and the Pursuit of Purpose"

• Serves wonderful wife Dr. Kyra Carpenter and two boys Wilder (6) and Colt (4)

[00:06:00] Why Write the Book

• Experience is great but people never get opportunity to pass it on to next generation

• All people's stories are wonderful, wishes more could tell them

• Wants to lift up next generation that will follow

• Wrote book for his 6 and 4-year-old boys as older father

[00:06:40] Leaving a Legacy

• Doesn't know how long he gets to be with boys growing up

• Wanted to leave something showing 50 years before they were born

• Show what their father did and what he believed in

• Pass message down to true legacy: children and family

[00:07:20] Growing Up in Wenatchee, Washington

• Parents married at 16, had six children by 29

• Didn't have much but knew wanted to do something bigger

• Didn't fly on airplane until 17 years old, senior in high school

• First flight was to Air Force Academy physical at Whidbey Island

[00:08:00] The First Flight That Changed Everything

• Had state playoff baseball game that afternoon across state

• Local orchardist Jim Wade flew him in Cessna 172

• Flying over Cascade Mountains, seeing Mount Rainier was transformative

• Changed into uniform in car, was third batter, hit three-run homer off future major leaguer

[00:09:00] Air Force Academy and Finding His Passion

• Second time flying was leaving for US Air Force Academy (only way to get to college)

• Got exposed to things small town guy never traveled beyond family station wagon

• Found passion for flying airplanes at young age

• Stumbled into it with no idea it would be 23 years as fighter pilot

[00:10:00] Fighter Pilot Career

• Flew F-15 operationally around the world for 23 years

• Was F-16 aggressor (adversary/bad guy that trains combat pilots)

• Did exchange tour with US Navy, flew F-18 in operational flight tests

• Retired after 23 years, went to Raytheon

[00:10:40] Entrepreneurial Years

• Owned Great Harvest Bread company franchise (had a bakery)

• Co-owner of pro indoor football league team in Spokane

• Taught him when it's your own money, think more about spending it

• Helped when managing other people's money at Raytheon and Mitsubishi

[00:13:20] Proudest Moment: The Team That Didn't Need Me

• At Raytheon, experimental R&D test airplane transitioning from single customer

• Customer said they don't want exclusive use anymore, won't pay for it

• Five year task to redefine mission, vision, create new organization

• After five years: "This team doesn't need me anymore, they can do this without me"

[00:14:40] From One Program to 15

• Had to go out and advertise capability to other Raytheon programs

• Restructured team to support multiple test projects instead of just one

• Asset went from supporting one program to 15-16 programs

• Worth billions of dollars in sales to Raytheon

[00:15:40] Mitsubishi: Six Months of Success

• Mitsubishi trying to certify new regional jet, program having problems

• Took over program management and flight test team

• Program for previous 5 years never met schedule or been on budget

• Within first month, for next 6 months straight met schedule and under budget

[00:17:00] Refocusing the Team

• Just through refocusing team, aligning tasks to priorities

• Giving people clear idea of what they did and why important to mission

• Aligned the focus and became best flight test team in business

• Better than Boeing, Airbus, Bombardier, Embraer or any large OEMs

[00:19:00] Character, Competence, and Commitment

• Good teams have people full of character (how they treat those who can do nothing for them)

• Team needs competence (people who can get job done, willing to learn and improve)

• Third C is commitment to what they're doing

• Finding right people with all three is when you will succeed

[00:21:20] Meeting President Ronald Reagan

• Air Force Academy graduation 1984, Reagan handed him diploma

• Speech that day embodied how Kyle wanted to live his life

• Not enough to be naysayer pointing out everything wrong

• Have to be person who can bring forward solutions

[00:22:40] Reagan's Impact

• Shaped views about what was valuable throughout life

• Optimistic but understood reality, charismatic but not fake

• Had guiding principles but willing to change

• Genuinely liked people (important for any leader)

[00:24:00] His Parents' Influence

• Parents are who really had impact on who he became

• Never made it feel like they gave up something for kids

• Felt true blessing was getting to have kids in their lives

• Father was athlete of year, worked morning job, bartended at night while in college

