In this episode of My First Million, Harold shares his journey of building a successful IT consulting firm in San Francisco, serving over 200 SMBs annually with a revenue of over $6 million.

Harold discusses the challenges of maintaining client relationships, the importance of decentralizing operations, and the lessons learned from losing a major client that made up 40% of the company’s revenue. He also dives into creating a culture of curiosity rather than frustration when addressing escalations and how to build long-lasting client relationships by treating every client as a valuable asset, no matter their size.

Get a free 60-minute marketing strategy session and discover proven IT marketing strategies that deliver results. We’ll walk you through a tested roadmap and actionable strategies to grow your business. Head to www.ITmarketingplan.com and book your free session today!

Join the thousands of MSPs who already rely on MSP Success to fuel their business growth. Go to www.MSPSuccess.com and subscribe now—it’s free, and you can unsubscribe anytime.  

To reserve a personalized marketing roadmap strategy session for your business, visit https://itmarketingplan.com.

Jason Brooks, founder of Beanstalk Computing, shares how he went from coasting at $300K a year to breaking the $1 million mark by ditching his “lifestyle business” mindset. In this episode, he recounts the unexpected comment from a prospect that lit a fire under his marketing, what changed when he joined Technology Marketing Toolkit and how he transformed his business into one built for growth—not just survival.

Get a free 60-minute marketing strategy session and discover proven IT marketing strategies that deliver results. We’ll walk you through a tested roadmap and actionable strategies to grow your business. Head to www.ITmarketingplan.com and book your free session today!

Join the thousands of MSPs who already rely on MSP Success to fuel their business growth. Go to www.MSPSuccess.com and subscribe now—it’s free, and you can unsubscribe anytime.  

To reserve a personalized marketing roadmap strategy session for your business, visit https://itmarketingplan.com.

Stuart Bryan, CEO of I-M Technology, shares how he transformed his MSP by redefining his client base, overhauling his contracts and building a team around values—not just skills. He explains how walking away from bad-fit clients opened the door to more profitable, aligned partnerships and how implementing a culture-first hiring approach helped scale the business without losing its identity. Stuart also shares how building a client advisory board has helped him stay accountable, focused and forward-thinking as a leader.

To reserve a personalized marketing roadmap strategy session for your business, visit https://itmarketingplan.com.

Mario Zaki, founder and CEO of Mazteck shares how he grew his MSP from a solo break-fix operation to a $3 million managed services business. He explains how a single campaign helped him convert clients to recurring revenue, how rapid implementation changed his approach to sales and service and why showing clients real invoice comparisons made the shift to MSP an easy sell. Mario also shares his plan to turn Mazteck into a family legacy for his kids and the mindset that’s kept him growing year after year.

To reserve a personalized marketing roadmap strategy session for your business, visit https://itmarketingplan.com.

Wayne Hunter, founder and CEO of AvTek Solutions, shares how he transitioned from break-fix to managed services, navigated the 2008 recession and built a fully remote workforce years before it became the norm. He explains how a single conversation with his team changed the way he ran his business, why learning to step back was the key to scaling and how refining his hiring process created a stronger, more efficient team. Wayne also breaks down the systems that keep his MSP running smoothly, the leadership lessons that reshaped his approach and how prioritizing relationships over transactions has fueled his success.

Get a free 60-minute marketing strategy session and discover proven IT marketing strategies that deliver results. We’ll walk you through a tested roadmap and actionable strategies to grow your business. Head to www.ITmarketingplan.com and book your free session today!

To reserve a personalized marketing roadmap strategy session for your business, visit https://itmarketingplan.com.

In this exclusive episode, Adam Spencer, Roland Parker and Mario Zaki reveal the key decisions that helped them break out of stagnation and build multimillion-dollar MSPs. They share hard-earned lessons on attracting high-value clients, eliminating time-wasting break-fix work and implementing marketing strategies that drive real growth. From overcoming revenue plateaus to scaling a profitable, efficient business, this episode is packed with insights you can’t afford to miss.

Get a free 60-minute marketing strategy session and discover proven IT marketing strategies that deliver results. We’ll walk you through a tested roadmap and actionable strategies to grow your business. Head to www.ITmarketingplan.com and book your free session today!

To reserve a personalized marketing roadmap strategy session for your business, visit https://itmarketingplan.com.

In this episode, Fusun and Merjan Bubernack share how they transformed ET&T from a struggling family business into a thriving MSP, growing their annual recurring revenue from $30,000 to over $2.2 million. They reveal the key strategies behind their success, including how they mastered IT and marketing, built a winning sales process, and created a strong company culture. From tackling tough financial decisions to executing 500 sales calls a week, they share the hard work and strategy behind building a successful MSP.

Get a free 60-minute marketing strategy session and discover proven IT marketing strategies that deliver results. We’ll walk you through a tested roadmap and actionable strategies to grow your business. Head to www.ITmarketingplan.com and book your free session today!

Join the thousands of MSPs who already rely on MSP Success to fuel their business growth. Go to www.MSPSuccess.com and subscribe now—it’s free, and you can unsubscribe anytime.  

To reserve a personalized marketing roadmap strategy session for your business, visit https://itmarketingplan.com.

In this episode, Mike and Hunter Farlow of ComTech, an award-winning MSP in North Carolina, share their journey of transforming a family-run business into a multimillion-dollar success. From breaking through growth barriers with consistent marketing and automation to running innovative campaigns like a Corvette giveaway, they reveal the strategies and lessons that have propelled their business forward. 

Get a free 60-minute marketing strategy session and discover proven IT marketing strategies that deliver results. We’ll walk you through a tested roadmap and actionable strategies to grow your business. Head to www.ITmarketingplan.com and book your free session today!

Join the thousands of MSPs who already rely on MSP Success to fuel their business growth. Go to www.MSPSuccess.com and subscribe now—it’s free, and you can unsubscribe anytime.  

To reserve a personalized marketing roadmap strategy session for your business, visit https://itmarketingplan.com.

In this episode, Tommy Thornton shares how he transformed his IT business from a 12x12 kitchen workspace generating $270K annually to a thriving company achieving over $2 million in growth. He discusses pivotal strategies like quarterly business reviews (QBRs) and canvassing, the impact of Technology Marketing Toolkit, and the mindset shifts that helped him scale his business. Tommy also reflects on the lessons he carried over from his military background and how he achieved work-life balance, including taking his first vacation in 20 years.

Get a free 60-minute marketing strategy session and discover proven IT marketing strategies that deliver results. We’ll walk you through a tested roadmap and actionable strategies to grow your business. Head to www.ITmarketingplan.com and book your free session today!

To reserve a personalized marketing roadmap strategy session for your business, visit https://itmarketingplan.com.

Karla Zehnder, CEO of Hudson Consulting, shares her journey from starting an IT business to becoming a trusted advisor for DoD contractors navigating CMMC compliance. She discusses overcoming early challenges, implementing systemized marketing strategies, and fostering a culture of extreme ownership and continuous learning. Karla also reveals how deliberate planning has helped her balance work and family while driving sustainable growth.

To reserve a personalized marketing roadmap strategy session for your business, visit https://itmarketingplan.com.