Multifamily Streamlined with Leslie Mathis

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This inspiring episode highlights a 2x successful social entrepreneur who lives by three words: "inspiration from frustration." Hear how she started her first business at 19 by following her gut and intuition. She shares how challenges led her to success, why the beginner phase is always tough, and the value of making mistakes your own way. Tune in to hear her thoughts on giving advice vs. sharing experience and get a sneak peek into her upcoming EmpowHER session. It's packed with great reminders for anyone ready to embrace showing up in your own unique way! 

In 2012, with a $300 grant, Jess Ekstrom founded Headbands of Hope, providing headbands to kids with illnesses. The company has since donated millions of headbands globally and partners with the NBA, WNBA, and Kohl’s.

As a Forbes Top Rated speaker, Jess has addressed clients like Zappos, Netflix, and Harvard, and in 2018, she founded Mic Drop Workshop®️ to empower more women as public speakers and authors. She’s a bestselling author of Chasing the Bright Side and Create Your Bright Ideas, and has been featured on major platforms like the TODAY Show and Vanity Fair.

LinkedIn: https://www.linkedin.com/in/jess-ekstrom-speaker-author/
Facebook: https://www.facebook.com/jessekstrom/
Instagram: https://www.instagram.com/jess_ekstrom/
Website: http://www.jessekstrom.com

Hear from Jess about:

• An extended tour living in an Airstream for 3 years.
• Following your instincts or going to YouTube.
• The importance of making mistakes in our own way.
• The difference between giving advice and sharing your experience.
• Helpful tips to add value to conversations.
• How energy dissipates through a screen. 
• How she started Headbands for Hope and the impact it's made.

Connect with us!

LinkedIn: https://www.linkedin.com/in/lesliemathis
Streamline Website: https://www.streamlinemultifamily.com
EmpowHER Website: https://empowhermultifamily.com
Instagram: https://www.instagram.com/empowhermultifamily https://www.instagram.com/streamlinemultifamily

Subscribe and leave a review for the Multifamily Streamlined Podcast here.

Streamline Multifamily Group is your specialized consulting partner for multifamily operations, training, and more! We offer consultative support in project management, construction, development, renovations, auditing, and also organize industry events. Remember, no matter how well your property is doing, it could be doing better. Contact Leslie at [email protected] for more information. 

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At 28, with two young children, our guest felt exhausted and was told by her doctor that it was normal. She refused to accept this as her reality. In this inspiring episode, she shares her journey of reclaiming her energy and health and reminds women that it’s never too late to reach their fitness goals. We dive into how to create plans that fit into your life, shift your mindset from sacrifice to empowerment, and how motivation can reshape the way you show up in life. 

Coach Katie Woodall is 43 years old, and hasn't always loved eating healthy and exercising! When she was 28 and had only 2 young children at the time, she had zero energy to care for her family. She remembers going to the doctor concerned and him looking at her in the face and telling her this was normal. She refused to accept that as her new norm!

A friend started a personal training business around that time so she signed up and trained with her once a week. Slowly, she started noticing muscles she'd never seen before and her energy dramatically increased! It lit a fire in her! She wants to encourage other women to move their bodies and eat healthier!

So she started teaching group fitness and that was over a decade ago! Now, she trains women from her home studio and obtained her transformational macro coaching certification last summer and started her own coaching business - Aspire Fitness and Nutrition!

She wants women to know it's never too late to reach their health and fitness goals!

Instagram: https://www.instagram.com/aspirecoachkatie
Website: https://www.aspirefitnessandnutrition.com

Hear more from Coach Katie about:

• Why we must step out of our comfort zones.
• Shifting our mindsets to what are we willing to do for ourselves.
• Showing up as if we've already achieved our goal.
• How even coaches need coaches.
• The importance of how we speak to ourselves and how we show up differently if we are motivated.
• Why 5 minutes is better than nothing at all.

Connect with us!

LinkedIn: https://www.linkedin.com/in/lesliemathis
Streamline Website: https://www.streamlinemultifamily.com
EmpowHER Website: https://empowhermultifamily.com
Instagram: https://www.instagram.com/empowhermultifamily https://www.instagram.com/streamlinemultifamily

Subscribe and leave a review for the Multifamily Streamlined Podcast here.

