Modern Storage® Unpacked

In this episode of Modern Storage® Unpacked, we’re previewing one of the biggest events in our industry — the ISS World Expo in Las Vegas.

Taking place April 8th–9th, ISS (Inside Self Storage) brings together operators, vendors, and industry professionals from across the country to network, learn, and share ideas shaping the future of self storage.

We’re breaking down what we’re most excited about, including:
• Meeting industry leaders and peers
• Recording on-site podcast interviews
• Capturing real-time insights from the expo floor
• Sharing conversations that matter to operators and vendors

We’ll be covering the event heavily on social media, with full interviews and content dropping after the show — so stay tuned!

And if you’re going to ISS, we want to know — are you attending this year?

#ISSWorldExpo #SelfStorageIndustry #ModernStorageUnpacked #InsideSelfStorage #StorageOperators #FacilityManagement #Networking

In this episode of Modern Storage® Unpacked, Hannah dives into one of the most important skills in self storage sales — handling objections.

We talk about common concerns tenants raise, how to respond effectively over the phone or in person, and how to turn objections into opportunities to build trust and close the sale.

If you’re an owner, operator, or part of a storage sales team, this episode is full of actionable tips to help you increase move-ins and improve the customer experience.

Listen now to sharpen your sales approach and overcome objections with confidence.

#SelfStorageIndustry #StorageSales #ModernStorageUnpacked #CustomerExperience #FacilityManagement #OvercomingObjections

Spring is one of the busiest seasons in self storage, which means preparation now can make a big difference in how smoothly your facility handles increased demand.

In this episode of Modern Storage® Unpacked, Hannah and Kaylee discuss how owners, operators, and facility managers can reset their operations ahead of the spring and summer rush.

We talk through:
• Training your team before busy season
• Operational preparation for higher move-in traffic
• Website readiness and online rentals
• Marketing strategies to capture seasonal demand

Kaylee also shares insights on how your website and marketing efforts can directly influence traffic and occupancy during peak moving months.

If you’re looking for practical steps to prepare your facility for busy season, this episode is for you.

In this episode of Modern Storage® Unpacked, Hannah and Mike discuss the full transformation of our Hot Springs location — converting a former skating rink into a technology-forward self storage facility.

Designed for operators and vendors, this conversation explores:
• The feasibility of adaptive reuse in self storage
• Building layout and infrastructure considerations
• Operational upgrades required for a 2026 self-storage facility
• Customer-focused amenities like a Starbucks® coffee and tea machine, conference room access, and integrated tech systems

If you’re evaluating existing buildings for conversion or looking for insights into modernizing facilities, this episode offers practical takeaways from a real-world project.

Listen now for a behind-the-scenes look at turning an unconventional property into a high-performing storage asset.

This week on Modern Storage® Unpacked, Kaylee and Hannah talk about the important role self storage can play for military families navigating PCS moves, deployments, and changing assignments.

We discuss why flexible, month-to-month storage options are especially helpful during uncertain timelines and how facilities can better serve active duty and retired military members.

Modern Storage® proudly offers discounts to active and retired military as a small way to show our appreciation.

Listen now for a practical conversation about supporting those who serve — both in our communities and within the storage industry.

In this episode of Modern Storage® Unpacked, Hannah and Kaylee react to Harrison Nevel’s video I Risked $2871 on an Abandoned Storage Unit... and share what storage auctions look like from the other side — the facility side.

We walk through how a unit ends up at auction, how online bidding works, and what buyers should know before jumping in. If you’ve ever been curious about the process or are considering bidding on a unit yourself, this episode is your insider guide.

Think of it as your practical breakdown of storage auctions — minus the TV drama.

Subscribe and follow for more real conversations about the self storage industry.

February is the month of love, and at Modern Storage, we see love show up in some pretty unexpected places—like inside storage units.

In this Valentine’s Day episode of Modern Storage Unpacked, Hannah and Kaylee share Storage Love Stories: The Unexpected Things People Keep. From engagement rings hidden away for the perfect proposal to baby keepsakes, handwritten love letters, and boxes full of memories, this episode is all about the emotional side of storage.

We talk about why people hold onto sentimental items, how storage becomes a vault for future moments, and why what’s inside a unit often matters far more than what it’s worth.

Because storage isn’t just about stuff—it’s about stories, transitions, and love people aren’t ready to let go of yet.

💌 Don’t leave us heartbroken—hit subscribe and spend a little more time with us.
Happy Valentine’s from Modern Storage Unpacked!

This week on Modern Storage® Unpacked, we sit down with a representative from Central States, a leading 100% employee‑owned manufacturer serving the self‑storage industry. 🎙️

Central States makes metal building components and now offers specialized roll‑up doors and hallway systems designed specifically for storage facilities. In this conversation, we dig into:
• Who Central States is and their impact on storage development
• How they’re working with facilities like ours at Riverdale
• The technology and products they bring to modern storage construction

If you’re in the storage industry, thinking about building or upgrading a facility, or just curious how it all comes together behind the scenes — this episode delivers insight straight from the source.

🎧 Listen now wherever you get your podcasts!

#ModernStorageUnpacked #SelfStorageIndustry #CentralStates #StorageInnovation #Podcast

Ready to clear the clutter without the stress?
In this episode of Modern Storage® Unpacked, Hannah and Kaylee launch the Storage Cleanout Challenge, sharing practical, stress-free storage solutions to help you stay organized in 2026.

They break down realistic cleanout strategies, why progress doesn’t happen overnight, and how having a plan (plus the right storage setup) can help you actually follow through on your goals. Perfect for anyone looking to reset their space and start the year feeling lighter.

🎧 Listen now and join the cleanout challenge.

#storage #podcast #selfstorage #organization

In this episode of Modern Storage® Unpacked, Hannah and Kaylee share their top self-storage operational insights for 2026, focusing on how the right technology and marketing strategies can elevate your business.

If you’re thinking about acquiring a facility, launching a new self-storage operation, or upgrading how you run and market your property, this conversation is for you. The episode blends real-world experience with practical tips to help operators make smarter decisions this year.

🎧 Listen now and learn how to build a more efficient, modern self-storage business in 2026.