How do you build customer experience that genuinely puts people before property? Cindy Slaughter, Marketing Director at Momentum Portfolio, joins My Favourite Customer Experience to talk about her journey from estate agency to marketing leadership, how Momentum and Avocado think differently about CX, and why community, trust and long-term thinking matter more than quick wins.

Cindy then flips the lens and shares a favourite customer experience of her own, reflecting on what great accessibility, advice and human connection look like when you’re the customer and how that experience continues to shape the way she approaches customer experience today.

To connect with Cindy, head to LinkedIn - https://www.linkedin.com/in/cindy-slaughter-73581b27/ For the Avocado website, head to - https://avocadopropertyagents.co.uk/ To Connect with Ian Macbeth or Mike Robson head to LinkedIn - https://www.linkedin.com/in/ian-macbeth-5190a926/ https://www.linkedin.com/in/michael-robson-57a84922/

For more information about Holt CX Consultancy & the services offered, please head to https://www.holtcx.co.uk or follow Chris on LinkedIn at https://www.linkedin.com/in/chrisholt82/