Streamline Multifamily Group is your specialized consulting partner for multifamily operations, training, and more! We offer consultative support in project management, construction, development, renovations, auditing, and also organize industry events. Remember, no matter how well your property is doing, it could be doing better. Contact Leslie at [email protected] for more information. 

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In this episode, Leslie chats with a seasoned multifamily industry veteran who has spent 20 years as a speaker, trainer, and consultant. He emphasizes the importance of uninterrupted training for service technicians and supervisors—not just to maintain, but to enhance their skills. Listen in for his take on addressing gaps in industry training, his solutions for hiring and retention, and his belief in helping people achieve success in all aspects of life. 

Mark is the President of Plus One Consulting, Inc. and founder of Service Team Training and maintenance videos.com. Mark is a national speaker and a leading resource in the field of service team development and training. 

His certifications include CAPS, CAMT I, CAMTII, CPO, CPO Instructor with the PHTA, EPA proctor for the NEW 608 certification as well as all HVAC Excellence courses. Mark is also a NAAEI Instructor and worked on the development of the new CAMT program. Prior to Starting his own company, he was the Director of Service Team Development for Colonial Properties Trust, Inc, a New York Stock Exchange traded company with 148 properties and over 48,000 apartment homes.

On a personal note, Mark is also a professional Jiu Jitsu Coach and owns and operates a Martial Arts Academy in Harrisburg, NC.

LinkedIn: https://www.linkedin.com/in/mark-cukro-9500902/
Website: http://www.serviceteamtraining.com

Hear more from Mark about:

• How he started as a Groundskeeper and now owns 2 businesses.
• His first client that was so meaningful.
• Why finding solutions for your teams equate to better performance and longer tenure.
• Helping people win at life - in and out of the workplace.
• Asking yourself, "Why would someone want to work for you?"
• Statistics showing that 50% of employees leave their jobs within 120 days.
• The companies who have a waiting list and why that is. 
• How no other sector of the service industry trains less than the multifamily industry.
• His recommendation on training hours needed per year and why.
• Which generation will be the one that saves the trades.
• The importance of uninterrupted work and more great insights.

Connect with us!

LinkedIn: https://www.linkedin.com/in/lesliemathis
Streamline Website: https://www.streamlinemultifamily.com
EmpowHER Website: https://empowhermultifamily.com
Instagram: https://www.instagram.com/empowhermultifamily https://www.instagram.com/streamlinemultifamily

Subscribe and leave a review for the Multifamily Streamlined Podcast here.

Streamline Multifamily Group is your specialized consulting partner for multifamily operations, training, and more! We offer consultative support in project management, construction, development, renovations, auditing, and also organize industry events. Remember, no matter how well your property is doing, it could be doing better. Contact Leslie at [email protected] for more information. 

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Join us for a powerful conversation with a Chief Warrant Officer 4 in Army Aviation, who’s spent over two decades breaking barriers in the skies. As a featured speaker at EmpowHER, she reflects on what influenced her unexpected journey into aviation and the challenges she overcame, including failing a critical vision test. Hear her insights on why perseverance through difficulties often leads to the greatest rewards and how everyday interactions with others can offer valuable lessons in resilience and growth. 

Allison Moser has served in Army Aviation for over 24 years and has achieved the rank of Chief Warrant Officer 4. She has eagerly filled the roles of Instructor Pilot, Maintenance Test Pilot, Training Officer, Safety Officer, Armament Officer and Flight Operations Specialist among others. Her primary aircraft have been AH-64 Apache and UH-60 Blackhawk helicopters and her career has included deployments to Afghanistan, Iraq & Kosovo. She is currently an Instructor Pilot at the Eastern Army National Guard Aviation Training Site (EAATS) where she has the pleasure of interacting with and training Army aviators from all over the country on a daily basis. Allison appreciates the opportunity to serve and thoroughly enjoys encouraging others to persevere. 

Hear more from Allison about:

• What a Chief Warrant 4 Officer is and what it equates to.
• Her inspiration to serve in the military.
• How aviation was by accident, but she fell in love with it.
• Her first of many challenges involved a vision test.
• How she is stronger and better because of the adversity she faced.
• The lessons that you can learn everyday from the people around you.
• Focusing on what is important in life - the people.

Connect with us!

