What gets measured gets done, or so we believe! Today many organisations are driven by KPI’s and dashboards. The result of this often means that we focus on efficiency, getting stuff done quickly, as opposed to being thorough, i.e. being effective. This mindset appears to be increasingly driving the familiar routine;

• Deadlines are imposed for close out of the identified issues.

The result of all of this in the worst-case scenario is that Management Systems become a convenient mechanism for managing administrative work (safety work) without affecting the safety of work.

Einstein is reported to have said that if he only had one hour to solve a problem, he would spend 55 minutes defining the problem and the remaining 5 minutes solving it routinely. His focus was one on learning and understanding the true nature of the problem as opposed to gaining a superficial understanding and immediately instigating a fix.

Organisations need to move towards approaches that are more focused on learning and understanding. Approaches that accept the inherent complexity of the modern workplace, and in turn take systemic action to improve performance rather than falling back on simple explanations and familiar fixes.

Human and Organisational Performance (HOP) is an approach or philosophy that focuses on building an understanding of how organisations and people work together with the aim of enhancing performance. Looking at performance holistically includes all potential outcomes including safety, quality, productivity and efficiency.

The learning team method is focused on taking the time to truly understand, with the aid of frontline personnel, how work is happening and the best way to make it better.

Kelvin will explore human centred design and the principals of safety differently to build and sustain operational effective critical controls.

Kelvin Genn is the Art of Work’s Managing Director. He is a strategic systems thinker with experience in Human Factors and organizational re-engineering. He developed his systems thinking approach working in the Royal Australian Air Force for 10 years. Following this, for 10 years, he led systems and risk management program across Asia Pacific and Europe with Compass Group Plc, the world’s largest support service company with more than 750,000 employees.

More recently he was working for (SKM) Sinclair Knight Merz as the Global General Manager for Safety and Wellness delivering safety for major project construction in mining, energy and infrastructure.

As a Board Member for NSW Health, Kelvin has worked as the NSW Health Director for Clinical Quality and Patient Safety. He has also worked with the Australian Commission on Safety and Quality in Health Care to develop the national accreditation system for all health care providers across Australia. He was responsible for shaping the state and national agendas for clinical health care safety and quality through provision of expert advice to the NSW Health Management Board and the NSW Minister of Health.

Traditional WHS/OHS manuals, procedures, forms and excel spreadsheets are no match for the complexities of current-day business management. This has created demand for WHS/OHS management systems and practices that are simple, smart and integrated, to reduce silos, duplication and bureaucracy. As we shift from the traditional approaches to health and safety, and look to declutter, improve human organisational performance, and focus on human-centric design, we need all aspects of the business to be ready and willing for the change.

This next generation of WHS management, and those working in health and safety, needs to be smart, efficient, and capable of meeting the pillars for modern and future management.

Kitney’s BErTHA model for next-gen WHS management provides a smart yet simple approach to understanding an organisation’s vision, goals, and outcomes, and using four pillars to enable WHS management, people and culture, innovation and technology, and assurance and improvement. In this presentation, Jo Kitney will provide the background to BErTHA, her origins, how the four pillars work together, and a case study of consultancy work with a client using BErTHA for a gap analysis, strategy, and improvement plan for managing health and safety at work.

Smart Inspections work faster. Backed by a powerful Rules Engine (REng), key inspection responses can invoke foolproof processes.

Smart Inspections are feature-rich and dynamic:

• Include Images in your questions for context

With Smart Inspections + the REng, the person conducting the inspection does not have to consider whether to escalate issues or create actions. Critical processes, actions, and notifications are preconfigured to trigger based on inspection responses. This automatic process bypasses the need for workers to make value judgments in the field.

How ‘regular’ coal face inspections can initiate critical processes and provide continuous Critical Control Verification:

• Notify people or groups

Traditionally high-level risk management has focused on enterprise risk, recently many organisations are now focusing on high-consequence, low-frequency safety events, otherwise known as critical risk management. Implementing critical risk management can seem a daunting proposition.

During this webinar, Mark Alston, from Investigations Differently will take you through a structured approach that organisations, albeit with a bit of hard work can implement easily. It will cover:

• Establishing a framework

It’s a common pitfall to focus on problems rather than solutions when we have conversations at work with our peers, team members or clients and especially now in the uncertain times we live in. But what if you could be asking solution-focused questions that steer people to what is working and what they want rather than getting stuck in the “quagmire” of what is wrong?

This session will show you in action what the difference is between the two approaches and how you can form better relationships with your peers, clients, team members and even family members if you stick with a solution focus approach, especially now in a time of great uncertainty.

Fires can have a devastating toll on businesses and communities, with far-reaching impacts. Major fire incidents in the last few years (such as Grenfell Tower, Campbellfield factory, West Footscray warehouse) have stimulated significant activity and development of fire safety, essential safety measures, and emergency management legislative frameworks across Australia.

Join us for this webinar where our Fire Safety, Essential Safety Measures and Workplace Emergency Management specialists will host a panel discussion on the current fire safety legislative environment and trends across Australia and some of the pitfalls and challenges to applying robust approaches to fire safety. The panel will also discuss emergency management plans and the practical measures that asset owners, managers and building occupants can implement to effectively protect themselves and their businesses from fire risk.

Investment in safety culture is crucial. Even with the right equipment, experience and systems, if your people lack the motivation to take responsibility for their own safety, it’s not a question of if an incident will occur, but when. But in a landscape where 86% of organisational sites operate within a negative or unhelpful safety culture, how do businesses unlock the next stage of their safety culture journey?

In this webinar we explore:

• Insights from a global research study of 21,711 participants across industry

It’s no surprise that heat-related illnesses spike during hot weather, but what about worker injuries? A growing body of evidence demonstrates that workers are more prone to injury during hot weather and this session will provide a pragmatic overview of how this occurs and who’s at the greatest risk.

The Australian Institute of Health & Safety conducts certification of the Generalist OHS Profession, through a program that acknowledges the capability and credibility of OHS Practitioners and Professionals through the combination of their education and work experience.

Certification of the OHS Profession sets standards of education, experience, and demonstrated knowledge and skills and evaluates people against those standards. It gives increased confidence and guidance to employers, clients, workers and the community as to the competence and standing of the person providing professional advice, and assist in the active promotion of the profession in industry and the wider community. The program is set at a high standard internationally, with certified Practitioners and Professionals actively promoted.

This webinar will help you understand a bit more about the OHS Certification program, application process and professional certification pathway.