[00:25:40] 72 Years Together

• Parents both 88 years old, just had 72nd wedding anniversary

• Even when times are hard, don't give up on people, work through it

• Father didn't become major league player but channeled into coaching

• Oldest brother became professional baseball player with Philadelphia Phillies

[00:27:00] Learning to Live in the Moment

• Finding joy means learning to live in the moment

• Let go of past but learn lessons, don't let it define you

• Don't be so focused on future that you forget what's in front of you

• Take opportunities that may take you on detour in life

[00:28:20] Losing Malibu

• Best friend Jim "Malibu" Reynolds was academy graduate, talented flyer

• Designed and built own aerobatic airplane, flew in air shows

• Made mistake on range in Red Flag exercise, hit ground and died at 30

• Changed Kyle at 30 years old, realized it can all end very quickly

[00:29:40] 10 Deaths in 23 Years

• Saw at least 10-11 deaths in 23 years of flying

• Changed how he looked at things and approached them

• Before worried about everything, how people thought of him

• Now: if no one will remember in 5 years, it's just not that important

[00:33:00] The Squadron Bar Ritual

• Friday nights not just about drinking, it's a ritual

• Chance to bond with people going through similar experience

• Way to relax, find friendship and bonding in non-retribution way

• Learned more in one-on-one conversations than formal meetings

KEY QUOTES

"I wrote a book because I have those six and four-year-old boys. I am an older father and I don't know how long I get to be with those boys growing up. I wanted to leave something to show for those 50 years before they were born, what their father did and what I believed in." - Kyle Skalisky

"Good teams have people full of character. You can't define that on a resume. It's how people treat those who can do nothing for them. But you also have to have competence. Then the third C is commitment." - Kyle Skalisky

CONNECT WITH KYLE SKALISKY

🌐 Website: https://www.wyldsky-consulting.com

📘 Facebook: https://www.facebook.com/kyle.skalisky

💼 LinkedIn: https://www.linkedin.com/in/kyle-skalisky

📚 Book: "A Skyless Traveled: A Maverick Life of Leadership, Resilience, and the Pursuit of Purpose" (available on Amazon)

Thanks for tuning in!

If you liked my show, please LEAVE A 5-STAR REVIEW, like, and subscribe!

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What if your journey from poverty to six countries was shaped by stepping stones of relationships?

In this episode, Ghazenfer Mansoor shares how Technology Rivers helps health tech companies build HIPAA compliant software products and helps healthcare service businesses 10x their operations through AI and technology. With a computer science background and experience building a recruitment SaaS company, Ghazenfer started Technology Rivers with one core philosophy: build it right the first time. Too many founders hire developers and end up with never-ending products that keep building but never launch. His team focuses on helping startups with limited money build the right MVP so they can get traction, get customers, and secure more funding. The work creates a double bottom line: supporting businesses solving world problems while creating opportunities and livelihoods for people across six countries.

He reveals that his journey wasn't shaped by one person, but by stepping stones of relationships. Growing up in Pakistan in poverty, mentors and friends guided him toward education and opportunities that eventually brought him to the US. Coaches, entrepreneurial groups like EO, and books like "Who Not How" all shaped his direction. The most powerful story? Exchanging business cards at a conference. Months later, that person called about a project. Over six years, that one card exchange generated close to $2 million in business.

[00:05:20] What Technology Rivers Does

• Software development business serving health tech companies primarily

• Started helping all verticals but gradually focused just on health tech

• Help companies build HIPAA compliant software products

• Work with healthcare service businesses, help them 10x operations through AI and technology

[00:06:00] Build It Right the First Time

• Wanted to fix problem of never-ending products that keep building but never launch

• Companies hiring developers with products that are never ending

• Founders have limited money, need to build right MVP to get traction and funding

• Help startups build products right the first time so they're not broke if it doesn't work

[00:08:00] Creating Double Bottom Line Impact

• Help companies create solutions that solve world's problems

• Every founder working with them is solving something, changing the world

• Also creating opportunities for people supporting those projects

• Team in six different countries, many in growing economies, creating livelihoods

