In this (short) episode, we're zooming in on two unsung heroes of a smooth client experience: onboarding and planning workflows. Korrine breaks down exactly what to include (and what to stop trying to remember off the top of your head). Expect practical tips, a few "cover your peach" reminders, and some (unpopular) opinions on phone etiquette.

Whether you're DIYing your workflows or using the Core Collection, this one will help you lighten your mental load and keep things moving like a well-oiled booking machine.

What You’ll Learn:

• When to use (and not use) a scheduler

• How to set boundaries without sounding like a robot

• The little details that will come back to bite you if forgotten

• Why your brain deserves better than memorizing booking steps

Freebies First!

TravelJoy Cruise Inquiry Form

Tern Cruise Inquiry Form

*If you don't use either of these, grab the TravelJoy version so you can see what it looks like and recreate it in your preferred form builder.

In this episode, I dove into one of the most important parts of the sales process for travel advisors: handling inquiries and crafting proposals that actually convert. We talked about how really understanding your client—their personality, their preferences, and how they make decisions—is key to delivering a proposal that feels tailored and thoughtful (and not cookie-cutter).

I also shared some different ways to present proposals—whether it’s a video walkthrough, a slick one-pager, or a full detailed proposal—and how it all comes down to balancing efficiency with a personal touch. The goal? Make it easy for them to say yes.

We also touched on how to close more sales by being flexible, adapting to what your client needs, and showing up in a way that works for them, not just you.

Takeaways to Keep in Your Back Pocket:

✅ Remember, this is where the relationship-building starts.
✅ Many potential cruise clients aren’t coming in ready to book a call—you’ve got to meet them where they’re at.
✅ Be ready to respond fast with clear, helpful info.
✅ Use a form to guide their thinking—it helps them, and it helps you.
✅ Wow them with a clean, beautiful proposal that makes working with you a no-brainer.
✅ Three options in a proposal is the sweet spot—enough to show flexibility, not so much that it’s overwhelming.
✅ Adapt your process to fit the client—not the other way around.
✅ And if someone doesn’t book? Ask yourself: What was missing?

Click HERE to learn more about Cruise Business Blueprint.

The choice of which host and consortium to partner with is an important one and when you want to focus on cruise sales, it’s ESPECIALLY important because you need access to great prices, high commissions, and the connections that will help you to grow your business faster.

In this episode we are talking to Dave Meihofer, VP of Sales and Engagement at Travel Planners International.

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Find me @travelbizboss on Instagram & Facebook

https://www.travelbizboss.com/

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You can see the details and sign up for Cruise Business Blueprint HERE

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Since the launch of Cruise Business Blueprint, I’ve been having MANY conversations with advisors who want to grow their cruise business, and one question that keeps coming up is, “How do I attract cruise clients?”. On this episode, I am welcoming Nikita Brown, founder of Travel Agent Collective, member of the Squad, and one of my travel biz besties so we can chat about the best ways to use social media to attract cruise clients.

Get your FREEBIE here: https://www.travelagentcollective.com/cruise

Learn more about me at travelbizboss.com

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Selling cruises can be competitive so you need to make sure you have access to competitive prices & amenities if you want to focus on cruise sales. We'll talk about the ways we do that in this episode.

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On this episode I am chatting with Laura Poe about her success with focusing on just a few suppliers to build trust and authority.

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A conversation with Sharon Little, owner of Bespoke Travel Group, Weddings Concierge, and Wedding Optimizer about how to set expectations and take the intimidation out of booking weddings on cruises (plus a few resort tips!).

Freebie: https://travelbizboss.myflodesk.com/l0gjr89wn2

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Freebie: https://travelbizboss.myflodesk.com/yoc4t7mpjv

On today’s episode I will be chatting with Michele Lindsay of Blue Pointe Travel about how we can elevate the cruise experience even though we have no control over the itinerary and flow of the cruise itself. One of the common objections to cruising is that they are too “cookie-cutter” and clients may be worried about taking a “basic” vacation that doesn’t feel unique in any way. But we absolutely can take a cruise from cookie-cutter to custom so that our clients can enjoy the value and convenience of a cruise while STILL enjoying unique and custom experiences.