Advancements in technology have improved lives in a lot of ways and nowhere is that more evident than in health care. From leading-edge surgical technology to devices to electronic medical records, technology has improved efficiency and outcomes. However, one thing that technology can never replace is direct communication between the patient and caregiver. Let’s talk about talking – and how asking the next question – and getting the right answer – provides an avenue to safer, higher-quality care.Anita Ruff, MPH, and Melanie Cole, MS talk about the best ways to open communication lines with your health provider.