MobileGroove

Over 2 billion voters in 50 countries are heading to the polls this year—and they need reliable information to make informed decisions. To combat the detrimental deepfakes and salatious misinformation, one brand developed a "digital trust network for social good." Jeff Roberto, CMO of Nodle, discusses Nodle's new app, Click, and how it cuts through misinformation and ensures accuracy with three easy steps.

When dealing with younger customers, some banks employ predatory practices and capitalize on their lack of financial knowledge. Copper Banking does the opposite. Copper Banking's CEO and Co-Founder, Eddie Behringer, takes the mic this week to explain how his app flips the industry standard on its head by building financial literacy for young people from the first step. He details how Copper Banking takes notes from gaming apps, combining traditional banking tools with gamification to keep users engaged and empowered about their finances. It's an impressive model and one that pays off. At only three years into market, Copper Banking has reached 3 million users and maintains a 60% organic acquisition rate. Tune in to learn more about how Copper Banking leverages its millions of data points to approach acquisition, personalization, and engagement differently.

00:40 - Building financial success for the next generation

02:40 - Getting users engaged

07:50 - Gamification in fintech

18:15 - Approaching acquisition and personalization

20:35 - Leveraging their millions of data points

22:00 - What empowers Eddie?

As marketers grapple with the challenges of measurement in a privacy-first landscape, CTV stands out as a crowd-pleaser. Its ability to get granular with available data and point to specific actions that clinched the conversion makes including it in your marketing mix a no-brainer. Jonathan Yantz, Managing Partner at M&C Saatchi Performance, dives deep into the details of this channel, from signal matching and incrementality testing to brand examples and frustrations with attribution.

01:28 - Why is CTV so timely?

05:33 - QR codes and tracking the user journey

08:09 - Main frustrations around CTV

09:53 - What the data tells you

12:25 - Standing for something as a brand

When AI is at the top of most marketers' minds, it can be difficult to discern which brands are truly tapped in and which are chasing trends. Bob Hollanders, Head of Sales Account & Management, EMEA & US, proves to Peggy Anne Salz that AI is more than a buzzword at Appier and delves into his insights on where marketers are succeeding in implementing AI into their stack as well as what non-gaming and gaming apps can learn from each other.

00:00 - Intro

00:50 AI more than a buzzword

04:45 - Marketers that succeed using AI

08:33 - Lessons from gaming and non-gaming apps

13:00 - A pre-indicator of non-gaming whales

Performance marketing used to be app marketers' golden goose—at least when attribution signals were plentiful, and UA managers were free to splash the cash netting new users. Today's performance marketing is a far cry from its pre-IDFA counterpart. Megan Price, Account Supervisor at M&C Saatchi Performance, explains the shift and how app marketers can nail the new performance marketing in 2024 and beyond.

Until now, we've known Aarki as the powerhouse mobile advertising platform that specializes in delivering personalized ads to mobile app users. Now, we'll start seeing them in a new light. Avi Das, Chief Revenue Officer and Chaitanya Upadhyay, Chief Product Officer, walk Peggy Anne Salz through the Aarki rebrand—from its refreshed values and identity to its revamped products and prices.

**Chapter Timestamps**

01:52 - What's new with Aarki 2.0

06:07 - Aarki's range

10:06 - A unified creative strategy

14:09 - The difference between ML and AI1

8:53 - How to apply Aarki's insights

Non-gaming apps are climbing the ranks in the app stores but still have notes to take from their gaming counterparts on acquisition and performance. Alex Li, Senior Director of Global Non-Gaming App Discovery at AppLovin, joins Peggy Anne Salz to share pages from his playbook on what non-gaming apps need to know to power profitable growth in 2024.

AI opens access to new data on every channel, and everybody—from advertisers to manufacturers—is stepping up their game to get in front of and extract value from premium players. Faheem Saiyad, Director of AppSamurai—the "one-stop-shop" mobile UA platform—shares the marketing mix and alternative monetization options that attract high-value players and how to effectively analyze your data to power a successful growth strategy.

** Chapters **

00:00 - Intro

What do you do when your organization is set on vanity metrics like clicks, and you are focused on the KPIs that really matter, like engagement and retention? How do you push for goals without sounding pushy? And when do you let users go because data shows winning them back will likely burn more cash than it generates in the longer term? These are the questions that CRM experts like Vernesa Ćutuk, Growth & CRM Consultant and ex-CRM Marketing Manager at Sleep Cycle, have to grapple with daily to show—and deliver—real value from CRM campaigns. Vernesa joins our host, Peggy Anne Salz, and special co-host, Jim Laurain, on this episode of The Groove. She explains engagement depth and teaches CRM professionals how to ditch the traditional D1/ D7/D30 measurement methods in favor of metrics tailored to their product and user triggers. Moreover, she divulges how to pinpoint and motivate elusive inactive users. Finally, she shares how she used CRM to raise app previews by 70% and the steps any CRM manager can take to prove their value in an organization.

Chapter Timestamps

00:00: Intro  

02:27: Ditch D1, D7, D30 metrics

06:40: CRM before ads

08:34: Fighting for CRM's value

14:40: Proving CRM's worth without lifting a finger

17:12: Following Blue's Clues psychology

20:15: Motivating inactive users

23:09: Jim's "dirty tricks" to increase engagement

27:43: Not all engagement is equal

34:19: Rapid-fire CRM Q&A

Your company is sitting on a stockpile of valuable customer insights—but accessing and extracting the right data to power effective marketing and engagement strategies can be a stretch. Sure, the answer is in the data—provided you know the right questions to ask and the events to prioritize. Stacy Earl, Head of CRM and User Retention at online rewards platform KashKick, returns to The Groove to spill the secrets about the data “gold mine” sitting in your CRM and how marketers can utilize it to decipher what users are doing from day one. She explains that CRM looks at more than demographics; it dissects customer behavior, too. And it belongs not in your marketing mix but with your data teams. We’re busting myths and breaking down data barriers in this episode. Join co-hosts Peggy Anne Salz and Jim Laurain, Head of Growth at Aampe, as we learn why CRM is more than a marketing tool and how to unlock this superpower to solve customer service issues, improve product, and rocket revenue.

CHAPTER TIMESTAMPS

00:00 - CRM belongs with your data teams

07:05 - CRM is more than demographics

09:05 - Become a customer to be a better marketer

11:39 - Digging into data activation 

15:28 - Stop annoying your customers

17:16 - A/B testing done right

20:49 - How to get messaging right every time

25:35 - ChatGPT inspiration

29:49 - Is "unoptimized" messaging actually optimized?

36:12 - CRM data across all departments

38:38 - Rapid fire Q&A