Can you spot the steak in all the sizzle? Is there any steak at all? 

Welcome More Better with Tracey and Faye! 🎙️ In this episode, we explore the crazy differences between PERFORMATIVE and AUTHENTIC communication. 

Performative communication is all about the sizzle, the glitz and the glam – flashy buzzwords, dramatic delivery, and a thirst for validation. But does it hold any real substance? We explore how social media amplifies this performative style, rewarding those who can create the most buzz with likes and shares, often at the expense of genuine connection.

On the flip side, authentic communication is rooted in sincerity, empathy, and transparency. It's about building trust, fostering deep connections, and keeping it real, even when it's not glamorous. In this episode, we discuss:

Join us as we strip away the buzzwords and flash, and discover the power of authentic communication. Whether you're looking to improve your business communication or just want to navigate social media with a more critical eye, this episode has something for you. Tune in, and let's keep it real together!

Don't forget to like, comment, and subscribe for more insightful discussions and real talk. 🎧✨ 

Watch the full episode where professional communicators Tracey Hirsch and Faye Furdyk help you understand the difference between performative and authentic communication and when to use them. 

Like what you see and want to dive deeper into this or other topics with us? We’d love to help. 

Many problems that arise in business and at work result from a lack of communication, miscommunication, misalignment of expectations or objectives. Tracey and Faye can work with you to assess the situation and develop a plan that will help you and your team identify gaps, address needs and get on the path to a smoother, more successful operation. 

Every communication plan needs key messages! 

WHY? Because key messages form the backbone of your communication plan.

HOW? Key Messages answer all the important questions your audience will have BEFORE they even ask them: 

What’s happening? 

Why is it happening? 

When is it happening? 

Who is impacted? 

How will it be done?

Imagine this: 

You have an important process change you need your team to adopt. But when you talk about the reason for the change, the impact of the change and the timeline for the change, you have a different answer each time. 

What happens: Your team is confused. Your team doesn’t trust what you tell them. Your team doesn’t take the actions you need for the process change to succeed. 

Now imagine this: You take the time to think of the most important questions your team will have and you write out your answer to each question. So now, rather than make it up on the spot each time a question is asked, you can answer the most basic, most important questions consistently and confidently. 

What happens: Your team isn’t confused. They will trust what you say. So they are much more likely to take the actions you need them to take for the process change to succeed. 

Watch the full episode where professional communicators Tracey Hirsch and Faye Furdyk help you identify, craft and use key  messages. 

Like what you see and want to dive deeper into this or other topics with us? We’d love to help. 

Many problems that arise in business and at work result from a lack of communication, miscommunication, misalignment of expectations or objectives. Tracey and Faye can work with you to assess the situation and develop a plan that will help you and your team identify gaps, address needs and get on the path to a smoother, more successful operation. 

LISTEN TO/WATCH all our episodes here or Spotify, Apple, or anywhere you get your favourite podcasts. Be sure to like and subscribe to get notified of upcoming episodes!

#internalcommunications #internalcomms #morebetterwtf #morebetterwtf #communicationworkshops #communicationtraining #keymessages #businesscommunication #businesswriting

#crafting, #repetition, #simplicity, #audience, #objectives, #perception, #training,

HAS YOUR WORK LIFE GONE FROM HAPPY LAND TO CRAPPY LAND?

In this episode you will learn the 6 THINGS YOU CAN DO to more confidently tackle challenging situations at work and find resolution with the people who matter.

Professional communicators Faye Furdyk and Tracey Hirsch have been on the giving and receiving end of those hard conversations and even scripted those conversations for others. They have opinions!

Like what you see and want to dive deeper into this or other topics with us? We’d love to help. 

Many problems that arise in business and at work result from a lack of communication, miscommunication, misalignment of expectations or objectives. Tracey and Faye can work with you to assess the situation and develop a plan that will help you and your team identify gaps, address needs and get on the path to a smoother, more successful operation. 

