Monday’s with Mark – putting the motive in automotive

"Our motorists understand our way of working and in such a changeable environment, trust us to keep them safe." 

Hayley Pells from Avia Autos joins Mark in episode 3 of Monday's with Mark, 'putting the motive in automotive' podcast.

Hayley talks openly about the 'hammer blow' of the MOT Extension and how difficult it is for motorists to grasp the concept of roadworthiness in the modern vehicle age.

She also talks about how the garage's reputation has meant the business is winning new customers on reopening and how 'over communication' offers reassurance to customers, staff and suppliers.

All this plus discussions around parts disruption and the future outlook for the automotive aftermarket in part one of episode 3 – Monday's with Mark podcast!

"In times of crisis, business leaders need to step up." Richard Welland talks exclusively to Mark Field about how extensive preparations enabled the business to so far survive and thrive through the coronavirus pandemic. 

Richard shows humility and discusses how WAIglobal has gone from being the leading supplier of rotating electrics to the leading supplier of PPE equipment, 'giving back' and enabling garages and motor factors to reopen and trade safely.

With some fabulous insights and advice for listeners and business owners, WAIglobal UK is a fabulous example of how quickly big companies can adapt to new circumstances and make a 'profit with purpose' in today's 'new normal.'

David Clarke, managing director of Autosupplies Group, talks exclusively to Mark Field on how his company has coped with the Coronavirus pandemic. 

David talks insightfully about the various stages the parts distributor has gone through during the pandemic including how he received over 100 phone calls the night the first lockdown was announced and how at first he feared the worst for his business. 

David then talks about the journey back to a new normal and offers advice to the wider motor trade.