Capitalize when our clients make an offer. When your clients make an offer it isn’t just a chance to get into escrow, it’s an opportunity for you to add value and build additional relationships.
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This is the actual training and coaching I give to our branches and loan officers. As we were hiring I realized that I was just repeating information every time we partnered with a new office. It started out as an internal database for our originators to use to grow their business but I quickly understood based on their reactions this could be so much more.
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