NASP Speciality Pharmacy Podcast

Risk-based Care Can Drive Better Patient Adherence

Participants and Roles:          Sheila Arquette, President & CEO, NASP, Host/Interviewer                           

Purpose: Discuss how implementing risk-based care benefits patients and can improve their adherence rates

Ashleigh Burdette, MSN, RN, is the Sr. Director of Clinical Innovation with Biologics by McKesson. Ashleigh has been a Registered Nurse for nearly 15 years and holds a Master of Science in Nursing with a specialization in leadership and administration. She began her nursing career as an oncology nurse working in both bone marrow transplant and an outpatient clinic. In 2015, she joined Optum/United Health Group to focus on oncology patient support, utilization review, and clinical case management. In 2017, she joined Cardinal Health’s hub business and had the opportunity to lead both clinical operations and account management. Ashleigh joined Biologics by McKesson in 2020 to lead cross-functional collaboration to create customized patient management solutions that support the holistic needs of patients.

·            What is risked-based care, and how does it differ from “standardized care”?

·            What’s the methodology behind risked-based care?

·            Is the nurse-patient connection important? Why or why not?

·            What are some outcomes you’ve seen with this type of personalized level of care and support?

·            If someone wanted to implement this type of tailored support in their care setting, what are some of the essential components to keep in mind?

Contact the NASP: https://naspnet.org/about

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Topic: Package Performance Qualification (PPQ) Testing for URAC 4.0 Compliance & PBM Contracting

Participants and Roles:          

Sheila Arquette, President & CEO, NASP, Host/Interviewer

Katie Kraverath, Sr. Business Development Manager, Temptime Corporation

Bill Barrows, Program Director, Partner’s Healthcare Specialty Pharmacy

What you’ll learn:

Why it’s important to perform seasonal package performance qualification (PPQ) testing.

URAC and PBM requirements for PPQ Testing.

Processes and methods of testing, including third-party testing vs in-house testing.

An overview of changes to PPQ testing requirements per URAC’s new 4.0 version.

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All in for Specialty: How to Make Lasting Change in Patients’ Lives through Industry Standards and Guidance.”

Participants are: Lee Ann Stember, President & CEO of NCPDP

Sheila Arquette, President & CEO of National Association of Specialty Pharmacy

Sponsored by: UltiGuard Safe Pack is the only pen needle product that comes with an all-in-one sharps container. Learn more about why UltiGuard Safe Pack is the best choice for your patients and your pharmacy. Learn more UltiGuard Safe Pack

https://www.ulticare.com/ultiguard-safe-pack/podcast 

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State of Specialty Pharmacy 2020 sponsored by LexisNexis. 

 Participants:               

Sheila Arquette, Executive Director, NASP, Host/Interviewer

Jill Regan, RPh, Director Relationship Management at LexisNexis Risk Solutions

John Heller, Senior Director of Sales LexisNexis Risk Solutions

Share results of LexisNexis Risk Solutions specialty pharmacy survey

LexisNexis Risk Solutions

July 23rd Webinar 

https://www.linkedin.com/company/lexisnexis-risk-solutions/ 

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Title:There's No Going Back: Virtual Patient Support is Here to Stay

Participants and Roles:  Sheila Arquette, Executive Director, NASP

Melissa Kozak, RN, CRNI, CEO, Citus Health

Meagan Sampogna, COO, BioMatrix Specialty Pharmacy

Purpose: Discuss partnership and innovative solution to ensure business continuity for specialty patients during COVID-19 pandemic

This episode is sponsored by the University of California Irvine, UCI, Master of Science in Pharmacology, learn more: https://sites.uci.edu/mspharmacology/ 

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HealthCrowd Podcast

Participants:       

Sheila Arquette, Executive Director, NASP

Scott Sorensen, VP of Specialty Pharmacy, HealthCrowd

Introductions and brief bio

Sheila Arquette, Executive Director, National Association of Specialty Pharmacy

Scott Sorenson, VP of SP at HealthCrowd- 20+ experience working in SP- worked for Accredo, BioRx and Paragon

Scott, you have worked directly for specialty pharmacies for more than 20 years. HealthCrowd is quite a departure for you. Can you tell us a little bit about HealthCrowd and why did you join this organization?

