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In this episode of the Flight Path Podcast, Tern CEO David Shull is joined by Molly Johnson (Head of Product) and Brad Turner (Head of Design) for a transparent and action-packed recap of the week in product. They cover a recent email bug incident, the long-awaited launch of multi-contact forms, a wave of text editor rollouts, and mobile app upgrades that are making things smoother for travelers. The team also shares what’s coming next, from relationship tracking in forms to their first-ever in-person onboarding.
Key Topics:
(00:00) Intro and Welcome:
(00:47) Week in Review:
(05:57) Transparency Around an Email Bug:
(13:40) New Feature: Multi-Contact Forms:
(19:21) Text Editor Rollout Expands:
(22:48) Mobile App Improvements:
(25:27) Quality of Life Fixes:
(27:21) Team Update: In-Person Onboarding & Travel Simulation:
(30:04) Looking Ahead:
Flight Path is your weekly window into product updates, company culture, and the future of travel advisor tech. Subscribe wherever you listen to stay up to speed with the team behind Tern.
5
33 ratings
In this episode of the Flight Path Podcast, Tern CEO David Shull is joined by Molly Johnson (Head of Product) and Brad Turner (Head of Design) for a transparent and action-packed recap of the week in product. They cover a recent email bug incident, the long-awaited launch of multi-contact forms, a wave of text editor rollouts, and mobile app upgrades that are making things smoother for travelers. The team also shares what’s coming next, from relationship tracking in forms to their first-ever in-person onboarding.
Key Topics:
(00:00) Intro and Welcome:
(00:47) Week in Review:
(05:57) Transparency Around an Email Bug:
(13:40) New Feature: Multi-Contact Forms:
(19:21) Text Editor Rollout Expands:
(22:48) Mobile App Improvements:
(25:27) Quality of Life Fixes:
(27:21) Team Update: In-Person Onboarding & Travel Simulation:
(30:04) Looking Ahead:
Flight Path is your weekly window into product updates, company culture, and the future of travel advisor tech. Subscribe wherever you listen to stay up to speed with the team behind Tern.
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