[00:10:20] AI is the Biggest Shift

• Started career in early web, but AI is even much bigger shift

• Mind blowing how things are moving, but also creating opportunities

• Much easier now for people who want to create companies and solutions

• AI not just solving existing problems but bringing new problems to solve

[00:12:00] Journey Shaped by Series of Relationships

• Not just one person, journey shaped by series of relationships as stepping stones

• Growing up in Pakistan, mentor guided him to take risky opportunity

• That opportunity created by colleague in same company

• Friend said "you have to do your master's degree" when Ghazenfer only had diploma

[00:13:00] From Poverty to Possibility

• Friend showed the path, arranged meeting, pushed toward higher education

• Was in poverty, didn't have means for education

• People supported along the way giving opportunities on jobs or introducing to something

• Each opportunity helped get to next step

[00:13:40] Coming to the United States

• Would not have been in US without those opportunities

• Friend introduced to recruiter who was recruiting for company in US

• Coach helped see certain things in way he hadn't seen before

• Entrepreneurial groups (EO, Vistage forums) helped shape journey

[00:14:40] Books That Shaped Direction

• "The Great Game of Business" by Jack Stack - partnership made based on this book

• "Who Not How" by Dan Sullivan - amazing book

• "What Got You Here Won't Get You There" by Marshall Goldsmith

• "How to Win Friends and Influence Others" by Dale Carnegie

[00:15:40] Taking the Leap

• Created own podcast, started speaking engagements

• Wrote first book "Beyond the Download: How to Build Mobile Apps That People Love, Use, and Share Every Day"

• Now writing another book

• All these people contributed to growth, wouldn't be fair to point to just one person

[00:19:20] Clients as Partners and Coaches

• Client gave guidance and tips that helped do things in certain way

• Coaching came directly from client to team: "If you do it this way, this would help me"

• Relationship with clients has always been as partners

• Client guided in terms of how to do things, shaped development effort

[00:22:00] Co-Creation is Key

• Software development and product development can only work if co-creating

• Not about giving instructions and just doing it

• Believe in co-creation as collaborative effort

• Client comes with idea, have to discuss, brainstorm, come up with right way

[00:23:40] Challenging in a Positive Way

• Someone said "you would challenge our client's business approaches"

• Don't challenge their decision, communicate and make sure they hear alternate options

• Challenge in positive way: "Have you thought about this alternate option?"

• Show three ways of doing something with one recommendation

[00:24:40] Three Options, One Recommendation

• Not making decision for client, letting client make decision

• Giving enough information to make the decision

• If only give one option and it doesn't go well, it's a problem

• Software products need that product approach with enough guidance and information

[00:27:00] The Power of Physical Business Cards

• At conferences, people say "Who uses cards nowadays?"

• Challenge: Once you leave a conference, how do you remember who you connected with?

• If just connect on LinkedIn, no reference left when you have thousands of contacts

• Physical cards are cheaper and provide tangible reminder

[00:27:40] The $2 Million Card Exchange

• Years ago at conference, sitting with someone, exchanged cards

• Few months later, guy called: "We were on same table, you gave me your card"

• Working on global software project, needed help

• Got that project, then partner introduced them to another company

[00:28:40] Six Years of Business from One Card

• After six months of work, got another project, then another one

• Over six years timeframe, got close to $2 million in business

• From that one card exchange

• From that point, focused on improving quality of card and keeps bunch with him

[00:29:20] Cards Keep You Top of Mind

• Cards are cheap but provide reminder when back at home or office

• In sales they talk about follow ups: be in front of people at right time

• Traditional way but works for Ghazenfer

• Still keeps bunch with him all the time

[00:36:20] Be the Go-To Person

• Book "Networking is Not Working" by Derek Coburn resonated

• Want to be go-to person for anything - even if someone needs a plumber

• Are you the person who's connected to many that friends always call?

