The year we have all endured is now over, and 2021 greets us with its own set of opportunities and uncertainties. If 2020 has taught us anything, it would be that sometimes things change so much that what we planned for the beginning of the year may not turn out exactly as we wanted it to. It shouldn’t discourage us from making plans, however. If anything, it tells us that we should take a different approach in annual planning that will give us more time and resilience whatever comes our way. In this episode, Douglas Nelson shares a story of one of the clients he has worked with at The Discovery Group over the last couple of years. This story resonates with leaders across the social profit sector who are now confronting the challenge of setting goals and deliverables for the new year. Make sure to listen in as this episode sets the tone for the rest of the year!