LinkedIn: https://www.linkedin.com/in/lesliemathis
Streamline Website: https://www.streamlinemultifamily.com
EmpowHER Website: https://empowhermultifamily.com
Instagram: https://www.instagram.com/empowhermultifamily https://www.instagram.com/streamlinemultifamily

Subscribe and leave a review for the Multifamily Streamlined Podcast here.

Streamline Multifamily Group is your specialized consulting partner for multifamily operations, training, and more! We offer consultative support in project management, construction, development, renovations, auditing, and also organize industry events. Remember, no matter how well your property is doing, it could be doing better. Contact Leslie at [email protected] for more information. 

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In this episode, Leslie chats with the founder and CEO of Stitched Marketing, who shares the story of how relationships have been the cornerstone of her success in the multifamily world. She discusses the impact of the strong women who paved the way for her success and her mission to do the same for others. She shares about the challenges and rewards of being an entrepreneur and the importance of open communication within property management teams. Tune in for her expert marketing advice on ensuring your strategies deliver results!

Dana Pate is the founder and CEO of Stitched Marketing, a consulting firm tailor-made to serve the rental housing industry. With nearly 15 years of experience, Dana has a keen understanding of market dynamics and is a sought-after strategist and enthusiastic storyteller.

LinkedIn: http://linkedin.com/in/danagrazianopate
Instagram: http://instagram.com/stitchedmarketing
Website: http://www.stitchedmarketing.com

Hear from Dana about:

• The power of relationship building and how it's led her to where she is today.
• Paying it forward and empowering the next generation of women.
• The value of having women at the table. 
• One of the most important qualities in a person.
• Remembering that it's ok to ask people for feedback.
• How she made ice cream money as a young entrepreneur.
• The impact she is making for her clients and helping them move the needle.
• What gave her the push to go out on her own.
• The power of collaborating and empowering your submarket.
• Inspecting what you expect - a lost art.

Connect with us!

LinkedIn: https://www.linkedin.com/in/lesliemathis
Streamline Website: https://www.streamlinemultifamily.com
EmpowHER Website: https://empowhermultifamily.com
Instagram: https://www.instagram.com/empowhermultifamily https://www.instagram.com/streamlinemultifamily

Subscribe and leave a review for the Multifamily Streamlined Podcast here.

Streamline Multifamily Group is your specialized consulting partner for multifamily operations, training, and more! We offer consultative support in project management, construction, development, renovations, auditing, and also organize industry events. Remember, no matter how well your property is doing, it could be doing better. Contact Leslie at [email protected] for more information. 

Send us a text

In this inspiring episode, our guest, a featured speaker at the upcoming EmpowHER conference, dives into the powerful concepts of confidence and worthiness. She challenges us to stop focusing on the small hurdles and start embracing the big vision in our lives. Discover how true belief in yourself is tested during challenging seasons and why it's crucial to RUN to WIN, not just to survive or avoid failure. Get an exclusive sneak peek of her EmpowHER session and learn how to become the best version of yourself by embracing your worthiness to win.

Kristina is a Military Wife and hot mess mom of three. She's an owner of a multi-million dollar life insurance agency and currently focused on helping others become their best version of themselves through speaking and coaching. She stands for empowering women to become the best versions of themselves and create the life of their dreams.

Instagram: https://www.instagram.com/the.kristina.watts
Facebook: https://www.facebook.com/KristinaKay84/

Hear more from Kristina about:

• How we are one person walking out our purpose.
• The brain scanning for danger every 5 seconds. 
• Why doing something new and unknown is scary.
• The concept of confidence versus worthiness.
• Surprising statistics about believing we are enough and loving our bodies.
• Why gratitude and fear cannot live in the same space.
• The idea of giving your all, but for all the wrong reasons.

Connect with us!

LinkedIn: https://www.linkedin.com/in/lesliemathis
Streamline Website: https://www.streamlinemultifamily.com
EmpowHER Website: https://empowhermultifamily.com
Instagram: https://www.instagram.com/empowhermultifamily https://www.instagram.com/streamlinemultifamily

Subscribe and leave a review for the Multifamily Streamlined Podcast here.

Streamline Multifamily Group is your specialized consulting partner for multifamily operations, training, and more! We offer consultative support in project management, construction, development, renovations, auditing, and also organize industry events. Remember, no matter how well your property is doing, it could be doing better. Contact Leslie at [email protected] for more information. 

