In this episode, independent Epic consultant and career coach Nacole Hodge joins Jakub Grajcar to unpack the twin challenges of silent burnout and clunky tech.

From her workshop ‘Reclaim the You Behind the Badge’ to practical Epic automations, Nacole shows practice managers how to put people first and improve their ops.

We cover:

💡 A simple monthly ritual that reconnects staff and patients
💡 Why every clinician needs to rediscover their origin story
🤖 How Epic’s automation features slash denial rates
🚧 The hidden cost of 'copycat culture' in hospitals
❤️ A 3‑step exercise to end each shift with purpose

Resources Mentioned

👤 Guest: Nacole Hodge
LinkedIn: https://www.linkedin.com/in/nacolehodge/

Reclaim the You Behind the Badge / Live Your Why: https://docs.google.com/document/d/1PvUDygSMqJiogMxWkhQm8a2Jf2AuzDQdBdy-fJxgBUI/edit?tab=t.0

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