By Robin Bradley and Jennifer Jacob
4.9
8686 ratings
The podcast currently has 103 episodes available.
Mark Calendar For TIQUE’s Black Friday Sale! Nov. 25th - Dec. 2nd
Julia Asselin from The Itinerary Girls shares her expertise on creating a social media brand identity that stands out in a crowded industry. Julia breaks down the essentials of creating a unique visual style, developing an authentic voice, and telling compelling stories that captivate your audience. Learn how to master Instagram with her insights on designing a cohesive and inviting grid layout, posting relevant content, and maintaining consistent engagement with your followers. Julia also emphasizes the need for authenticity, consistent branding, and the strategic use of calls-to-action (CTAs) to turn followers into clients. Whether you're starting out or looking to refine your social media presence, this episode is packed with tips to help you create an authentic, engaging brand that reflects your niche and style!
About Julia Asselin:
Julia Asselin is the Co-founder of The Itinerary Girls. She was born and raised on the East Coast in Pennsylvania, but currently lives in Los Angeles, CA. On weekends you'll find her doing something outside (total beach bum) or trying a new restaurant (no shortage of those in LA). She also loves working out, spending time with friends, and of course…traveling. Fun fact: Her first job was at an ice cream shop, which left her with an ice cream addiction. Flavor of choice: Cookies & Cream!
theitinerarygirls.com
Today we will cover:
DEFINING YOUR DREAM CLIENT GUIDE - The ultimate workbook designed to help travel advisors define, attract, and convert more of your dream clients!
NICHE - Join an interactive membership for travel advisors wanting the community, education, & support to grow their business.
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Beth Pelleteri from Rhode to Travel joins Jennifer to share her expert advice on building customized itineraries without the need for Destination Management Companies (DMCs) or wholesalers. Together, they discuss the benefits of direct booking methods, when to consider partnering with a DMC, and best practices for handling last-minute requests and remote destinations. The conversation also dives into managing client expectations, understanding cost considerations, and the importance of having a solid workflow. Whether you're new to planning FIT travel or looking to enhance your skills, this episode is packed with insights to help you confidently design bespoke travel experiences!
About Beth Pelleteri:
Beth has been an advisor for over 13 years. She started as a retail advisor for a large brick + mortar company, and finally took the leap to open her own agency in 2020! Her focus is on couples, unique FIT vacations with lots of food + local experiences. Beth has spent her entire career traveling all over the world. COUNTLESS FAM trips, personal vacations, conferences, and more. She is currently a part of the Upannaway team with Departure Lounge, and has surrounded herself with the smartest, savviest, coolest advisors on the planet.
rhodetotravel.com
Today we will cover:
SHOP THE WORKFLOW TEMPLATES
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The Legal Paige - Travel Advisor Contract
Use code TIQUE10 for 10% off!
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In this special 100th episode of Tique Talks, Robin and Jennifer celebrate the podcast’s incredible journey - over 200,000 downloads and a thriving community! They reflect on the lessons learned along the way and answer questions from listeners, covering topics like common mistakes new travel advisors should avoid, the importance of defining your ideal client and managing expenses strategically, and setting boundaries for sustainable business growth. They also discuss the pros and cons of using a personal vs. business Instagram account, the benefits of building strong supplier relationships, and MUCH more! This milestone episode is packed with advice and inspiration - perfect for advisors looking to refine their strategies and scale their travel business.
Thank you for being on this journey and here’s to 100 more episodes!
Today we will cover:
Listen to Episode 41: What We'd Do Today If We Started Our Travel Business Over (Part 1)
Listen to Episode 99: Creating Invoices That Protect Your Business
NICHE - Join an interactive membership for travel advisors wanting the community, education, & support to grow their business.
NOVO - The ultimate online banking system perfect for travel advisors on the go.
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Dive into a topic that might not sound overly exciting but is essential for protecting your business – client invoicing. Jennifer and Robin discuss topics such as charging planning fees, setting limits on proposal revisions, and making sure your services are super clear so clients know exactly what they’re paying for. They also share tips on managing supplier invoices (because nobody likes those surprise mistakes) and why getting digital signatures for changes is a total lifesaver. And of course, they get into the nitty-gritty: clear terms and conditions, disclaimers for extra costs, and all the documentation you need to cover your bases. Bottom line? Client invoices aren't just about getting paid – they’re about saving yourself stress and keeping your business running smoothly. Hit play to learn more!
Get the Sample Client Welcome Guide & Service Suite!
The Legal Paige - Travel Advisor Contract
Use code TIQUE10 for 10% off!
Shop the Client Communication Templates!
Today we will cover:
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JOIN OUR NICHE COMMUNITY: tiquehq.com/niche
FOLLOW ALONG ON INSTAGRAM: instagram.com/tiquehq
CHECK OUT OUR SERVICES & PROGRAMS: tiquehq.com
When you stay top of inbox, you stay top of mind. Kaytee Fisher of Moxie and Fourth is back to share her knowledge on all things email marketing. Learn about the importance of audience engagement, staying 'top of inbox,' and the synergy between email marketing and social media. Dive into advanced techniques like audience segmentation, creating effective nurture sequences, and balancing promotional emails with engaging content. Kaytee also reveals her top resources and services, including mini-training sessions, custom solutions, and an upcoming guided program. Tune in for ample advice perfect for both beginners and seasoned advisors looking to elevate their email strategies!
