NARPM Radio
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NARPM Radio episodes

  • The Truth About LLMs, AI, and Your Property Management Website

    May 13, 2026

    In this episode of the NARPM podcast, host Pete Neubig sits down with Kristen Ewen,  VP of SEO and PMW Marketing at Rentvine, to talk about how ChatGPT and AI impact your website traffic and SEO. Kristen Ewen separates hype from reality and reveals how property managers can leverage AI without sacrificing authority, rankings or lead quality.

    35 min
  • Tax Planning and Strategy for PM Company Owners

    May 6, 2026

    Most property management owners treat taxes as a once-a-year task — but real savings happen with proactive planning. In this new episode, Pete Neubig and CPA Chris Picciurro break down the difference between tax planning and preparation, key strategies like cost segregation and income shifting, and the biggest mistakes business owners make. If you want to reduce your tax burden and make smarter financial decisions year-round, this is a must-listen.

    39 min
  • From “Wild West” to Scalable Systems: Bringing Multifamily Discipline to SFR

    April 29, 2026

    In this episode of the NARPM podcast, host Pete Neubig sits down with Dan French, CEO of Northpoint Asset Management, to explore how institutional-grade systems from multifamily are reshaping the “wild west” of single-family rentals. They dive into scaling operations, leveraging AI for efficiency, and what it really takes to bring structure, profitability and long-term growth to modern property management businesses.

    39 min
  • Bridging the Gap: Mastering Property Manager and Maintenance Vendor Partnerships

    April 22, 2026

    In this week’s NARPM podcast, host Pete Neubig talks with Patrick Jacobs, the CEO of Shamrock Property Maintenance. Leveraging over 20 years of experience in the field, Jacobs shares real-world insights on moving away from unreliable "chucks in a truck" by implementing clear rules of engagement and formal vendor agreements. The discussion highlights how property managers can improve efficiency through standardized onboarding, open lines of communication, and the use of centralized maintenance portals like Property Meld or AppFolio to streamline workflows.

    35 min
  • BDMs, Growth, and Reality: What Property Managers Get Wrong

    April 15, 2026

    In this week’s NARPM® podcast, host Pete Neubig talks with Jennifer Merritt, RentScale Partner and Chief Operating Officer - Integrator, who breaks down when — and how — to hire a business development manager. From readiness and lead flow to compensation, systems and common mistakes, Jennifer shares a practical framework to help property managers build a BDM role that actually drives growth.

    36 min
  • Beyond Management: How Entrepreneurs Become Investors in the Businesses Around Them

    April 8, 2026

    In this week’s NARPM® podcast, host Pete Neubig talks with Peter McKenzie, founder of Rincon Property Management, about how property managers can grow beyond their own companies by investing in and partnering with others. Peter shares how mentorship evolved into strategic partnerships and outlines what it takes to do this successfully, from having a strong business foundation to structuring deals, aligning expectations and managing risk.

    47 min
  • The Why and When to Hire a Handyman

    April 1, 2026

    In this episode, host Pete Neubig talks with Robert Dell’Osso, RMP®, President/Principal Property Manager of MasterKey Property Management and NARPM® Governmental Affairs Committee Chair, who spills the beans on NARPM Day on the Hill and explains why he decided to hire a handyman and spin off a separate maintenance company.

    45 min
  • Mistakes I Made Implementing AI

    March 25, 2026

    In this week’s NARPM podcast episode, host Pete Neubig talks with Inaas Arabi, Chief Operating Officer at Block & Associates Realty,, about a failed AI implementation attempt and what he learned. Be a wise man and learn from others' mistakes. Inaas outlines the steps you need to take for a successful AI implementation.

    40 min
  • Reduce Onboarding Headaches with a Property Conditions Report

    March 18, 2026

    Bringing on a new owner can create major headaches if expectations aren’t clear from the start. In this episode, host Pete Neubig talks with Karen Jordan, Director of Growth at HBR Rentals, about how her team uses a paid Property Condition Report during the onboarding process to set standards, educate owners, and prevent costly surprises later. Karen explains how this simple step helps screen for the right clients, ensures properties meet rent-ready standards, and creates smoother onboarding for both owners and residents. The result? Faster leasing, fewer early maintenance issues and a much calmer experience for the operations team.

    35 min
  • Seller Financing and the Boomer Seller: Why Taxes Make It a Win-Win

    March 11, 2026

    In this week’s NARPM podcast episode, host Pete Neubig talks with acquisition strategist Stacey Salyer about how to grow a property management business through strategic acquisition, not the "door-by-door grind." Salyer, founder of Salyer's Built to Acquire™, dispels common myths, shares strategic ways to acquire a business without millions of dollars, and explains why "boomer sellers" often prefer seller financing due to the tax benefits, creating a "win-win" for both parties. She also breaks down the critical mindset and steps required to move past analysis paralysis and successfully close a deal.

    34 min

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