Send us a text

In this episode, Leslie chats with a multifamily leader known for her expertise and success in the multifamily industry. Her passion for people is evident as she discusses her hands-on approach to understanding on-site challenges and maintaining strong connections. This episode highlights her company's approach to staying curious, seeking solutions, and never settling for the status quo. Learn about her commitment to servant leadership, her football fandom, and her hobbies that help her unwind. This episode is packed with valuable insights and personal stories you won't want to miss! 

Amanda has over 24 years of experience in the multi-family housing industry. That experience ranges from LIHTC, Senior Living, Student, Lease-up, New Construction, Class A+, Dispositions / Acquisitions and Renovations. From 2019-2023 Amanda oversaw over 4,000 units of A+ new lease ups in the Southeast Market. 

Amanda serves as a prior Board of Director, with the Greater Charlotte Apartment Association and was the President in 2017. Amanda participated in the Government Affairs committee with the GCAA, she was the 2013 recipient of the Citizen of the Year award and the 2013 Reach Award. Amanda was awarded Regional Property Manager of the year for 2014 and was also selected as Volunteer of the Year for the GCAA in 2014. Amanda was selected as Corporate Professional of the Year in 2019. Amanda was recognized by Women We Admire as the Top 50 Women Leaders of North Carolina for 2023 and 2024. 

Amanda currently holds her NC Real Estate license, the Certified Apartment Property Supervisor designation with NAA. Amanda is currently a Certified Property Manager with the Institute of Real Estate Management.

LinkedIn: https://www.linkedin.com/in/amanda-kitts-caps-cpm-%C2%AE%EF%B8%8F-26526817
Instagram: @amandaintheqc
Website: http://www.rpmliving.com

Hear more from Amanda about: 

• How she keeps up and doesn't lose sight of her operational toolbox.
• Why the experience matters - not just for our residents, but for our employees too.
• The importance of being a servant leader.
• The most wonderful time of the year - football season!
• How she "escapes" and finds a break from life.
• Her retirement plans and where you'll find her.
• The one tool she can't live without.

Connect with us!

LinkedIn: https://www.linkedin.com/in/lesliemathis
Streamline Website: https://www.streamlinemultifamily.com
EmpowHER Website: https://empowhermultifamily.com
Instagram: https://www.instagram.com/empowhermultifamily https://www.instagram.com/streamlinemultifamily

Subscribe and leave a review for the Multifamily Streamlined Podcast here.

Streamline Multifamily Group is your specialized consulting partner for multifamily operations, training, and more! We offer consultative support in project management, construction, development, renovations, auditing, and also organize industry events. Remember, no matter how well your property is doing, it could be doing better. Contact Leslie at [email protected] for more information. 

Send us a text

In this episode, Leslie chats with the Chief Marketing Officer of Evans Management Group, who fell in love with property management from her first part-time job. Discover how she shifted her perspective on marketing data, seeing it as the storytelling behind the magic. Learn her strategies for bringing brands to life through memorable resident experiences, the importance of community, and her approach to targeting the right audience. With a brain full of dad jokes and puns, she emphasizes the power of being authentic and genuine. 

Liz has over 13 years of real estate and marketing experience and is currently the Chief Marketing Officer for Evans Management Group. Liz fell in love with property management the moment she landed her first part time job as a leasing consultant on a cottage lease up while attending NC State and hasn’t been able to shake the industry ever since! While she loves all her babies, Liz is a self proclaimed lease up junkie, having completed nearly 100 successful lease ups in her career. 

Outside of work, Liz loves exploring national parks, reading books and nonstop puns. A diehard Carolina Panthers fan, you can find her cheering (or more than likely, screaming) at an obnoxious level all football season long. She is also the proud mom of a rotten mini goldendoodle named Chandler (yes like Friends, and yes you can see pics).

LinkedIn: https://www.linkedin.com/in/elizabethcoble
Facebook: https://www.facebook.com/elizabeth.coble.988/
Instagram: https://www.instagram.com/lizkhalifa704
Website: https://www.evansmanagementgroup.com/

Hear more from Liz about:

• Her gift to the universe.
• How she shifted her focus to data and digital marketing.
• Getting the right people at the right time to the right place.
• How creating a sense of community does not require a monster marketing budget.
• The greatest thing that happened to her as a marketer.
• Her ability to take risk and be on the front end of it all.
• The crucial piece of the marketing strategy.
• Being able to pivot and pivot quickly is important.
• The importance of being your authentic genuine self.
• What she would do differently if she had 10 times the budget she has now.

