My Billion Pound company has no HR Department

In this episode of the HR Leaders podcast, I'm joined by my guest Greg Jackson, the CEO and founder of Octopus Energy. 

Episode highlights

00:00 - Intro

00:38 - Greg's background

01:29 - How giving his marketing team freedom allowed them to create a great brand

02:58 - Don't mistake not having an HR function as not caring about people

04:32 - The inspiration behind working this way

07:13 - How this model makes all leaders responsible for HR

08:36 - What training and support do you provide to make this model successful?

11:40 - Why this is not an attack on HR

12:35 - Should other organisations consider changing to this model?

14:19 - How this model allows people to work faster

16:52 - Using data to keep a pulse on his teams and potential problems

18:29 - What's been the impact on your HR staff members?

22:15 - Greg shares insights into their customer and employee satisfaction

23:46 - How are you supporting your employee’s wellbeing?

26:39 - The challenges that come with operating in this way

29:48 - A personal incident that helped inspire Greg's HR model

33:17 - LinkedIn question - Do you have an HR department but you call it something else?

35:06 - LinkedIn question - As you grow, will you consider changing to a traditional HR function?

35:06 - LinkedIn question - Has the pandemic shifted people’s thoughts on HR?

37:57: - HR Leaders Quick Fire Round

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