Michael and Steven talk about the broadening understanding in business that IT drives value and at a high level how IT needs to respond or risk being supplanted.
Michael and Steven have tried to record this episode twice before, but recording errors prevented them from having anything publishable. The third try was the charm and here they are talking about the flow of work.
Michael and Steven start talking about enterprise IT pro’s vs mid/small market IT pro’s, but veer off to talking about transforming the view of IT to being part of the value stream.
Michael and Steven are back home and start talking about IT fundamentals. Are they changing? How do we apply them as our infrastructure changes? They start out talking about patch management and quickly diverge…