Максим Спиридонов, 10.07.2025
The interview was published as part of the "Time of Pragmatic Romantics" series, which we are conducting with the Reforma business club with the support of Tochka Bank, a bank for entrepreneurs and enterprises.
A database of cases, tools, and guides on the application of new management models from leading companies: Dodo Brands, Tochka Bank, Komus, Rostelecom, etc.: https://clck.ru/3N3gSH
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Andrey Zavadskikh, CEO of Tochka Bank, talks about a revolutionary approach to management without a classic hierarchy. Find out how Tochka Bank destroyed the old rules of management and created a unique management system without bosses, where decisions are made by teams.
40 pages of useful materials for business leaders in my Telegram channel: https://t.me/+1BDDBAn5xV80MjQ6
Timecodes:
00:00 - Introduction
00:44 - Holacracy
02:30 - Why 8 billion rubles were returned
04:30 - About Tochka’s business
06:15 - Advertising
06:20 - What makes Tochka different
09:30 - Why Russia has cool banking
12:00 - How do you select employees
15:20 - How to formulate goals
18:40 - Pragmatic romanticism
20:56 - Advertising
21:09 - Global trend in business
24:33 - How to manage without hierarchy
32:00 - There is a request to influence the system
33:05 - It’s hard to be at Tochka get in and can't get out
34:50 - T-bank absorbed Tochka?
36:50 - Maybe you'll give up holacracy?
37:45 - Ecosystem with products from competitors
39:38 - Large-scale plans for the future
43:25 - Who is holacracy suitable for?
47:34 - What is your motivation system?
50:13 - Recommendations for the transition to holacracy
53:55 - Challenges before holacracy
55:25 - Partnership with Asia
58:00 - Competition
Оригинальное видео доступно на YouTube:
https://youtu.be/lCIp0kTWnoA