Motivation Insiders

As they explore three workplace trends, Adaptive Elasticity, Authentic Transparency and Wellness to Wellbeing, our experts discuss how these are impacting your business today. Then they’ll share strategic insights on how to develop and implement policies that impact your people.

Measuring ROI is only one way to use data. The real power of data comes from a multi-dimensional approach. Lincoln Smith, chief strategy officer, HMI Performance Incentives, shares how loyalty and incentive programs can be powerful tools to drive revenue when data is applied to program design and decision-making in ways that build value into the relationships.

Why would industry professionals travel from near and far for the IMA Summit, on the heels of the pandemic? Learn what attendees had to say and what experts have learned about the power of in-person networking. Motivations Insiders conducted interviews with more than 20 attendees at the 2021 IMA Summit in Fort Lauderdale, Florida.

Most of us agree that rewards are motivational, but do we know what kinds of rewards deliver the most motivational impact in incentive and recognition settings?

A century ago, Elton MacDonald, who is credited with selling the first incentive program using merchandise as a reward, discovered two key pillars of the motivational power of rewards.

In this episode, we explore the behavioral science behind those motivational powers. First, we discuss how the best reward is hedonic – in order to engage our emotions. Second, it needs to be luxurious – in order to engage our attention.

With the help of a field expert, Mark Smith, senior rewards director at One10 and two academic researchers, Scott Jeffrey, PhD from Monmouth University and Jana Gallus, PhD from UCLA’s Anderson School of Business, we unpack the behavioral science and best practices on how to use rewards.

Motivation Insiders is the podcast series created to help improve the results of your incentive and recognition programs. Created in collaboration with the Incentive and Engagement Solution Providers (IESP) board, each episode brings subject matter experts, incentive practitioners and academics in the behavioral science field together to tackle a new topic and provide unique perspectives and expertise. At the end of each episode, the audience will have new knowledge and tools they can use to apply to their incentive program and make it better.

Does your incentive program fail to deliver the results you have been looking for? In this episode host Tim Houlihan and guests Lincoln Smith, Dr. David Cox and Dr. Jana Gallus discuss simple mistakes people make when creating incentive program rules that can cause incentive programs to crash. They will also weigh in on how to apply behavioral science to writing rules that work and provide four fantastic hacks to help you better design your next incentive program.