• If you are that person, makes huge difference

KEY QUOTES

"Software development, product development can only work if you are co-creating something. If the clients are giving instructions, then we're just like everybody else, then we are not really doing our work. We believe in co-creation." - Ghazenfer Mansoor

"You wanna be the go-to person for anything. If somebody even needs a plumber, who do they call? Are you the person who's connected to many that your friends are always calling you?" - Ghazenfer Mansoor (quoting Derek Coburn)

CONNECT WITH GHAZENFER MANSOOR

🌐 Business Website: https://www.technologyrivers.com

🌐 Personal Website: https://www.ghazenfer.com

📘 Facebook: https://www.facebook.com/gmansoor

💼 LinkedIn: https://www.linkedin.com/in/gmansoor

📚 Book: "Beyond the Download: How to Build Mobile Apps That People Love, Use, and Share Every Day" (releasing end of year)

🎙️ Podcast: Lessons from the Leap

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What if a simple LinkedIn message could get you on the phone with decision-makers immediately?

In this episode, Jason Fishman shares how DNA has worked on over 500 investment crowdfunding campaigns that have collectively produced nine figures of capital. His agency specializes in investor marketing and user acquisition, helping brands raise capital through Reg CF, Reg A+, and Reg D filings. Jason's mission stems from a sobering statistic: nine out of ten businesses fail in their first year, and nine out of ten that survive fail the next year. Many of them fail because they're undercapitalized. By using his digital marketing skillset to bring the right investors to marketing funnels and measure actual conversion and return on ad spend, Jason helps companies that are having trouble meeting new investors access the capital they need to survive and thrive.

He reveals how he met his business partner Tim Martinez at a 2009 conference after almost skipping a workshop. Jason waited in line 10-15 minutes just to talk to Tim, and that conversation eventually led to co-founding DNA together. Jason also shares his LinkedIn outreach strategy: send 25 invitations per day with customized messaging, look for a 20% acceptance rate, and include a scheduling link by message three. This simple tactic helped DNA connect with FINRA regulated portals and build the strategic partnerships that became instrumental to their success.

[00:05:20] DNA: Investor Marketing and User Acquisition

• Focused on investor acquisition, targeting investors with advertising and outreach

• Worked on over 500 deals that collectively produced nine figures of capital

• Campaigns in 2025 alone have surpassed $100 million raised altogether

• Helps brands that are having trouble meeting new investors

[00:06:20] Why Jason Does This Work

• Nine out of ten businesses fail in first year, nine out of ten that survive fail the next year

• Many fail because they're undercapitalized

• Can use digital marketing skillset to bring right investors to marketing funnel

• Measure conversion, return on ad spend, total transactional value

[00:07:20] Background in Ad Tech

• Part of social gaming startup in Los Angeles, played role in capital raise

• Raised over $3 million in seed capital, created countless versions of deck

• Company merged with advertising network, started working with Fortune 500s

• Quickly found fundraising was common part of conversation

[00:08:20] First Campaign: $2.83 Million

• First campaign through Reg D 506(c) which allows solicitation of accredited investors

• Able to target high net worth, high household income audiences with advertising

• Raised $2.83 million on first campaign for Rayon Solar back in 2015

• Reg CF (Regulation Crowdfunding) went into effect May 2016

[00:09:00] The Filings Available Today

• Can raise up to $5 million on Reg CF campaign

• Up to $75 million on Regulation A+ campaign (hoping for $150 million soon)

• Important to have specialization and niche as marketing agency

• Fell into this area, succeeded, kept getting introductions

[00:11:00] What Inspires Jason Most

• Stat that nine out of ten businesses fail is not acceptable

• Part of LA accelerator community, works with universities and founders

• Want to make sure right eyeballs are on their products, companies, brands

• Funding could be make or break for them

[00:12:00] Watching Companies Grow

• Watch clients' teams grow, their offices, their equipment, market share

• Seen groups go from $20 million valuations to $3.5 billion valuations

• Part of Crowdfund Professional Association working on tax credit for investors

• Would put Regulation Crowdfunding on tax form for every American

[00:15:40] Meeting Tim Martinez in 2009

• Met at SR Action Sports Retail conference in San Diego

• Almost didn't attend workshop, last minute walked into "50 Ways to Promote Your Skate Shop"

• Tim was professional skateboarder, worked in snow/skate/surf sports world

• 50-100 business owners taking notes on everything Tim said

[00:16:20] Waiting in Line 15 Minutes

• Had to wait in line 10-15 minutes to talk to Tim after presentation

• First thing Tim asked: "How old are you?" (Tim few years older)

• Hit it off, had great discussion

• Tim said "I'm in Hollywood, you're in Hollywood, why don't we grab coffee sometime?"

