In this compelling episode of Ensuring Trust with Leppard, we delve into the pressing issue of medical malpractice with industry experts. Listen as Janine Davis, Deniro Pillay, and Beverly Bolton discuss the intricacies of malpractice claims, the importance of effective communication, and strategies to mitigate risks. Discover how healthcare professionals can protect themselves and their patients through improved bedside manner, informed consent, and specialized insurance solutions. This episode is essential listening for anyone in the medical field seeking to enhance their practice and safeguard their reputation.

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Series produced for Leppard and Associates by Audiodacious.

Chapters:

(0:00) One of the biggest threats facing the healthcare sector is medical malpractice

(4:47) Major claims areas arising from post-op complications

(6:17) Cerebral palsy claims make up a large portion of contingent liability claims

(9:54) South Africa's highest paid medical malpractice claims are childbirth and cerebral palsy

(11:08) Simple risk management measures healthcare professionals can implement to reduce claims

(17:42) Doctors need to understand that the insurer is there for them

(20:51) Leppard offers numerous benefits for healthcare professionals and entities facing malpractice claims

(23:10) Janine shares practical example of Leppard's medical malpractice coverage

(24:34) Strategies to reduce incidences of medical malpractice litigation

(26:01) Can communication skills training improve healthcare in South Africa?

(31:58) Good communication is one of the seven core competencies for doctors

(33:01) There's an epidemic of burnout in medicine

(34:49) Deniro and Beverly share parting thoughts on medical malpractice issues

(37:15) This question often comes up from brokers when discussing medical indemnity contracts