<p><img data-tf-not-load="1" width="1600" height="900" src="https://orionx.net/wp-content/uploads/2022/02/Mktg_podcast_blog-image_photos-b-1600i.png" class="attachment-full size-full wp-post-image" alt="" decoding="async" srcset="https://orionx.net/wp-content/uploads/2022/02/Mktg_podcast_blog-image_photos-b-1600i.png 1600w, https://orionx.net/wp-content/uploads/2022/02/Mktg_podcast_blog-image_photos-b-1600i-300x169.png 300w, https://orionx.net/wp-content/uploads/2022/02/Mktg_podcast_blog-image_photos-b-1600i-1024x576.png 1024w, https://orionx.net/wp-content/uploads/2022/02/Mktg_podcast_blog-image_photos-b-1600i-150x84.png 150w, https://orionx.net/wp-content/uploads/2022/02/Mktg_podcast_blog-image_photos-b-1600i-768x432.png 768w, https://orionx.net/wp-content/uploads/2022/02/Mktg_podcast_blog-image_photos-b-1600i-1536x864.png 1536w, https://orionx.net/wp-content/uploads/2022/02/Mktg_podcast_blog-image_photos-b-1600i-1024x576-888x500.png 888w, https://orionx.net/wp-content/uploads/2022/02/Mktg_podcast_blog-image_photos-b-1600i-1024x576-444x250.png 444w" sizes="(max-width: 1600px) 100vw, 1600px" /></p><p>– Is anything wrong with Net Promoter Score (NPS)?<br />
– Surprising customer reaction to IKEA’s store layout<br />
– Complexity, and why Doug is writing a book about it</p>
<div class="tf_lazy tf_audio_lazy tf_w tf_rel tf_box" data-playtitle="Play/Pause" data-next="Next" data-prev="Previous" data-timeslider="Time Slider"><audio data-lazy="1" data-lazy="1" class="wp-audio-shortcode" id="audio-71064-18" preload="none" style="width: 100%;" controls="controls"><source type="audio/mpeg" src="https://orionx.net/wp-content/uploads/2023/09/Mktg_Podcast_033_NPS_IKEA_Complexity_20230923.mp3?_=18" /></audio></div>
<p> </p>
<div class="saboxplugin-wrap" itemtype="http://schema.org/Person" itemscope itemprop="author"><div class="saboxplugin-tab"><div class="saboxplugin-gravatar"><img loading="lazy" decoding="async" src="http://orionx.net/wp-content/uploads/2020/01/Demand-Gen-sq-360x360.png" width="100" height="100" alt="" itemprop="image"></div><div class="saboxplugin-authorname"><a href="https://orionx.net/author/orionadmin/" class="vcard author" rel="author"><span class="fn">OrionX Editorial Team</span></a></div><div class="saboxplugin-desc"><div itemprop="description"><p>The OrionX editorial team manages the content on this website.</p>
</div></div><div class="clearfix"></div></div></div><p>The post <a href="https://orionx.net/2023/09/mktg_podcast-33-nps-ikea-complexity/">Mktg_Podcast-33: NPS, IKEA, Complexity</a> appeared first on <a href="https://orionx.net">OrionX.net</a>.</p>

– Is anything wrong with Net Promoter Score (NPS)? – Surprising customer reaction to IKEA’s store layout – Complexity, and why Doug is writing a book about it OrionX Editorial TeamThe OrionX editorial team manages the content on this website. The post Mktg_Podcast-33: NPS, IKEA, Complexity appeared first on OrionX.net.

<p></p><p>– Is anything wrong with Net Promoter Score (NPS)?<br>
– Surprising customer reaction to IKEA’s store layout<br>
– Complexity, and why Doug is writing a book about it</p>

<p>&nbsp;</p>
<a href="https://orionx.net/author/orionadmin/" rel="noopener noreferrer">OrionX Editorial Team</a><p>The OrionX editorial team manages the content on this website.</p>
<p>The post <a href="https://orionx.net/2023/09/mktg_podcast-33-nps-ikea-complexity/" rel="noopener noreferrer">Mktg_Podcast-33: NPS, IKEA, Complexity</a> appeared first on <a href="https://orionx.net" rel="noopener noreferrer">OrionX.net</a>.</p>

Mktg_Podcast-33: NPS, IKEA, Complexity

News and happenings in the world of marketing, from the board room to customer programs, with Shahin Khan, Doug Garnett, and occasional guests

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