[00:17:00] The Path to Partnership

• Started pulling Tim into projects at agency, later worked for Tim's agency

• When Jason was at ad network, Tim asked if interested in starting new firm

• Tim was consulting companies with no idea about digital marketing

• Created DNA together, Tim has brought in countless introductions since

[00:19:00] Don't Be Bashful

• Don't let self-doubt and little thoughts stop you ("maybe I'm too young or he's busy")

• Everyone wants to talk to speakers, why stick around? But Jason did

• Speakers are there for a reason, looking to have outcome for their time

• They're thought leaders, experts, probably things you can do together

[00:20:40] How Tim Led to Crowdfunding

• Wouldn't have been possible without relationship with Tim

• Tim's relationship with Fundable introduced them to Reg D campaigns

• After success, Tim had friend in film industry with crowdfunding company

• That partner brought them to first Reg CF campaign in May 2016

[00:25:20] Building Strategic Partnerships

• Building strategic partnerships has been instrumental to success

• Would tell founder to incorporate into business plan, marketing plan, model

• Went to great lengths because saw how effective it was

• LinkedIn outreach in 2017-2018 got DNA on phone with portals right and left

[00:26:00] The LinkedIn Strategy

• Can send 25 invitations per day from your profile

• Search by company, job title, company size, industry, zip code

• Send message with invitation, look for 20% or higher acceptance rate

• By message three, add scheduling link to streamline booking process

[00:27:00] Customized Outreach

• Have very clear call to action, very visible opportunity on how to connect

• Every founder, if not every professional, should be doing this

• Start manually, really customize messaging

• Build relationships with people who can introduce you to target audience

[00:30:00] Do More

• Don't think "I have a few relationships, I'll hit my goal"

• It's all about driving enough traffic at high enough conversion rate

• 50,000 visits per million raised at 2% conversion rate and $1,000-$2,000 average investment

• Engage experts, talk to people, do not be bashful

KEY QUOTES

"It's all about relationships. Your net worth is your network. Some people say it the other way around. Your network is your net worth." - Jason Fishman

"Whether they're on television or a billionaire or leading a workshop or whatever it may look like, don't be afraid to go up to 'em and talk to 'em. There's no telling what it could look like 16 years into that relationship." - Jason Fishman

"Building strategic partnerships has been instrumental to the success of our business, and it's something I would tell a founder to incorporate into their business plan, marketing plan, and their model." - Jason Fishman

CONNECT WITH JASON FISHMAN

🌐 Website: https://www.digitalnicheagency.com

📺 YouTube: Test Optimize Scale Podcast (200+ episodes)

💼 LinkedIn: Connect with Jason Fishman

📱 Monthly webinars with educational content and new deck every month

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What if the contract you didn't get was actually the answer to your prayer?

In this episode, Eric Collett shares how he helps entrepreneurs and executives optimize their brain health to function at an elite level. His work goes upstream, identifying the trajectory decades before diseases like Alzheimer's show symptoms, because most people don't realize that Alzheimer's and other neurodegenerative diseases generally start decades before the first symptoms appear. Eric's team has developed the Enhance Protocol, helping clients improve brain function by 20-30% so they can learn faster, understand new technologies more rapidly, find words faster, have more stable mental health, and prevent cognitive decline to stay in the game longer.

He reveals losing what would've been his biggest contract in Arizona. After two weeks of silence following a handshake agreement, he prayed: "If it's not the right thing, please don't let it happen." The CEO called to say they'd met nurse practitioner Randy Vawdrey who could actually reverse cognitive decline. Eric told them "You should work with Randy, that's a huge opportunity." Months later, Randy called to collaborate. They met at 6pm and talked until after midnight going through a Bible-sized stack of research. Within six months, Eric asked Randy to become his business partner, a relationship that put him through an intentional crash course in med school for years.

