In this broad-ranging interview, long-time lab industry executive Khosrow Shotorbani asserts that laboratories should be actively engaged in population health management. He emphasizes that impacting health outcomes is what matters (e.g., shorter hospital stays, reduced emergency room visits, fewer complications) and not just the efficient delivery of test results. Shotorbani points out opportunities for the laboratory to impact cost savings from improving health outcomes which will far exceed savings achieved through efficient internal lab operations alone. He argues that by outsourcing lab operations, some health systems are squandering a huge opportunity. To promote these ideas, under the title of “Lab 2.0”, he’s teamed up with some of the most forward-thinking laboratory leaders in the nation’s largest health systems.