Navigating Digital Payments

How can retailers embrace re-commerce and rental to boost sustainability and delight their customers? And what is the impact on payments?

In this episode we are joined by Julie Delignon (Head of Sustainable Development and Circular Economy at Decathlon, France) to discover what Decathlon has been doing in this area, how their customers have reacted, the lessons they've learned and how it could evolve into the future.

Each episode of season 1 of Navigating Digital Payments is based on a chapter from the 2021 report published by the Worldline Discovery Hub which you can download by visiting worldline.com and selecting Resources | Innovation 

To send us feedback or let us know which topics you would like us to cover in future episodes, you can send an email to [email protected]

Which payment trends do merchants really need to be paying attention to in 2023 and what action should they be taking now?

In this episode we tackle this question with Geoffrey Barraclough (Founder of The Business of Payments) and Inna Kostiuk (Global Partner Manager for Worldline Merchant Services) to cover several hot trends: checkoutless stores, open banking, the cashless society, SoftPOS, ISVs, crypto currencies and generative AI.

Each episode of season 1 of Navigating Digital Payments is based on a chapter from the 2021 report published by the Worldline Discovery Hub which you can download by visiting ⁠worldline.com and selecting Resources | Innovation ⁠

To send us feedback or let us know which topics you would like us to cover in future episodes, you can send an email to ⁠[email protected]

How are business models changing? What makes people choose rental, subscription and sharing models? And what do these changes mean for payments? We explore all of this and more with Johan Maes,

Each episode of season 1 of Navigating Digital Payments is based on a chapter from the 2021 report published by the Worldline Discovery Hub which you can download by visiting worldline.com and selecting Resources | Innovation 

To send us feedback or let us know which topics you would like us to cover in future episodes, you can send an email to [email protected]

Payments and other financial products are increasingly being embedded into other solutions - but how will this trend impact merchants and consumers?

In this episode we are joined by Panagiotis Kriaris (Head of Business Development at Unzer) and Inna Kostiuk (Global Partner Manager for Worldline Merchant Services) to cover what embedded finance means, use cases that are being implemented now, some of the main challenges and what the future will bring.

Each episode of season 1 of Navigating Digital Payments is based on a chapter from the 2021 report published by the Worldline Discovery Hub which you can download by visiting worldline.com and selecting Resources | Innovation 

To send us feedback or let us know which topics you would like us to cover in future episodes, you can send an email to [email protected]

Hear about innovations in chargeback fraud prevention from Alex Zeltcer, co-founder and CEO of nSure.ai who covers what specific challenges are faced, geographical variations, how it can be improved and what he thinks the future will bring.

Each episode of season 1 of Navigating Digital Payments is based on a chapter from the 2021 report published by the Worldline Discovery Hub which you can download by visiting ⁠worldline.com and selecting Resources | Innovation ⁠

To send us feedback or let us know which topics you would like us to cover in future episodes, you can send an email to ⁠[email protected]

Despite the fact that PSD2 was introduced way back in 2019, Open Banking payment transactions are still a tiny fraction of total payment volumes.

We look at how Open Banking has evolved; how banks, FinTechs and other industry players have reacted to it; what use cases are being tried; how it can impact merchants; and how it will evolve in the future.

Each episode of season 1 of Navigating Digital Payments is based on a chapter from the 2021 report published by the Worldline Discovery Hub which you can download by visiting ⁠worldline.com and selecting Resources | Innovation ⁠

To send us feedback or let us know which topics you would like us to cover in future episodes, you can send an email to ⁠[email protected]

With many alternative payment methods appearing on the market, such as account-to-account, mobile wallets and CBDSs, what does the future look like for card payments? We find out from our guests Angelo Caci, Managing Director of Syrtals Cards & Beyond and Inna Kostiuk, Global Partner Manager for Worldline Merchant Services.

We look back at how cards have risen to become a ubiquitous digital payment method today. Then we look at alternatives to card payments, exploring why some of them have become popular and what this could mean for the future of card payments.

Each episode of season 1 of Navigating Digital Payments is based on a chapter from the 2021 report published by the Worldline Discovery Hub which you can download by visiting worldline.com and selecting Resources | Innovation 

To send us feedback or let us know which topics you would like us to cover in future episodes, you can send an email to [email protected]

In this episode, we tackle the questions of whether regulations promote or stifle innovation in payments with our guests Sylvie Calsacy (Head of Public and Regulatory Affairs at Worldline) and Jonathan Sauer (Innovation Manager for Worldline Financial Services in Benelux).

We discuss what it means to be innovative, what stimulates innovation and what some of the key regulatory shifts in payments have been. Then we go on to consider how the regulatory landscape is set to evolve and how this might impact innovation in payments.

Each episode of season 1 of Navigating Digital Payments is based on a chapter from the 2021 report published by the Worldline Discovery Hub which you can download by visiting worldline.com and selecting Resources | Innovation 

To send us feedback or let us know which topics you would like us to cover in future episodes, you can send an email to [email protected]

How will the world of payments change in 2023? What will be the big trends and what will take people by surprise? We find out from our guests Rik Coeckelbergs, Founder and Managing Director of The Banking Scene and Inna Kostiuk, Global Partner Manager for Worldline Merchant Services.

We look back at the main trends and changes in 2022 which will impact the payment landscape in 2023 and beyond. Then we look forward to the main trends for 2023 before finally looking at what unexpected changes may happen. 

Each episode of season 1 of Navigating Digital Payments is based on a chapter from the 2021 report published by the Worldline Discovery Hub which you can download by visiting worldline.com and selecting Resources | Innovation 

To send us feedback or let us know which topics you would like us to cover in future episodes, you can send an email to [email protected]

In this episode, we discuss the factors that drive conversion rates with Frank Roessig, Head Digital Trust Solutions at Proximus and Inna Kostiuk, Global Partner Manager for Worldline Merchant Services.

We clarify what is meant by omni-channel, the impact it has, and how it compares to multi-channel and opti-channel strategies. Then we look at the key challenges retailers face with implementing a great omni-channel experience and market developments in this area.

Each episode of season 1 of Navigating Digital Payments is based on a chapter from the 2021 report published by the Worldline Discovery Hub which you can download by visiting worldline.com and selecting Resources | Innovation 

To send us feedback or let us know which topics you would like us to cover in future episodes, you can send an email to [email protected]