[00:05:20] Optimal Brain Health is Required

• Believes optimal brain health required for optimal results in business and life

• Brain is like hardware, everything we're learning and striving to do is like software

• Loading new software on crummy old dysfunctional hardware never gets great results

• Good brain health needed for better relationships, better business

[00:06:00] Improving Brain Function by 20-30%

• Team developed organized system to identify root cause issues affecting brain performance

• Make specific recommendations, track objectively

• Help people improve brain function by 20-30%

• Can learn faster, understand new technologies more rapidly, find words faster, have more stable mental health

[00:07:20] Who They Serve

• All ages: younger people with traumatic brain injuries, people in 30s with brain fog

• People 50-80 noticing things aren't what they used to be

• Especially focus on entrepreneurs and executives who want to function at elite level

• Most people miss opportunity to quantify it objectively instead of just guessing

[00:10:00] Gary Plummer: From Doorknob to Stage

• Gary Plummer played linebacker for San Francisco 49ers, won Super Bowl ring

• Shortly after retiring, couldn't remember how to install doorknob (had done many times)

• Could go from zero to fighting mad at drop of hat, had to isolate from people

• Wouldn't drive on freeways, wouldn't travel without handler to meet at airport

[00:11:20] The Transformation

• Eric's team helped take Gary's cognitive scores from 58th percentile to 86th percentile

• Several years later, now above average overall on tests

• Got to watch Gary step on stage at Forever Young Foundation event in Arizona

• Had quit speaking because he would lose train of thought, now presenting confidently

[00:13:40] Alzheimer's Starts Decades Before Symptoms

• Nationally recognized expert, spoken in 39 of 50 states to healthcare professionals

• Alzheimer's and diseases like Parkinson's generally start decades before first symptoms

• We've grown up in "sick care system" that waits till you have serious problem

• 40-95% of Alzheimer's cases believed to be preventable

[00:18:00] Think of Your Brain as a Boat

• When things are good, riding high in water, moving at top speed

• When not good, starting to take on water

• Common for people to get forgetful as they get older, but that's not normal, that's evidence of disease

• Brain health is never about one thing, it's multifactorial (80-100 things)

[00:19:20] One Client: 68th to 99th Percentile

• Client is 42 years old, wrote LinkedIn article about experience

• Went from 68th percentile in cognitive functioning to 99th percentile

• Getting better results in life and business today

• Has lot more assurance he's changed trajectory for tomorrow

[00:20:40] The Contract I Didn't Get

• Early 2017, started A Mind For All Seasons as solopreneur

• Opportunity to work with Arizona company designing memory care program for entire portfolio

• Met with owners, left with handshake agreement, supposed to get contract in couple days

• Couple days turned into more than two weeks

[00:22:00] The Prayer

• Prayed: "I want this to happen, this would make my year"

• "If it's not the right thing, please don't let it happen"

• "I promise I will be grateful, I may not understand it, but I can be grateful in all things"

• Within day or two, CEO called

[00:22:20] Meeting Randy Vawdrey

• CEO said they met nurse practitioner with advanced training in neurodegenerative diseases

• Randy had done fellowship with Dr. Bredesen at UCLA, Buck Institute for Research on Aging

• Dr. Bredesen's 2014 paper "Reversal of Cognitive Decline" showed 9 out of 10 patients with remarkable improvement

• Company said "We can't afford both Randy and you, we're going to work with Randy"

[00:23:40] "You Should Work With Randy"

• Eric told them "You should, that's a huge opportunity, no one's doing that"

• They suggested "You should call Randy, he lives in Idaho like you do"

• Eric thought "I'm not gonna call Randy, I don't have time, I just lost biggest contract"

• Hustled for couple months

[00:24:20] Randy Called

• Randy called out of the blue, said company wanted him to train staff

• "I'm a clinician, I don't do that, I want to explore collaborating"

• Eric was driving through Randy's part of state next week, said "Why don't we get together?"

• Went to Randy's house at 6pm, was there till after midnight

[00:25:00] The Bible-Sized Stack of Research

• Randy brought out huge Bible-sized stack of research, slammed it on coffee table

• Started going through footnotes of the footnotes, what he'd learned with real patients

• Eric left 100% recognizing they could make far bigger difference

• Had agreement to split the contract, neither would make much money

[00:25:40] "Will You Be My Business Partner?"

