Welcome back to Flight Path! This week is packed with exciting updates and new features based on your feedback.

🛠 Polishing Tern Based on Your Feedback:

🏢 Major Agency Updates:

📅 Tern Users Conference Announcement!

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Welcome back to the Flight Path Podcast! 🎙️ This week, we’re diving into some exciting new features and updates that will streamline your workflow and help you sell more effortlessly. 🚀

Highlights:

🛶✨Agency Bonuses and Fees: New capabilities to add adjustments for your agents, whether it’s bonuses or fees—making commission reconciliation smoother than ever.

💼💵

Coming Soon:

🧮 Inventory Management for Groups: Set room availability and track inventory seamlessly for group trips—launching soon!

🏨📋 New Training Opportunities: Learn from Tern experts and community pros through exciting new training sessions we’re planning. Stay tuned for details! 🎓🤩

Quick Updates:

A sneak peek into our team’s travels and what we’ve been working on behind the scenes, from ski trips to major roadmap planning sessions. 🏔️🛫

Whether you’re a solo advisor or managing a large agency, this episode is packed with tools and strategies to help you save time, sell more, and create seamless client experiences.

🎧 Don’t forget to like, comment, and subscribe to stay updated on all things Tern. New episodes every Friday!

In this week’s episode of Flight Path, we cover some major updates that make Tern even more seamless for advisors and their clients. Join David Shull (CEO and Co-Founder), Brad Turner (Head of Design), and Jade Pathe (Interim Head of Product) as they dive into:

This Week’s Highlights:

Simplified Client Login:

A faster, easier way for travelers to create accounts and interact with itineraries – no passwords needed!

Enhanced Reporting Speed:

Improvements that make your reporting tab faster and smoother, especially for larger agencies.

Agency Tools Update:

A sneak peek into adjustments and bonuses for better commission reconciliation and agent payouts.

Coming Soon:

Email & Calendar Upgrades:

A brand-new email and scheduling experience with better sync speeds, Teams/Google Meet integration, and updated scheduling links.

Optional Add-Ons:

A game-changing feature to help you seamlessly upsell activities, excursions, or additional services.

Real-Time Automations:

Immediate email triggers to keep your clients informed the second they submit a form or book a trip.

Don’t miss this exciting look at how Tern is empowering advisors with tools to save time, delight clients, and streamline operations.

🎧 Tune in now on Spotify, YouTube, or Apple Podcasts!
Don’t forget to like, subscribe, and share with your colleagues.

In this episode of the Flight Path Podcast, we kick off 2025 with some game-changing updates to Tern! David, Brad, and Jade dive into the latest improvements, including highly requested features and a look ahead at what’s in store this year.

Flexible Pricing Overhaul:

Enhanced Client Options:

Streamlined Client Sign-Up:

Small Wins That Make a Big Difference:

Sneak Peek at What’s Next:

💬 Have questions, feedback, or feature requests? Drop them in the comments or the Tern Facebook group!

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Join us for the final Flight Path podcast of 2024! 🎉 In this special episode, David Shull, Molly Johnson, and Brad Turner are joined by engineers Andrew Hooker and Spencer to celebrate an incredible year at Tern and dive into highlights from our recent team offsite and hackathon. Here's what you can expect:

Key Highlights:

Thank You for an Amazing 2024!
This episode is a tribute to the community that makes it all possible—you. We’ll be back in 2025 with even more innovations to transform the travel industry. Happy holidays!

Don’t forget to like, subscribe, and leave a comment. See you in 2025! 🎆

In this episode of Flight Path, the Tern team recaps the highly anticipated groups webinar, dives into new features like room selections and end-to-end trip sign-up flows, and shares a behind-the-scenes look at how these game-changing updates came together. Plus, get a sneak peek at what’s coming next for Tern in 2025!

Room Selections Are Here! (01:38)

Improved Trip Sign-Up Flow (15:17)

Reflections on 2024 (12:19)

What’s Coming in 2025 (25:53)

Offsite Preview & Holiday Plans (34:01)

Check out Tern's December Launch Webinar HERE.

Join Tern’s Facebook Community: Facebook Group

In this packed episode of Flight Path, the Tern team introduces a new hire, recaps recent feature launches, and previews what’s coming next—including game-changing updates for group travel! Join David, Molly, and Brad as they celebrate milestones, discuss room selection functionality, and share insights on Tern’s end-to-end vision for groups and beyond.

Meet Jade Pathé! (02:07)

Room Selections: A Better Way to Manage Lodging (17:42)

Group Trip Sign-Up Forms are Live! (13:00)

What’s Coming for Groups in Q1 2024 (29:06)

Trip Funds and Financial Tools (33:35)

Week Ahead: Webinar Prep & Holiday Offsite (37:24)

In this episode of Flight Path, the Tern team dives into exciting updates, including the next step in group trip evolution—self-service signup forms! Molly, Brad, and David also discuss enhancements to collaboration tools, from unlocking booking ownership reassignment to making group forms smarter and more integrated. Plus, hear about the fun updates to landing pages based on early feedback, and learn how Tern’s Black Friday sale is the best time to join or upgrade.

Key Topics Covered:

Don’t Miss:

Calls to Action:

Tune in now and stay ahead of the curve with Tern!

In this episode of Flight Path, David, Molly, and Brad dive into Tern’s latest releases, offering game-changing updates for group travel and collaboration. They celebrate the launch of landing pages, a highly requested feature that’s already transforming how advisors showcase and sell group trips, with over 40 landing pages created in just 14 hours. The team also discusses the new contact collaboration feature, empowering agencies and advisors to seamlessly share client data for smoother teamwork.

The crew shares inspiring user feedback, including a case study from Friend Like Me Travel, whose first month on Tern brought record-breaking sales and a dramatic reduction in commission reconciliation time. With sneak peeks into upcoming group features like self-service signups and reassignment tools, the team underscores their commitment to rapid innovation and user-driven enhancements.

Also, don’t miss their exciting announcement about Tern’s upcoming Black Friday Sale, featuring the best subscription deal of the year, and a heartfelt farewell to David’s glasses as he heads for LASIK surgery!

Highlights:

00:50 – Welcome and weekly updates from David, Molly, and Brad.

01:33 – Molly shares the excitement around the new landing pages and feedback highlights.

05:57 – A closer look at the new Contact Collaboration feature and its benefits for agencies.

12:32 – Exploring the newest group travel updates, including tips for optimizing landing pages.

17:50 – Demo: How to create stunning group trip landing pages in Tern.

25:59 – Sneak peek at upcoming features like self-service signups and trip reassignment.

33:03 – Announcing Tern’s Black Friday Sale and celebrating big wins with user case studies.

Don’t forget to like, comment, and subscribe to stay updated on all the latest Tern features and announcements.

Have feedback? The Tern team loves hearing from you! ✈️

In this episode, David, Brad, and Molly bring listeners behind the scenes of Tern’s latest developments and share stories from the Tern user community. Highlights include the introduction of Scheduled Send, a game-changing email feature allowing advisors to time emails strategically, and Group Itineraries, enhancing efficiency for those managing group travel. Brad dives into user stories showcasing Tern’s impact, including a 140-agent agency that streamlined commission processing by 80% with Tern’s tools. Molly previews next steps for landing pages and collaboration features, setting the stage for future self-service sign-up capabilities. Join the team as they share insights, user feedback, and the roadmap for making Tern a single powerful platform for all travel management needs.

Highlights:

Catch every feature update and exciting user impact story on Flight Path, and join us in exploring the future of travel tech.