LISTEN TO/WATCH all our episodes here or Spotify, Apple, or anywhere you get your favourite podcasts. Be sure to like and subscribe to get notified of upcoming episodes!

#internalcommunications #internalcomms #morebetterwtf #communicationworkshops #communicationtraining #businesscommunication #hardconversations #workconflict #communicatinghardthings #empathy #channels #tactics #boundaries

Capturing the Corporate Voice in your own business writing is a lot simpler than you think! 

It doesn’t change much from one organization to another, rather, it’s a shared way that businesses talk about themselves. It’s middle of the road, it doesn’t offend, it’s factual, optimistic, and predictable. 

In this episode, communication pros Tracey Hirsch and Faye Furdyk discuss the role of the corporate voice in business writing and why it isn’t as difficult to capture as people may believe. 

Like what you see and want to dive deeper into this or other topics with us? We’d love to help. 

Many problems that arise in business and at work result from a lack of communication, miscommunication, misalignment of expectations or objectives. Tracey and Faye can work with you to assess the situation and develop a plan that will help you and your team identify gaps, address needs and get on the path to a smoother, more successful operation. 

LISTEN TO/WATCH all our episodes here or Spotify, Apple, or anywhere you get your favourite podcasts. Be sure to like and subscribe to get notified of upcoming episodes!

#internalcommunications #internalcomms #morebetterwtf #morebetterwtf #communicationworkshops #communicationtraining #corporatevoice #businesscommunication #businesswriting

You CAN get that yes on your proposal from your senior team!

Join professional communicators Tracey Hirsch and Faye Furdyk and learn the three things executives care about most and the environment in which they work. 

By understanding and incorporating both these things into your next report or proposal for senior executives, you’ll be setting yourself up for success. 

Like what you see and want to dive deeper into this or other topics with us? We’d love to help. 

Building communication expertise increases engagement, confidence and productivity for you and your team. So many problems that arise in business and at work result from a lack of communication, miscommunication, misalignment of expectations or objectives. We can work with you to assess the situation and develop a plan that will help you and your team identify gaps, address needs and get on the path to a smoother, more successful operation. 

LISTEN/WATCH our latest episode here or Spotify, Apple, or anywhere you get your favourite podcasts. Be sure to like and subscribe to get notified of upcoming episodes!

Do you know how to ask for feedback on your work? How to manage the feedback you get? How to give feedback when it’s asked of you?

For many of us, asking for, receiving and giving feedback is part of our jobs, but feedback can be hard to manage. Feedback needs to be helpful. It needs to be actionable. It needs to align with objectives. It needs to be about substance not style. 

Communication pros Tracey Hirsch and Faye Furdyk take you through the ins and outs of asking, getting and giving feedback so you don’t get caught in an endless feedback loop. Take a listen and find out more.

What is the best tactic to use for communicating change? Is it a newsletter? Is it a team meeting? Is it a video chat or text chat? Is it a cross country tour?

The answer is yes, or it could be no. Because there is no right answer. But there are quite frankly many wrong ones. And that's what we talk about in this episode of More Better: How to determine the right communication channel to reach those audiences who are impacted by the change and those leading the change.

We know anyone can gain confidence, reduce stress and increase productivity by becoming a more effective communicator. We show you how through simple and practical tips in a safe and fun environment. Even if you don’t think you write well, you can become a strong communicator. Really!

We offer customized communications coaching, workshops and training, and consultation to help you and your teams feel more confident and less stressed when it comes to writing, presenting, and communicating at work. And heck, you’ll even have fun!

#internalcommunications #internalcomms #changemanagement #channels

#tactics #changecommunications #morebetterwtf

You CAN be a great communicator without being a great writer. Great communicators:

1) use empathy to understand the needs of their team 

2) use an approach that makes sense to the people they’re engaging 

3) commit to a process that meets people’s communication needs. 

None of this requires great writing, only a desire to improve the communication in your business or on your team.

Email stress is a reality for many people. But you can reduce your email stress by writing better emails. It’s simpler than you think.