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In this episode, we have Mitchell Bode joining us to discuss the value of a buying group, CBUSA, the great things that Boone Homes is doing in Richmond, Virginia, his love for CrossFit, and other topics.

I joked earlier in the season about not promoting specific builders on the show. However, my opinion changed after attending the Boone Holiday party with Carolyn.

The energy in the room was contagious, and hearing about the success of 2022 was possibly the most motivating thing I've been a part of as a spouse. Here is what stood out to me:
1. They are crushing customer satisfaction, and customer surveys prove it.
2. The company's employees have been with Boone for as many as 26 years, and people stay because they are treated well and love serving their customers.
3. Boone puts the customer above profit.
4. The value of realtors to their business.

-The value of a buying group to control costs
-Escalation clauses
-Focus on reputation and putting the buyer first
-Experts on staff
-Settlements are smooth and two weeks early
-Waiting for homes to be finished to close and not rushing
-Surveys are reflective of the entire company and not one department
-Customer Happiness
-People make a difference and make companies great!
-Hiring the right people that fit the Boone culture is important

Mitchell Bode can be found on LinkedIn at: https://www.linkedin.com/in/mitchell-bode-30376812
Boone Homes can be found at: Custom Home Builders in Richmond VA | Boone Homes

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Carolyn can be found on LinkedIn at:
https://www.linkedin.com/in/carolyn-mcmahon-937b89158
Joshua can be found on LinkedIn at:
www.linkedin.com/in/joshuamcmahon15
Email for feedback, questions, complaints, etc:
[email protected]

Daily Journal: https://amzn.to/41p9aKE