The main item in this edition of the newsletter has information on the new practice website, as well as the Christmas and New Year opening times for the surgery. The new practice website also has details of how you can access any health services you may require during this period.

It also contains: -

The Practice website can be found at https://www.mountroadpractice.nhs.uk

For more information about the Targeted Lung Health Check initiative call 01782 671554 or visit: - www.uhnm.nhs.uk/TLC

Link to download Newsletter - Download your copy here

We’re sure that you will find the content both informative and enlightening, but as always, if you have any feedback or any future topics you would like to see covered don't hesitate to get in touch with us via our website http://mountroadpracticeppg.nhs.uk or email us at [email protected]

The main item in this edition of the newsletter talks about missed appointments also known as DNA (Did Not Attend). The figure for September was 56 DNAs with an estimated cost to the surgery of £8,960!

It also contains: -

The podcast by Dr Bradshaw can be found at - http://mountroadpracticeppg.nhs.uk/ppg-podcasts

An overview of the PPG can be found at - http://mountroadpracticeppg.nhs.uk/ppg-overview

The email address to contact us about becoming a member of the PPG is - [email protected]

The Breast Screening Service can be contacted on 0300 123 1463

Further details on the PPG can be found here - mountroadpracticeppg.nhs.uk/ppg-overview

Link to download Newsletter - Download your copy here

We’re sure that you will find the content both informative and enlightening, but as always, if you have any feedback or any future topics you would like to see covered don't hesitate to get in touch with us via our website http://mountroadpracticeppg.nhs.uk or email us at [email protected]

Dr Bradshaw explains about appointments at the Mount Road Practice and answers a number of questions including: -

As well as some other key points including the extended hours appointment availability.

The content is very interesting and informative and we’re sure it will address many of the questions and misconceptions that people may have about the appointment process and what goes on in the background that influences the appointment process and availability.

We are always looking to help keep the patients at the practice up to date and informed, so if you have any feedback or any future topics you would like to see covered please get in touch with us via our website http://mountroadpracticeppg.nhs.uk or email us at [email protected] Your feedback is always welcome.

The main item in this edition of the newsletter talks about appointments, including key points about appointments at the surgery.

It also contains: -

The link to the podcast by Dr Rao is - http://mountroadpracticeppg.nhs.uk/ppg-podcasts

The Friends and Family Test can be found at - http://mountroadpracticeppg.nhs.uk/patient-feedback

The patient Satisfaction Survey results for 2022 can be found at - http://mountroadpracticeppg.nhs.uk/patient-satisfaction-survey

Further details on the PPG can be found here - mountroadpracticeppg.nhs.uk/ppg-overview

Link to download Newsletter - Download your copy here

We’re sure that you will find the content both informative and enlightening, but as always, if you have any feedback or any future topics you would like to see covered please contact us via our website http://mountroadpracticeppg.nhs.uk or email us at [email protected]

Dr Rao talks about the training and teaching of junior doctors at Mount Road Practice including how they are monitored and supervised during their training. In the Podcast Dr Rao explains: -

We’re sure that you will find the content very informative and enlightening as it address many of the questions and misconceptions that people may have about seeing a trainee or student.

We are always looking to help keep the the patients at the practice up to date and informed, so if you have any feedback or any future topics you would like to see covered please contact us via our website http://mountroadpracticeppg.nhs.uk or email us at [email protected] Your feedback is always welcome.

The opening item of this edition of the newsletter talks about the cost of living problems many people are currently experiencing and, more importantly, the support available to help.

It also contains: -

The link to the Financial Support services available can be found at - click here, alternatively visit http://mountroadpracticeppg.nhs.uk/support and click on the link in the Financial Support section.

You can request an update to your contact details using the admin query option of the online consulting process on the practice website or via this link  https://florey.accurx.com/p/M83084

You can complete the NN-PCN Patient Satisfaction survey using this link https://forms.gle/oLPmGEYWcKKoPgKv5 (The survey is open until 21st August 2022).

