As the most prevalent award type across all incentive and recognition program audiences—employees, sales, customers, and channel partners—gift cards deserve special attention. Truly a booming business, U.S. businesses spent $24 billion annually on B2B gift cards.
To understand their prevalence deeper, the Incentive Research Foundation researched how gift cards are sourced for incentive and recognition programs, how much money is budgeted toward them, what types are being purchased, and where opportunities lie