Anthony Lindsay joins My Favourite CX to talk about what he is seeing in the entrepreneurial space & the opportunities that small businesses & startups have to create exceptional customer experiences.

He then shares a wonderful experience he has had from a well known high street brand.

Find Anthony on LinkedIn via: https://www.linkedin.com/in/anthony-lindsay-cemap/

His latest book "A Mortgage is a Really Big Loan" is available via Amazon: https://amzn.to/4h5RVo9 & all other bookshops.

Next episode will be on March 20th as this show is moving to a fortnightly format.

For more information about Holt CX Consultancy & the services offered, please head to https://www.holtcx.co.uk