Connect with Kaytee Fisher:
moxieandfourth.com
Sign up for Flodesk
Check out Interact
Today we will cover:
WORKFLOW TEMPLATES
Create an enjoyable booking experience for every one of your travel clients
THE LEGAL PAIGE
Use code TIQUE10 for 10% all purchases
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JOIN OUR NICHE COMMUNITY: tiquehq.com/niche
FOLLOW ALONG ON INSTAGRAM: instagram.com/tiquehq
CHECK OUT OUR SERVICES & PROGRAMS: tiquehq.com
In light of recording challenges due to Hurricane Milton, Robin and Jen are replaying this fan-favorite episode!
“Travel agents still exist?” - There’s no doubt, we've all been asked this question. Honestly, it can feel impossible to summarize everything that a travel advisor does in the few seconds that we have to respond to that question. Many people now believe they can plan and book their own trips using the internet and online reviews. However, advisors offer much more than just booking services! In this conversation, Robin and Jennifer chat about breaking down advisor stereotypes, easing the stress of planning trips, and how technology has reshaped travel planning. They also provide tips for building strong client relationships, managing unexpected bumps along the way, and addressing common concerns about cost. If you've stumbled over explaining why someone should work with an advisor versus booking a trip on their own, this episode is for you!
Today we will cover:
Get started with Planoly!
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The holiday season is fast approaching - are you ready to take a well-deserved break without worrying about your business? In this episode, Robin and Jennifer share must-know strategies for travel advisors to prepare for a stress-free holiday. From setting up automated responses and delegating tasks to expressing gratitude to clients, they cover everything you need to step away with confidence. Plus, they dive into the importance of setting clear boundaries with clients, automating workflows, and crafting a comprehensive coverage plan. Tune in for all the tips to keep your business running smoothly while you enjoy a peaceful, relaxed holiday!
Today we will cover:
Listen to Episode 03: Preparing To Go OOO? Do These Things First
SEMI CUSTOM BRAND KITS
TONIC
Get 15% off your purchase when you use the code, TiqueSentMe
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Ready to turn social media followers into loyal customers without spending hours in your DMs? Jennifer and Robin share the many benefits of ManyChat, an automation tool designed to enhance engagement on Instagram through chat funnels and automated responses. It's an effective way of creating engagement to boost your profile, as well as deliver tailored information to an engaged audience. The tool, popular among online marketers like Jenna Kutcher and Amy Porterfield, helps brands interact more personally, creating a deeper sense of connection and loyalty. Learn how you can streamline your communication, save time, and still deliver that bespoke service your travel clients love!
Sign Up to Manychat!
Today we will cover:
THE SIGNATURE BRAND
A brand suite built on strategy to ensure that your visual identity is cohesive, professional, and attracting your dream clients.
TONIC
Get 15% off your purchase when you use the code, TiqueSentMe
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JOIN OUR NICHE COMMUNITY: tiquehq.com/niche
FOLLOW ALONG ON INSTAGRAM: instagram.com/tiquehq
CHECK OUT OUR SERVICES & PROGRAMS: tiquehq.com
Ever felt crushed by a bad review? Robin and Jennifer know the feeling. This conversation tackles how to turn those tough moments into learning opportunities. The ladies discuss how to process negative feedback without taking it personally and offer practical steps for recovery. Learn how to remove emotion from reviews, show appreciation for the feedback, and offer remedies such as future trip credits or small gestures. Whether it's because of something that was out of your control or maybe a genuine mistake, a negative review can be pretty discouraging. Hit play and get all the tips for turning challenging situations into positive outcomes!
Today we will cover:
Listen to Episode 91: What You Wish You'd Always Known About Booking Airfare with Lary Neron
THE SIGNATURE BRAND
A brand suite built on strategy to ensure that your visual identity is cohesive, professional, and attracting your dream clients.
TONIC
Get 15% off your purchase when you use the code, TiqueSentMe
_____
JOIN OUR NICHE COMMUNITY: tiquehq.com/niche
FOLLOW ALONG ON INSTAGRAM: instagram.com/tiquehq
CHECK OUT OUR SERVICES & PROGRAMS: tiquehq.com
Thinking of planning a group trip? Robin and Jennifer give the inside scoop of their own group trip to Italy in 2019. They discuss their positive experiences (such as making life-long friends) and challenges (losing $12,000!), as well as give advice for avoiding common pitfalls. Learn the importance of understanding your audience, creating a detailed timeline, managing expectations, and accurately pricing a group trip to ensure profitability. They also discuss best practices for promoting the trip, handling logistics, and addressing common obstacles. This episode is a must-listen for anyone considering organizing a group travel experience - walk away with validation that a group trip may not be fit for your business model OR gain a better understanding of how to sell your group trip profitably!
Today we will cover:
WORKFLOW TEMPLATES
Create an enjoyable booking experience for every one of your travel clients
THE LEGAL PAIGE
Use code TIQUE10 for 10% all purchases
_____
JOIN OUR NICHE COMMUNITY: tiquehq.com/niche
FOLLOW ALONG ON INSTAGRAM: instagram.com/tiquehq
CHECK OUT OUR SERVICES & PROGRAMS: tiquehq.com
The podcast currently has 103 episodes available.
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