What does it take to update decades-old communication systems for the modern age without disrupting business operations?

This episode of RRD’s Produced + Delivered podcast features a conversation with Brian Cox, Vice President of IT – CCM, Software Development and BCS Architecture for RRD – a true transformation leader who has guided organizations through the challenges of moving from disparate legacy systems to modern omnichannel communication platforms. Brian discusses how to manage technological change while focusing on people, sharing practical insights into a successful modernization journey, including:

• Addressing the risks and realities of technical debt

• Gaining executive support and easing organizational resistance

• Using incremental migrations to lower risk and achieve early wins

• Modernizing at your own pace with minimal business disruption