Customer Service Experience Executive Alex Mead from Epic CX joins the podcast to talk about his journey within the world of customer service experience, his key frameworks, views on the future & then share a favourite customer experience.

To learn more about Alex & Epic CX, either connect on Linkedin - https://www.linkedin.com/in/alexmead/ or https://www.linkedin.com/company/alexmead/.

For more information about Holt CX Consultancy & the services offered, please head to https://www.holtcx.co.uk or follow Chris on LinkedIn at https://www.linkedin.com/in/chrisholt82/