Tactical Empathy

Navigating Return to Office Mandates w/ Empathy


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In this episode of Tactical Empathy, Erin discusses the challenges and strategies for balancing organizational goals with employee wellbeing in the context of return to office mandates. She emphasizes the importance of empathy in leadership, providing a three-step process for navigating employee concerns and ensuring a smooth transition back to the office. Through case studies, Erin illustrates the consequences of rigid policies versus flexible approaches, ultimately advocating for a people-first strategy that enhances engagement and retention.


Today on Tactical Empathy:

  • Balancing organizational goals with employee wellbeing is crucial.
  • Rigid return to office policies can lead to increased turnover.
  • Empathy in leadership is essential for navigating transitions.
  • Listening without judgment helps understand employee needs.
  • Transparency about policy changes fosters acceptance among employees.
  • In-office days should focus on meaningful collaboration.
  • Flexibility is a key retention strategy in today's job market.
  • Case studies show the benefits of a four-day work week.
  • Employee feedback is vital in shaping return to office strategies.
  • A people-first approach leads to better engagement and productivity.



Connect with Erin:

  • Instagram: @elthorp 
  • LinkedIn: https://www.linkedin.com/in/erin-thorp-speaker/
  • Website: www.erinthorp.ca 
  • Inside Out Empathy Free Chapter: https://www.insideoutempathy.com/
  • Freebie: 5 Practices to Build Empathy Skills



This show was produced by ELF Solutions Inc.

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Tactical EmpathyBy Erin Thorp

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