Content: How to observe workers, respond to suggestions, and use "training cards". Time records, and planning for journeyman training.

Content: How to set standards for the crew, hold meetings, and talk to people like they have a brain. The 5 C's: Clarity, Conciseness, Completeness, Correctness, and Consideration

Focus: How not to be a dick, and make sure people understand what you want.

Content: Alarm types, two-way comms, manual controls, and those damned voice systems. Power and signal times at the supervising station.

Content: Pump tests, comparing test plots, and proper tag use. Who can use tags and what the colors mean.

Focus: Why regular inspections are important, not just a waste of your damn time.

Content: Design, components, and why you need to know about FDC threads and couplings.

Focus: How to install and maintain these systems, and static vs residual hydrants.

Content: The basics, components, designs, and why they're all different.

Focus: Why one system is better than the other depending on the type of building.

Content: Minimum agent concentrations for emergency response. How long this shit needs to hold. Discharge times and why they’re important.

Focus: How to test and adjust flow rates, and why time is crucial in a fire.

Content: Why the hell we need to limit exposure to this shit. NOAEL levels and why they matter. TLV vs. ERPG limits.

Focus: Balancing fire protection with not killing people with the agent.