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Nancy Henriquez on MSP Growth, AI, and Exits
Visit channelinsider.com for more information about MSP and IT channel trends, including the latest news and expert analysis from around the world.
Timestamps:
00:00 Introduction
01:06 Meet Nancy Henriquez
02:49 What past channel transitions can teach MSPs
05:01 How MSP owners should lead through AI change
07:43 Helping customers move beyond “we want AI”
10:18 MSP exit planning and private equity pressure
13:41 Burnout and the personal side of business ownership
16:36 Why Henriquez continues to focus on the channel
19:32 Where MSPs have room to grow next
22:25 Evaluating new vendors and channel entrants
28:12 AI agents, trust, and the human role in MSP work
31:17 Advice for new MSP founders
33:27 What to do at a business crossroads
35:09 What’s next for Nancy Henriquez
37:12 Closing
A new episode of Channel Insider: Partner POV is released every other Thursday.
Watch the interview on YouTube @ChannelInsider_NewsAndTrends
If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at [email protected]
For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to channelinsider.com
Connect with Channel Insider on LinkedIn.
Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.
The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.
Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.
View all episodes
By Channel Insider, Katie Bavoso, TechnologyAdviceVisit channelinsider.com for more information about MSP and IT channel trends, including the latest news and expert analysis from around the world.
Timestamps:
00:00 Introduction
01:06 Meet Nancy Henriquez
02:49 What past channel transitions can teach MSPs
05:01 How MSP owners should lead through AI change
07:43 Helping customers move beyond “we want AI”
10:18 MSP exit planning and private equity pressure
13:41 Burnout and the personal side of business ownership
16:36 Why Henriquez continues to focus on the channel
19:32 Where MSPs have room to grow next
22:25 Evaluating new vendors and channel entrants
28:12 AI agents, trust, and the human role in MSP work
31:17 Advice for new MSP founders
33:27 What to do at a business crossroads
35:09 What’s next for Nancy Henriquez
37:12 Closing
A new episode of Channel Insider: Partner POV is released every other Thursday.
Watch the interview on YouTube @ChannelInsider_NewsAndTrends
If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at [email protected]
For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to channelinsider.com
Connect with Channel Insider on LinkedIn.
Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.
The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.
Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.