Andriana Mendez, Certified Senior Advisor and co-founder of Custom Moving Solutions shares her entrepreneurial journey from corporate marketing and grocery retail into building a family-owned moving and senior move-management company founded in 2017. The business evolved from residential moving into a specialized focus on seniors and adult children navigating downsizing, relocations, and crisis-driven transitions, emphasizing compassionate, highly personalized service and real human connection.

She explains how Custom Moving Solutions provides end-to-end move management - planning, packing, moving, downsizing, item dispersal, donations, estate coordination, and unpacking, while prioritizing stress reduction during time-sensitive and emotionally charged situations. Andriana also highlights her community initiative, Sensational Seniors, which offers free, in-person educational workshops and events across the East Bay. These programs help seniors and their families understand care options, plan proactively, and connect with trusted local professionals, while also fostering collaboration and business growth within the senior services ecosystem.

The discussion underscores key lessons for business owners: the importance of relationships, consistency, community involvement, and staying grounded in one’s “why.” Andriana emphasizes proactive planning, dignity in aging, and building a supportive village for seniors and caregivers alike, positioning both her business and community work as mission-driven efforts rooted in service and trust.