Connect with us!

LinkedIn: https://www.linkedin.com/in/lesliemathis
Streamline Website: https://www.streamlinemultifamily.com
EmpowHER Website: https://empowhermultifamily.com
Instagram: https://www.instagram.com/empowhermultifamily https://www.instagram.com/streamlinemultifamily

Subscribe and leave a review for the Multifamily Streamlined Podcast here.

Streamline Multifamily Group is your specialized consulting partner for multifamily operations, training, and more! We offer consultative support in project management, construction, development, renovations, auditing, and also organize industry events. Remember, no matter how well your property is doing, it could be doing better. Contact Leslie at [email protected] for more information. 

Send us a text

Join Leslie as she shares updates and insights from the Multifamily Streamlined world. Leslie discusses the passion project that is the podcast and the love and support from listeners. She also shares exciting news about the upcoming EmpowHER conference, a safe space for women to empower and uplift each other. Leslie dives into industry challenges, the importance of apartment associations, budget season tips, and celebrating the Streamline team's recent successes. Tune in for a heartfelt and informative episode!

Connect with us!

LinkedIn: https://www.linkedin.com/in/lesliemathis
Streamline Website: https://www.streamlinemultifamily.com
EmpowHER Website: https://empowhermultifamily.com
Instagram: https://www.instagram.com/empowhermultifamily https://www.instagram.com/streamlinemultifamily

Subscribe and leave a review for the Multifamily Streamlined Podcast here.

Streamline Multifamily Group is your specialized consulting partner for multifamily operations, training, and more! We offer consultative support in project management, construction, development, renovations, auditing, and also organize industry events. Remember, no matter how well your property is doing, it could be doing better. Contact Leslie at [email protected] for more information. 

Send us a text

In this episode, Leslie chats with a Chief Investment Officer whose career in multifamily housing spans over 38 years. He reveals his humble beginnings as an exterior decorator, cutting grass, and how his hard work, dedication, and strategic involvement in apartment associations paved the way for his rise to leadership. He shares how his early exposure to apartment associations, starting as a student involved in accounting, helped him build a network of invaluable relationships that he continues to lean on throughout his career. Throughout the conversation, he shares some of his favorite motivational quotes that have guided his journey. This episode is packed with wisdom and insights that are sure to inspire anyone.

Scott serves as Chief Investment Officer for Ginkgo Residential. His multifamily experience spans more than 38 years including 14 years as President and CEO of BNP Residential Properties, a publicly traded REIT. He received a BS degree in accounting from UNC Charlotte and is both a CPA and a real estate broker. Scott has served as a Regional Vice President for the NAA and President of both the Apartment Association of NC and the Greater Charlotte Apartment Association.

LinkedIn: http://www.linkedin.com/in/dswnc
Website: http://www.ginkgores.com/

Hear from Scott about: 

• His start in the industry as an Exterior Decorator.
• The invaluable relationships he's made and kept.
• His huge support and involvement in local, state, and national apartment associations.
• How you are the CEO of you.
• Most of your success is just showing up. Being ready and prepared is what comes next. 
• Learning more from our mistakes then from our successes.
• His phrase: "Use your eyes, plagiarize."
• A funny story about his blue crab trap and the lesson he learned.
• His many favorite quotes that are great reminders to everyone.

Connect with us!

LinkedIn: https://www.linkedin.com/in/lesliemathis
Streamline Website: https://www.streamlinemultifamily.com
EmpowHER Website: https://empowhermultifamily.com
Instagram: https://www.instagram.com/empowhermultifamily https://www.instagram.com/streamlinemultifamily

Subscribe and leave a review for the Multifamily Streamlined Podcast here.

Streamline Multifamily Group is your specialized consulting partner for multifamily operations, training, and more! We offer consultative support in project management, construction, development, renovations, auditing, and also organize industry events. Remember, no matter how well your property is doing, it could be doing better. Contact Leslie at [email protected] for more information.