Software solution

Innovative and intuitive

Automation of manual tasks that are customizable

The specialty pharmacy industry prides itself on providing high-touch care and services for patients with chronic and complex conditions. Why is automation a viable solution for specialty patients and the specialty industry?

Doesn’t not displace hi- touch

It’s an enhancement

Defers tasks that shouldn’t be burdensome to clinical staff

How and why does involving artificial intelligence (AI) plus human monitoring equal better outcomes?

AI is developing and learning quickly

still humans engineering and building the programs and people providing care

The AI just gives us an edge

How is the automation working so far?

Quite successfully.

multi-modalities of communications are used together or in sequence

don’t discriminate against those folks who have landlines

IVR is available

Can patients opt in or out of these services?

HIPAA PHI.

Safeguards-identifier such as DOB

Would they like to continue?

No- direct patient to SP personally

HIPAA PHI can be shared by 3 groups: Payors, Providers and Prescribers

What’s does the future look like and what are some of your immediate projects or goals?

De-silo healthcare

over 800 applications for cell and gene therapy submitted to the FDA

integration via communication will be the solution.

perfect patient communications platform

bridge that gap and an allow those in need, to have access to care

Sponsored by RxDestroyer 

https://www.rxdestroyer.com/pharmacypodcastnetwork/ 

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Pharmacy Podcast Network VP of Business Development talks with NASP Annual Convention 2019 Leaders in Specialty Pharmacy: 

Adam Hussain

Cory Kidd 

Joseph T. Huntsman 

The Future of Specialty Pharmacy is centered in technology, optimal processes, patient focus, payer partnerships, and physician collaboration. 

NASP Annual Event

https://www.naspmeeting.com/

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Welcome to the National Association of Specialty Pharmacy Podcast:

The Importance of Home Infusion in your Specialty Pharmacy Program Strategy, part 2. Our host for this podcast is Amy Swanson. Amy is the Director of Marketing and Member Relations for Excelera, and I’ll be serving as your host for today’s podcast. NASP is proud to bring their members the NASP Podcast in partnership with Pharmacy Podcast, one of the many benefits of NASP membership.

INTRODUCTIONS

We are privileged to have two speakers from Fairview Health with us today, Tim Affeldt and Brett Benfield, industry leading experts on specialty pharmacy and home infusion.

Tim Affeldt, PharmD is the Vice President of Specialty/Infusion Operations of Fairview Pharmacy Services, LLC based in Minneapolis MN. Tim joined Fairview Pharmacy Services in September 2013. Prior to joining Fairview he spent 19 years at the Walgreen Company as a District Pharmacy Supervisor where he led the implementation of Specialty, MTM, and Diabetes programs at Walgreens in Minnesota.  Tim is a graduate of the University of Minnesota, College of Pharmacy, a former Pharmacy Alumni Society board member and remains active at the College of Pharmacy as a mentor to first year students, involvement in the Leading Change in Pharmacy Program, he holds an Adjunct Assistant Professorship at the University of Minnesota, College of Pharmacy in the Department of Pharmaceutical Care and Health Systems. Mr. Affeldt is a member of the Minnesota American Diabetes Association (ADA) Community Leadership Board and the Juvenile Diabetes Research Foundation (JDRF) MinnDakotas Chapter Board.  Tim is a current member of the Minnesota Pharmacists Association (MPHA), ASHP, National Association of Specialty Pharmacy (NASP) and National Home Infusion Association (NHIA).

Brett Benfield, PharmD, MS, serves as the Regional Manager of Home Infusion and Compounding Operations at Fairview Pharmacy Services, LLC.  Brett joined Fairview Pharmacy Services in July 2014 as a first-year Health System Pharmacy Administration Resident, with a focus in ambulatory pharmacy operations. After completion of this two-year residency and Masters in Social and Administrative Pharmacy, for three years he managed a Fairview community pharmacy in the MHealth Clinics and Surgery Center building.

Fairview Pharmacy Services is an integral part of Fairview Health Services, one of the largest health care systems in Minnesota and a partner of the University of Minnesota Medical Center and University of Minnesota Children’s Hospital. Fairview serves patients from across the state of Minnesota, the upper Midwest and beyond. To learn more about Fairview Home Infusion, visit their web page at www.fairview.org/services/home-infusion.

