Ask Christa!

My Boss Never Listens, What Do I Do? (Ask Christa! S6E69)


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Summary

In this episode of Ask Christa!, Christa Dhimo explores the challenges of effective listening in the workplace, especially when dealing with managers who do not seem to listen. She provides practical strategies to improve active listening, enhance communication, and foster better understanding at work. Topics include: the importance of active listening in the workplace, common barriers to effective listening and how to overcome them, practical techniques to improve listening and being heard, and understanding the root causes of listening issues with managers.

Key takeaways

·       Listening is a skill that requires energy, concentration, and practice.

·       Most people are not good listeners; they often only half-listen or jump to conclusions.

·       Effective listening involves hearing, understanding, interpreting, retaining, then being able to effectively recall what you heard.

·       Strategies to improve listening include removing distractions, asking clarifying questions, and using a notepad to capture “intrusive thoughts.”

·       To be heard, ask for feedback, clarify your message, and use prompting questions.

Additional Resources

Master the art of listening - take the listening assessment. (2024, August 11). A Meaning of Life. https://ameaningoflife.org/master-listening/

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Disclaimer
The Ask Christa! show is designed to provide accurate and practical insights into common business challenges and workplace issues. Dr. Christa Dhimo stands by the information she shares and the resources she provides; however, every situation is unique. Listeners are encouraged to use this podcast as a helpful resource while also seeking additional, qualified, professional advice, including but not limited to legal, financial, medical, or other professional advice, as warranted. Ask Christa! and its host disclaim liability for actions taken solely on the basis of the information provided here, especially if taken out of context.

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Ask Christa!By Christa Dhimo, D.B.A, M.B.A., M.Sc.M

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