• Within six months Eric said "Randy, what are we doing dating? We need to work together"

• "Will you be my business partner? Let's go all in on this"

• All these years later still working together, still innovating

• Randy put Eric through intentional crash course in med school

[00:26:00] The Education

• Every Friday and Monday morning at 7am for a few years, met for hour or two

• Randy taught Eric how to read labs, physiology and science behind everything

• Continued teaching ever since

• "Short of my own family, he has done more to affect my life than any human on the planet"

[00:27:40] The Vision: Impact a Million Lives

• Current goal: impact another million lives in next two to three years

• Eight billion people on planet, everybody has brain, everybody needs optimal brain health

• Majority of Americans not metabolically healthy

• Alzheimer's nicknamed "diabetes of the brain"

[00:32:40] Social Engagement Reduces Cognitive Decline

• From research standpoint, being more socially engaged reduces risk of cognitive decline

• Not only better in business and more joy in life, it's better for your brain

• Prioritizing relationships and being connected matters deeply for cognitive and mental health

KEY QUOTES

"Diseases like Alzheimer's disease, which I'm a nationally recognized expert in. I've literally talked in 39 of the 50 states to healthcare professionals. Most people don't realize that Alzheimer's disease and other neurodegenerative diseases like Parkinson's generally start decades before the first symptoms ever show up." - Eric Collett

"I prayed and I literally said, I want this to happen. This would just make my year. If it's not the right thing, please don't let it happen, and I promise that I will be grateful. I may not understand it, but I can be grateful in all things." - Eric Collett

"Being more socially engaged actually reduces the risk of cognitive decline. So not only are things better in business, and not only do you have more joy in life, it's actually better for your brain." - Eric Collett

CONNECT WITH ERIC COLLETT

🌐 Website: https://www.amindforallseasons.com

🎁 Special Offer: https://www.amindforallseasons.com/join (Use code MDR for 30 days free)

📘 Facebook: https://www.facebook.com/EricDCollett

💼 LinkedIn: https://www.linkedin.com/in/ericdcollett

🧠 Includes: CNS Vital Signs cognitive test ($50), weekly office hours, masterclasses, thousands of hours of searchable content

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What if feeling like you only had a stick on the battlefield was the moment God showed you the sword?

In this episode, Francis Piché shares his declaration: to create the best men's group in the world for conscious men who want to establish something beyond their own life. The Knight Club isn't just about mission, it's about working on that mission together with brothers who share the heroic code (humility, excellence, respect, optimism, integrity, and courage). His vision? Chapters around the world where men can travel to Paris, London, Barcelona, or Sydney and know they'll connect with people like them who they can do life and business with. Francis was inspired by a recent trip to Scotland where he felt deeply connected to the knighthood and brotherhood, realizing this is his next chapter.

He reveals the dark night in Orange County when he felt so powerless that ending it all seemed like the only option. Financial debt, feeling worthless in a place full of luxury cars, unable to even talk to a woman because his self-esteem was on the floor. After rejecting his friend's money in anger, he told his brother Jason he felt like all he had on the battlefield was a stick, not even a sword. That conversation saved his life. Later, Francis asked for the photo of the bright star he'd seen that night. The star's name? Sisaph, which means "the sword of the giant." God had the story for him all along. Francis also shares how his sales mentor Bob Smith told him after selling his entire year's quota in six months: "What do you mean 150%? Your goal is 200%. That's how successful people think."

[00:07:06] The Knight Club Declaration

• Declaration: Create the best men's group in the world for conscious men, men of faith

• Men who want to establish something beyond their own life, creating a legacy

• Rising together in ups and downs, working on mission together

• Differentiator: Not only thinking about mission, working on it with Thinking Into Results program

[00:08:40] The Vision: Chapters Around the World

• Vision inspired by recent Scotland trip, felt connected to knighthood and brotherhood

• Imagine chapters everywhere: Paris, London, Barcelona, Sydney, South America

• Connect with people like you who share the heroic code

• Can do life and business with them, have great time traveling

[00:09:20] The Heroic Code

• Humility, excellence, respect, optimism, integrity, and courage

• All guys in group embody these attributes, you can rely on this

• Creating retreats for men, sometimes incorporating women together

• Traveling, connecting great people, business owners, dreamers who want to make difference

[00:11:40] Am I Alive While I'm Alive?