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Christopher Kennedy, Chief Operating Officer at Heritage Biologics, Inc., interviews Dr. Mahek A. Shah. about the importance of understanding what Value-Based Health Care truly is & how Specialty Pharmacy dove tails with the transformation of healthcare services to the coming of a new age of patient focus. 

About our guest Mahek A. Shah, M.D. Senior Researcher at Harvard Business School. 

Mahek A. Shah, MD is a Senior Project Leader and Senior Researcher at Harvard Business School. Dr. Shah leads Harvard Business School’s Value Measurement for Health Care projects, implementing time-driven activity-based costing (TDABC) globally to understand real and actual costs of care delivery. Shah teaches and advises executives at large health systems, governments, and companies on how to better understand and measure their outcomes and costs.

Working with Professors Bob Kaplan and Michael Porter, he designs and advises the implementation of the new framework for restructuring health care systems around the world, Value-Based Health Care, with the overarching goal of delivering more value for the patient: better outcomes at lower costs.

Dr. Shah is the co-author of two Harvard Business School (HBS) case studies. He has been published in the Journal of the American Medical Association (JAMA), World Health Organization (WHO), and Forbes. Shah delivered a TED talk at Harvard: Bringing Patient-centered Design to Healthcare.

For more than 10 years, Dr. Shah has focused on redesigning health care to improve patient outcomes, leverage technology, and the health care experience. His methodologies emphasize maximizing value through measurement, aligning the provider and payers, and utilizing real-time data to drive decision making. Dr. Shah speaks globally on the future of health care delivery, measurement, alternative payment models, and the business of healthcare.

Dr. Shah advises the World Economic Forum, the US Department of Health and Human Services (HHS), and serves on the New England Journal of Medicine’s Catalyst Insights Council. Prior to medicine, Dr. Shah worked on Wall Street at Citigroup. Follow and engage with him on twitter at @Mahek_MD

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Welcome to the National Association of Specialty Pharmacy Podcast:

The Importance of Home Infusion in your Specialty Pharmacy Program Strategy. My name is Amy Swanson. I am the Director of Marketing and Member Relations for Excelera, and I’ll be serving as your host for today’s podcast. NASP is proud to bring their members the NASP Podcast in partnership with Pharmacy Podcast, one of the many benefits of NASP membership.

INTRODUCTIONS

We are privileged to have two speakers from Fairview Health with us today, Tim Affeldt and Brett Benfield, industry leading experts on specialty pharmacy and home infusion.

Tim Affeldt, PharmD is the Vice President of Specialty/Infusion Operations of Fairview Pharmacy Services, LLC based in Minneapolis MN. Tim joined Fairview Pharmacy Services in September 2013. Prior to joining Fairview he spent 19 years at the Walgreen Company as a District Pharmacy Supervisor where he led the implementation of Specialty, MTM, and Diabetes programs at Walgreens in Minnesota.  Tim is a graduate of the University of Minnesota, College of Pharmacy, a former Pharmacy Alumni Society board member and remains active at the College of Pharmacy as a mentor to first year students, involvement in the Leading Change in Pharmacy Program, he holds an Adjunct Assistant Professorship at the University of Minnesota, College of Pharmacy in the Department of Pharmaceutical Care and Health Systems. Mr. Affeldt is a member of the Minnesota American Diabetes Association (ADA) Community Leadership Board and the Juvenile Diabetes Research Foundation (JDRF) MinnDakotas Chapter Board.  Tim is a current member of the Minnesota Pharmacists Association (MPHA), ASHP, National Association of Specialty Pharmacy (NASP) and National Home Infusion Association (NHIA).

Brett Benfield, PharmD, MS, serves as the Regional Manager of Home Infusion and Compounding Operations at Fairview Pharmacy Services, LLC.  Brett joined Fairview Pharmacy Services in July 2014 as a first-year Health System Pharmacy Administration Resident, with a focus in ambulatory pharmacy operations. After completion of this two-year residency and Masters in Social and Administrative Pharmacy, for three years he managed a Fairview community pharmacy in the MHealth Clinics and Surgery Center building.

Fairview Pharmacy Services is an integral part of Fairview Health Services, one of the largest health care systems in Minnesota and a partner of the University of Minnesota Medical Center and University of Minnesota Children’s Hospital. Fairview serves patients from across the state of Minnesota, the upper Midwest and beyond. To learn more about Fairview Home Infusion, visit their web page at www.fairview.org/services/home-infusion.

 

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