In this episode of CX Confessions: The Customer Experience Show, hosts Staci Satterwhite, Chief Customer Officer at Khoros, and Spike Jones, General Manager, Strategic Services at Khoros, sit down with Michael Katz, Co-Founder and CEO of mParticle. Michael shares his tricks of the trade when it comes to tackling data chaos and operational complexity, as well as some helpful hints for aspiring founders in the tech space.

Join us as we discuss:

• How organizations can prioritize sustainable growth
• Taking a mindful approach to data design
• How to streamline data across all consumer touchpoints
• The consumer touchpoints brands should be paying attention to
• Keeping up with the digital ecosystem’s rapid evolution

Itching for more CX goodness? You can find this interview and many more, by subscribing to CX Confessions on Apple Podcasts, on Spotify, or here.

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This episode of CX Confessions was produced by Quill.