Hear from the Western Workforce Project sites in Denver, CO and Casper, WY experiences with Design Teams & Learning Circles which are used to design action plans based on information gathered from organizational health assessments, and create new ways of addressing issues that are impacting the agency climate and culture, as well as its consumers.

Presenters from Washington State’s Department of Social and Health Services, Children’s Administration highlight the core elements of solution-based casework, and the practice model, workforce competencies, and coaching necessary to support this type of meaningful change on the frontlines and throughout the agency.

Presenters from Washington State’s Department of Social and Health Services, Children’s Administration highlight the core elements of solution-based casework, and the practice model, workforce competencies, and coaching necessary to support this type of meaningful change on the frontlines and throughout the agency.

Staff from the Missouri Department of Social Services’ Children’s Division share about their Supervision Advisory Committee (SAC), which uses a participatory design process to address supervisor recruitment, training and professional development; supervisor support; casework/clinical supervision; administrative/management supervision; and the supervisory role in the agency and community.

Staff from the Missouri Department of Social Services’ Children’s Division share about their Supervision Advisory Committee (SAC), which uses a participatory design process to address supervisor recruitment, training and professional development; supervisor support; casework/clinical supervision; administrative/management supervision; and the supervisory role in the agency and community.

Hear from Buncombe County, North Carolina about their Recruitment and Retention project that includes multiple strategies and interventions to enhance capacity to recruit, select and retain a qualified workforce.

Hear from Buncombe County, North Carolina about their Recruitment and Retention project that includes multiple strategies and interventions to enhance capacity to recruit, select and retain a qualified workforce.

Learn about New York City's Administration for Children's Services use of ChildStat, a Weekly 3-hour meeting for executives, middle managers and supervisors to engage in frank dialogue and team problem-solving about urgent issues impacting frontline practice and the system as a whole.

Learn about New York City's Administration for Children's Services use of ChildStat, a Weekly 3-hour meeting for executives, middle managers and supervisors to engage in frank dialogue and team problem-solving about urgent issues impacting frontline practice and the system as a whole.