Join host Chris Holt for the inaugural episode of My Favourite CX, a window of positivity from the world of Customer Experience.

This week's guest is James Parkin, who tells us all about a personal highlight of his recently,

To learn more about James, visit https://www.linkedin.com/in/jamesparkin/ or https://www.ellisoncoast.com/.

The CC CX Update podcast can be found here: https://www.youtube.com/@cccxindustryupdate

For more information about Holt CX Consultancy & the services offered, please head to https://www.holtcx.co.uk