Craig Gironda is a veteran of the customer experience industry & has helped form many careers through his mentoring & nurturing leadership.

He joins My Favourite CX to talk about how Vertical Communications are changing the way that partners offer customer experience capabilities to their customers, including a story of how technology has brought immense gains for a US local authority.

Find Craig on LinkedIn here; https://www.linkedin.com/in/craiggironda/ & for more about Vertical, visit https://www.vertical.com/

For more information about Holt CX Consultancy & the services offered, please head to https://www.holtcx.co.uk