• Best friend died last year out of nowhere at 47

• Asked himself: "Am I alive while I'm alive? Am I having a bold life?"

• Bold means: Brave, Original, Loving, and having Dedication to a cause/mission

• Purpose of life: be fully alive, being free, helping others, making a difference

[00:17:00] The Dark Night in Orange County

• Two-three years ago, perfect storm: waiting for clients not responsive, deeply in debt

• Felt not good for own clients, business not showing up, felt powerless and meaningless

• Saw beautiful woman at hookah bar but too scared to talk, she left in McLaren

• Friend Simon teased "Be a man, why don't you talk to her?" hitting self-esteem to floor

[00:19:20] The Stick on the Battlefield

• Rejected friend's money with gesture he felt, was rejecting own friend and self

• "What's the point? Why am I here? I'm not even a man"

• Only reason didn't consider ending it: didn't want burden of bringing body back to parents

• Friend Jason had long conversation, wouldn't let him give up

[00:21:00] The Sword of the Giant

• Told Jason: "If I was on battlefield right now, all I have is a stick, not even a sword"

• After conversation felt reignited, asked for photo of bright star from that night

• Looked up name of star: Sisaph, which means "the sword of the giant"

• "God had that story for you. You're the giant, you're the star. Remember this."

[00:22:20] The Power of Brotherhood

• Moment of reawakening the giant within

• Not just support in bad times, also celebrating good times

• All have ceilings, all have pressure (next exit, firing employees, etc.)

• Requires new identity to go to next level

[00:24:40] The Godfather's Wisdom

• At 16, godfather gave birthday card: "Don't choose job for paycheck"

• "Do what makes your heart come alive, otherwise you'll be poor all your life"

• Chose multinational job for $55K over $30K small organization that offered travel

• Was miserable for four years, flames diminished every day

[00:26:20] Found the Card 20 Years Later

• At 36, found the card and realized: "He was right"

• Associated being successful with getting all that, which is a lie

• If you have enough of your why and excitement, you'll go through challenges

• Purpose of living: to be fully enlivened

[00:27:20] Bob Smith: The Sales Mentor

• Week before starting new job at Xerox, fiancée said "I want to cancel the wedding"

• Three months before wedding, she left next day, "house of cards collapsed"

• Sales coach Bob Smith at bootcamp helped him recreate himself

• Bob's lesson: "Seven things to be a successful salesperson... #7 most important: Have fun"

[00:29:00] "You Can Do Anything You Want"

• After bootcamp, thanked Bob for the week

• Bob put hand on shoulder, piercing eyes: "I've watched you this week"

• "You can do anything you want in your life. It's just up to you"

• Gave permission to go for it

[00:29:40] Sold Entire Year in Six Months

• Won rookie of the year, at six months sold whole year's quota

• Told Bob "My goal now is 150% for President's Club"

• Bob: "What do you mean 150%? Your goal is 200%. That's how successful people think"

• Ended at 167% of plan, almost best in entire company, second place

[00:37:20] Are You Alive While You're Alive?

• Friend passed away from running, something burst in heart, died at 47

• Life is precious, not just at 65-80, but now

• Mission: make sure fully playing game, not playing small

• Other friend with cancer chose date, said: "Never let anyone or anything sway you from who you really are"

KEY QUOTES

"The name of the star was Sisaph, which means the sword of the giant. All along, while you're at your lowest point, God had that story for you. You're the giant, you're the star." - Francis Piché

"You can do anything you want in your life. It's just up to you." - Bob Smith (to Francis)

CONNECT WITH FRANCIS PICHÉ

🌐 Website: https://www.francispiche.com

🏰 Knight Club: https://www.resilienceelement.com/knight-club

📘 Facebook: https://www.facebook.com/francis.piche.18

💼 LinkedIn: https://www.linkedin.com/in/francispiche

📸 Instagram: @pgfrancis

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