Jeff Zbar joins Jim Blasingame to report on how his customers are talking to him about business and the pragmatic way people are thinking about investing in reopening.

Deb Calvert joins Jim Blasingame to discuss why failing to take quick and decisive action when a customer issue or even conflict arises will only allow it to get worse and eventually take down your business.

Deb Calvert joins Jim Blasingame to reveal why the maxim “no news is good news” doesn’t work when keeping customers informed about anything that might become a problem.

Deb Calvert joins Jim Blasingame to reveal why the entire organization must be trained and committed to providing customers with all the news that they need to stay informed about your ability to perform.

Jessica Moser joins Jim Blasingame to report on the MetLife/USChamber Index which shows that most small businesses are still concerned about the immediate future.

Scott Aurnou joins Jim Blasingame to report on a new Court of Appeals case that established new precedent on individuals being able to have standing to sue for a breach of their private information.

Joel Barker joins Jim Blasingame to report on several futuristic innovations that are now, or soon will be, our reality, including graphene applications, 3D printing expansion, and electric vehicle growth.

Jeff Pallister joins Jim Blasingame to report on the current state of the manufacturing sector, including its dependence and exposure from a weakened global supply chain.

Jessica Moser joins Jim Blasingame to report on the MetLife/USChamber Index which shows that most small business owners are still concerned about keeping employees and customers safe from pandemic exposure.

Scott Aurnou joins Jim Blasingame to report on a testimony before Congress that the U.S. is currently “in a state between peace and open warfare with foreign adversaries” and that China and Russia pose and existential threat.