The Create & Thrive Podcast

My secret to getting more 5-star Etsy reviews


Listen Later

I see this question pop up regularly – ‘how do I get more of my customers to leave reviews’?

And of course, when we say we want more reviews, what we REALLY want is more 5-star reviews, right?

This week I’ve shared my own personal secret weapon (plus a few other important strategies I use) to get a ton of 5-star reviews from my jewellery business customers.

It’s a simple tweak that – quite frankly – I can’t believe more handmade business owners aren’t already doing.

But the old adage holds true – you don’t know what you don’t know!

This one change has revolutionised my communication with my customers.

I call it the thank-you message.

More than 50% of my customer REPLY to this email when I send it to them.

And I credit it for skyrocketing the number of positive reviews I get in my shop.

Watch or listen to this week’s video to find out how you can implement this change in your shop (and it won’t take you more than 1 minute per customer).

Keep thriving,

Jess

✨ P.S. This is just one of many things you can do to delight your ideal customer!

In fact, our March focus inside the ​Thriver Circle​ is learning how to attract, convert, and delight your ideal customer – so make sure to join us (if you haven’t already) before the start of March if this is something you need to work on!

Oh, and if you want to steal my exact thank-you message spiel, you’ll find it (and an exact breakdown of why every sentence matters) in the ‘Craft your Ideal Thank-You Message’ Workshop, available right now inside the ​Thriver Circle​ Resource Library.

You can listen to the podcast below, or on your fave podcast app – or you can watch it on YouTube!

Support the show

 

  • Leave a review on the C&T FB page.
  • Leave a review on Apple Podcasts.
  • Join the Thriver Circle – without the members of the Circle, this podcast would not be possible.
  • Watch on YouTube…
    Listen Now
    ...more
    View all episodesView all episodes
    Download on the App Store

    The Create & Thrive PodcastBy Jess Van Den

    • 4.9
    • 4.9
    • 4.9
    • 4.9
    • 4.9

    4.9

    94 ratings


    More shows like The Create & Thrive Podcast

    View all
    Good Life Project by Jonathan Fields / Acast

    Good Life Project

    3,287 Listeners

    The Product Boss: Business Coaching for Product-Based Female Entrepreneurs by Jacqueline Snyder

    The Product Boss: Business Coaching for Product-Based Female Entrepreneurs

    877 Listeners

    Handmade & Beyond Podcast by LL Divens Etsy Entrepreneur Success Coach & Seller

    Handmade & Beyond Podcast

    87 Listeners

    Just One Thing - with Michael Mosley by BBC Radio 4

    Just One Thing - with Michael Mosley

    238 Listeners

    Grow My Etsy Shop by Jered Robinson: Etsy Master

    Grow My Etsy Shop

    179 Listeners

    How to Sell Your Stuff on Etsy by Lizzie Smiley

    How to Sell Your Stuff on Etsy

    294 Listeners

    Simple SEO and Marketing, Business Growth, Organic Marketing, Copywriting, Online Business, Blogging, Content Creation by Faith Hanan Marketing Strategist, Copywriter, Christian Business Coach, Barrel Racer

    Simple SEO and Marketing, Business Growth, Organic Marketing, Copywriting, Online Business, Blogging, Content Creation

    156 Listeners

    Etsy Seller Success: Tips for Starting, Growing and Scaling Your Etsy and E-Commerce Shop by Dylan Jahraus | Etsy Business Coach and E-commerce Expert

    Etsy Seller Success: Tips for Starting, Growing and Scaling Your Etsy and E-Commerce Shop

    130 Listeners

    Crafting for Profit Live by Crafting for Profit LIVE

    Crafting for Profit Live

    57 Listeners