Enterprise software is often clunky and inflexible due to complex systems and technical debt.

This week on Make Sense, I sit down with Bermon Printer to discuss the challenges of enterprise software and the need for organizations to prioritize simplicity and user-centric design in enterprise software. We touch on the importance of data comprehension over data accumulation and highlight Capital One as an example of a company that has successfully integrated innovation and improved the user experience.

Bermon and Lindsay make sense of what composable architecture is an evolution in enterprise software that allows for more flexibility and adaptability by breaking down monolithic systems into modular components that serve specific functions.

Join us for this conversation highlighting the ongoing shift in the industry that is driven by the need for personalized and seamless customer experiences.

Show Notes

14:01 Understanding Enterprise Software and its Complexity

25:42 Capital One: Integrating Innovation and Improving User Experience

30:33 The Need for Simplicity and User-Centric Design in Enterprise Software

30:37 The Clunky Nature of Enterprise Software

35:14 Introduction to Composable Architecture

39:55 Benefits of Composable Architecture

41:36 Empowering Marketing Teams

49:19 Enhancing Customer Support

54:25 The Impact on the Employee Experience