You can find out more about the GP Patient Satisfaction survey at

https://gp-patient.co.uk/PatientExperiences?practicecode=M83084 and see the full results on our website by clicking here – SURVEY RESULTS

Further details on the PPG can be found here - mountroadpracticeppg.nhs.uk/ppg-overview

Link to download Newsletter - Download your copy here

We’re sure that you will find the content both informative and enlightening, but as always, if you have any feedback or any future topics you would like to see covered please contact us via our website http://mountroadpracticeppg.nhs.uk or email us at [email protected]

The opening item of this edition of the newsletter details 4 weekly sessions about navigating the menopasue.

It also contains: -

Suzannah Hollinshead’s message about Navigating the Menopause sessions on the PPG website - http://mountroadpracticeppg.nhs.uk/navigating-the-menopause-sessions

Link to the PPG podcast in which Julie, one of the receptionists at Mount Road Practice talks about the role of a GP receptionist. (Episode 16) - http://mountroadpracticeppg.nhs.uk/ppg-podcasts

Dementia-friendly activities at the Brampton which are available for anybody who would like to partake. - More details can be found here

Further details on the PPG can be found here - mountroadpracticeppg.nhs.uk/ppg-overview

Link to download Newsletter - Download your copy here

We’re sure that you will find the content both informative and enlightening, but as always, if you have any feedback or any future topics you would like to see covered please contact us via our website http://mountroadpracticeppg.nhs.uk or email us at [email protected]

In this episode, Julie, a receptionist at Mount Road Practice, gives us an insight into what is involved in the role.

Julie talks about the typical activities the receptionists undertake, and some of the difficulties encountered. Julie also gives practical advice, and alternative methods of contacting the surgery.

There is a lot more involved with the role than most people appreciate, so why not have a listen and get an understanding of the great job they do.

We’re sure that you will find the content both informative and enlightening, but as always, if you have any feedback or any future topics you would like to see covered please contact us via our website http://mountroadpracticeppg.nhs.uk or email us at [email protected]

This is the audio version of the Mount Road Practice PPG Newsletter, Issue 9, May 2022 (Links to the sites and topics discussed are listed at the end of the description.)

The opening item of this edition of the newsletter is regarding ordering prescriptions in plenty of time.

It also contains: -

Video demonstrating how to order repeat prescriptions via the NHS App - http://mountroadpracticeppg.nhs.uk/support

Link to NN-PCN Newsletters - http://mountroadpracticeppg.nhs.uk/nn-pcn-newsletters

NN-PCN Bowel Cancer Screening podcast - http://mountroadpracticeppg.nhs.uk/nn-pcn-podcasts

Online Consultation Tool (Contact detail updates) - https://florey.accurx.com/p/M83084

Further details on the PPG can be found here - mountroadpracticeppg.nhs.uk/ppg-overview

Link to download Newsletter - Download your copy here

We’re sure that you will find the content both informative and enlightening, but as always, if you have any feedback or any future topics you would like to see covered please contact us via our website http://mountroadpracticeppg.nhs.uk or email us at [email protected]

This is the audio version of the Mount Road Practice PPG Newsletter, Issue 8, April 2022 (Links to the sites and topics discussed are listed at the end of the description.)

The opening item in this edition of the newsletter is about the practice signing up to the Greener Practice initiative to try & reduce their carbon footprint.

It also contains: -

Greener Practice initiative - www.greenerpractice.co.uk

Friends and Family feedback form - https://forms.gle/JLwF5hN1G4wmG4yy8

Online Consultation Tool (Contact detail updates) - https://florey.accurx.com/p/M83084

Online Consultation form link - https://florey.accurx.com/p/M83084

Further details on the PPG can be found here - mountroadpracticeppg.nhs.uk/ppg-overview

Link to download Newsletter -  Download your copy here

We’re sure that you will find the content both informative and enlightening, but as always, if you have any feedback or any future topics you would like to see covered please contact us via our website http://mountroadpracticeppg.nhs.uk or email us at [email protected]