In today's world of digital platforms, the insurance industry is racing to catch up with customer demand for real-time, personalised services across a range of channels and apps.
But as the InsurTech competitors step up the speed and ease of access to insurance and begin to build the Open Insurance ecosystem, more established players are struggling to prioritise and orchestrate the cultural, technological and infrastructural shifts necessary to adapt to the new realities of digital business.
During this podcast we were joined by Jeff Picozzi, global insurance lead at Red Hat look at some of the key modernisation strategies available to insurers and conduct a reality check on just how advanced the industry is in its shift to digital, as well as what the future of the Open Insurance ecosystem looks like.