NARPM Radio
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NARPM Radio episodes

  • How Better Listing Media Helps Property Managers Lease Faster

    July 22, 2026

    Professional listing media does more than make a property look good; it can help you lease faster, reduce vacancy days, and strengthen your company's brand. In this episode of NARPM Radio, host Pete Neubig sits down with Kori Covrigaru, CEO of PlanOmatic, to discuss the data behind professional photography, 3D tours, floor plans, AI virtual staging, and the technology that's helping property managers streamline the leasing process while creating a better experience for both renters and owners.

    34 min
  • How to Finance the Next Stage of Your Property Management Company's Growth

    July 15, 2026

    In this episode of NARPM Radio, host Pete Neubig sits down with Jordan Coleman, Loan Officer at Live Oak Bank, to explore how financing can help property management companies grow. They discuss refinancing debt to improve cash flow, funding hiring and marketing initiatives, and financing acquisitions. Jordan also shares what lenders look for, common acquisition mistakes, and practical advice for property managers preparing for their next stage of growth.

    24 min
  • The AI Playbook for Property Managers: Where to Start and What to Expect

    July 8, 2026

    Artificial intelligence is changing property management, but where should you start? In this episode of NARPM Radio, host Pete Neubig sits down with Lindsay Liu, Co-Founder and CEO of Super, to discuss how property managers can use AI to improve responsiveness, reduce repetitive work, and create more efficient operations. Lindsay shares a practical approach to AI adoption, the importance of SOPs and processes, and what property management teams can expect as AI continues to reshape the industry.

    44 min
  • Accountability Without Micromanagement: Building High-Performing Property Management Teams

    July 1, 2026

    In this episode of the NARPM Podcast, host Pete Neubig sits down with property management coach and industry thought leader Jo-Anne Oliveri to discuss what separates high-performing property management companies from the rest. From accountability and KPIs to workflows, technology, and team management, Jo-Anne shares practical strategies for building a culture of performance without falling into the trap of micromanagement. Whether you're leading a small team or scaling a growing property management company, this conversation is packed with actionable insights to help you improve consistency, increase efficiency, and create a stronger operational foundation.

     

    39 min
  • Sell It, Scale It, or Hire a CEO?

    June 25, 2026

     

    Should you sell your property management company, scale it further, or hire a CEO to run it? Host Pete Neubig welcomes Deb Newell, owner of Real-Time Consulting and founder of PMX Marketplace, for a conversation about company valuations, acquisitions, exit planning, and the factors that drive business value. Whether you're preparing for growth or considering your next chapter, this episode will help you better understand your options.

    38 min
  • The Operator Era: Why Property Management Performance Matters More Than Ever

    June 17, 2026

    In this episode of NARPM Radio, host Pete Neubig sits down with Ryan Killian, President of RENU Property Management, to discuss why the industry has entered what he calls the "operator era." Ryan shares lessons learned from scaling some of the largest single-family rental portfolios in the country, including the importance of data-driven decision-making, operational efficiency, centralization, and decision velocity. They explore how property managers can improve performance, reduce operational waste, leverage technology and AI, and build systems that drive profitability in today's market, where rent growth alone is no longer enough.

    40 min
  • What Most Property Managers Are Underestimating Right Now

    June 10, 2026

    Property management is changing fast. In this episode, host Pete Neubig sits down with Steve Hart, Co-Founder and CEO of PMI, to discuss the major trends reshaping the industry, from AI and emerging technology to industry consolidation and scalable growth systems. Steve shares why community, standardized processes, and operational support are becoming increasingly important for property managers looking to grow beyond the day-to-day and build lasting businesses. Whether you're an independent operator or exploring new ways to scale, this conversation offers valuable insights into where the industry is headed.

    35 min
  • Beyond the Hype: How AI is Actually Transforming Property Management Today

    June 3, 2026

    In this episode of the NARPM podcast, host Pete Neubig sits with David Bitton, co-founder of DoorLoop, to explore the tangible ways artificial intelligence (AI) is reshaping the property management industry. Moving past the initial hype, Bitton discusses how property managers can leverage tools like Claude, Jace.ai, and DoorLoop’s integrated AI assistant to automate up to 80% of tenant communications and maintenance troubleshooting. The conversation provides a roadmap for professionals to transition from manual tasks to becoming the "architects" of their businesses, emphasizing that while AI may not replace property managers, those who master it will certainly lead the market.

    30 min
  • From 90-Hour Weeks to Strategic Leadership

    May 27, 2026

    As a property manager, it’s easy to get trapped in the day-to-day grind. In this episode, Chilon Anderson, CEO and Co-Founder of Above All Property Management, shares how she went from working 90-hour weeks and wearing every hat in her business to stepping into true strategic leadership. She and host Pete Neubig discuss building the right team, learning to let go, creating real business capacity, and why growth isn’t just about more doors — it’s about more freedom.

    36 min
  • Driving NOI: Transforming Property Management with Ancillary Services and Bulk Internet

    May 20, 2026

    In this episode of NARPM Radio, host Pete Neubig welcomes Patrick Osman, CEO and co-founder of Utility Valet, to discuss innovative ways property managers can drive NOI through ancillary services. Patrick shares insights on how services like bulk internet and automated utility verification not only streamline the move-in process but also create new revenue streams for property management firms. Beyond technical solutions, the conversation dives deep into the entrepreneurial mindset required to shift from a daily operator to a business owner, the critical importance of prioritizing sales over perfect operations, and how property managers must upskill to stay competitive in an increasingly AI-driven industry.

    36 min

About NARPM Radio

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